Job Description

JOB ADVERTISEMENT SUMMARYTechnical Consultant is responsible for the successful delivery of Identity and Fraud systems and partner onboardings in EMAP markets In the heart of the successful intake and enrollment of new global software releases in EMAP datacenters, through developing automation and innovation practices Collaborate with Technical, Business Analysts, Product Consultants and Database Administrators for the building and delivery of new client solutions Go-to person for Investigation, management and technical know-how and resolutions for client queries and technical challenges RESPONSIBILITIES Responsible for maintaining quality technical service and high-level standards for all EMAP clients across the markets, hosted in the EMAP Datacentre Owning the installation and enablement of new applications and solution components in the EMAP Datacentre Liaise with the Global Product Teams for acknowledging products road map, new technologies adopted and software intake best practices, for owning the installation and enablement of new software releases in EMAP datacentre and enrolment across EMAP clients Provide support and consultancy for customers and delivery teams related to client software upgrades and subsequent pre-live testing and monitoring Provide technical support for the delivery team during the onboarding of new clients to a small to medium complex solutions and combination of fraud prevention applications Self-sufficiency in identification, automation, development and implementation of technical service improvements Own technical challenges and issues to the point of their successful resolutions Collaborate closely with Infrastructure Deployment and Support teams to facilitate successful infrastructure deployment Showcase strong ownership of tasks at hand and develop subject matter expertise over the application technology stack Support the EMAP Pre-Sales team with infrastructure and technical product knowledge as requiredQUALIFICATIONS AND REQUIREMENTS: University degree or equivalent standard with a high-numeric IT content IT Certificates in the domain knowledge are desirable An innovative and inquisitive mind, focused on addressing and solving technical tasks and problems through optimization and automation Very good analytical and problem-solving capabilities Fluency in English both written and verbal Self-starter with the ability to work in a cross-functional teams environment and perform independently Working knowledge of SQL language and Oracle DB Good understanding on networking principles and technologies (TCP/IP stack, DNS, OSI model, Load Balancers, NAT) Working knowledge of APIs/Web Services running on HTTPS and TLS Understanding of Windows Server operating systems and applications management; IIS Webserver, XML Scripting knowledge on Windows Environment such as Powershell Strong understanding and hands on experience with RHEL style operating systems Scripting in Linux environment (bash, python) Knowledge of infrastructure automation tools (Ansible) Experience with enterprise grade monitoring tools (Dynatrace) Experience with enterprise grade log aggregation tools (Splunk, ELK SKILLS TO BE CONSIDERED AS AN ADVANTAGE: Knowledge in container-based deployment technologies and orchestration methods (Docker preferably) Experience with JSON and RESTful API Experience with hyperconverged Cloud service providers (AWS, Azure, GCP) Working knowledge and experience with decoupled applications and microservices Experience with Java programming language