Technical Architect(Professional Services)

Job Description

Job Description ABOUT THIS ROLE As a Technical Architect at Kibo, you will be responsible for leading the design and implementation of our ecommerce/OMS platform in conjunction with the technical architecture of our clients' systems and software. You will work closely with the development team, external stakeholders, and other cross-functional teams to ensure that the architecture is aligned with the business goals and strategic direction of the organization. ABOUT KIBO KIBO is a composable digital commerce platform for B2C, D2C, and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences. KIBO is the only modular, modern commerce platform that supports experiences spanning B2B and B2C Commerce, Order Management, and Subscriptions. Companies like Ace Hardware, Zwilling, Jelly Belly, Nivel, and Honey Birdette trust Kibo to bring simplicity and sophistication to commerce operations and deliver experiences that drive value. KIBO's cutting-edge solution is MACH Alliance Certified and has been recognized by Forrester, Gartner, IDC, Internet Retailer, and TrustRadius. KIBO has been named a leader in The Forrester Wave: Order Management Systems, Q1 2025 and in the IDC MarketScape report “Worldwide Enterprise Headless Digital Commerce Applications 2024 Vendor Assessment”. By joining KIBO, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support KIBO’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us! WHAT YOULL DO Lead thorough design, development, and configuration endeavors for Commerce/ Retail (eCommerce and Order Management) applications Collaborate, design, and development Kibo solutions that align project requirements and client business objectives Lead technical and business discussions internally and externally to provide guidance and support to cross-functional teams throughout project lifecycle Counsel Project Management teams in project planning, milestones, go-live/solution rollouts, and risk identification/mitigation to ensure deliverables are high quality and timely Guide internal and external stakeholders through Commerce implementation and upgrade projects Evaluate new technologies and trends and make recommendations to guide customers and project teams through Commerce/Retail projects and implementations Develop and maintain best practices documentation and reusable frameworks to expedite project execution Troubleshoot and resolve complex functional, deployment, or systemic issues with enterprise software applications and custom solutions Support UAT, QA and Performance testing initiatives to meet functional and non-functional requirements Requirements WHAT YOU’LL NEED 8+ years of experience in implementation of Commerce/Retail software solutions, with proven track record of delivering projects on time and in budget Expertise in enterprise Commerce platforms, including implementation and customization Deep knowledge of integrating with ERP/Catalog/Inventory and other upstream and downstream systems employed by commerce businesses Exceptional client-facing skills and ability to build strong relationships with clients at all levels Strong understanding of scalability, maintainability, and security principles Extensive knowledge of microservices, containerization, and orchestration, with focus on eCommerce applications Experience in software development with proficiency in Node.JS, TypeScript, JavaScript, Next.JS, GraphQL and Backbone.JS Strong background in enterprise Commerce technologies Experience working on native cloud applications and cloud technologies such as AWS, GCP & Azure KIBO PERKS Flexible schedule and time away programs Paid company holidays and global volunteer day Generous health, wellness, and benefit programs Opportunity for impact, rapid career growth, and intellectual stimulation Passionate, high-achieving teammates excited to help you succeed and learn Company events and other activities At Kibo we celebrate and support all differences. Kibo is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital, disability, and veteran status.