Technical Business Analyst | FINJO N765

Job Description

Business & Technical Analysis • Partner with stakeholders, product owners, and development teams to gather, analyze, and document business requirements. • Convert business needs into functional and technical specifications (BRD, FRD, SRS, Use Cases, User Stories, Wireframes). • Conduct gap analysis to identify areas of improvement and process optimization. • Collaborate with UI/UX teams to design wireframes and prototypes using tools like Figma, Balsamiq, and Lucidchart. Project Management & Agile Execution • Work with cross-functional Agile teams to ensure project deliverables align with business objectives. • Define User Acceptance Testing (UAT) scenarios and assist in validation before deployment. • Support Scrum ceremonies (daily stand-ups, sprint planning, retrospectives) and maintain project roadmaps. • Utilize JIRA, Confluence, and Salesforce to manage requirements and project documentation. Techno-Commercial & Stakeholder Communication • Serve as a liaison between technical teams and business stakeholders, ensuring clarity in requirements and project scope. • Conduct business impact assessments for proposed IT solutions. • Manage and prioritize initiatives based on business value, feasibility, and return on investment (ROI). • Prepare and evaluate RFI/RFP documents for project proposals and vendor selection. • Deliver presentations and reports to senior management, demonstrating a solid techno-commercial understanding. Documentation & Compliance • Maintain top-notch documentation including requirement elicitation, test cases, workflows, and SOPs. • Ensure compliance with data security, privacy, and business ethics standards. • Create and manage process-related SharePoint sites and knowledge repositories. Key Requirements: Technical Skills • Business Analysis & Requirement Engineering: BRD, FRD, SRS, RFI/RFP, Gap Analysis, Use Cases. • Project & Agile Tools: JIRA, Confluence, Salesforce, MS Visio, Lucidchart. • Wireframing & Prototyping: Figma, Balsamiq, Axure RP. • Process Improvement & Automation: Experience in Robotic Process Automation (RPA) is a plus. • Data Analysis & Reporting: MS Excel, Power BI, and SQL (preferred). Soft Skills & Competencies • Excellent communication skills (C2 English level); other language knowledge (B1) is a plus. • Strong analytical and problem-solving skills with a keen eye for detail. • Customer-centric mindset with outstanding stakeholder management abilities. • Ability to simplify complex technical concepts for non-technical stakeholders. • Self-driven and proactive in managing multiple projects simultaneously. Qualifications & Experience: •• 5+ years of experience as a Business Analyst in IT services, software development, or mobile app projects. • Certifications in Agile, Scrum, or Business Analysis (CBAP, PMI-PBA) are a plus.