Technical Account Manager

Company Description

The Government of Uttar Pradesh is dedicated to fostering a thriving state with diverse opportunities and a supportive environment for enterprise growth. Recognized as second on the Reserve Bank of India’s Ease of Doing Business index in 2019, the state has established a robust system to promote business development. Through a streamlined single-window approach, the Government ensures timely responses to queries and requirements. Uttar Pradesh stands out as a dynamic region for innovation and development, inviting professionals to contribute to its growth.

Role Description

This is a full-time, on-site position located in Hasanganj for a Technical Account Manager. Responsibilities include managing client accounts, providing technical support, troubleshooting issues, and ensuring successful project execution. The Technical Account Manager will also coordinate effectively with sales teams to meet client needs, manage project timelines, and deliver solutions. This role requires proactive engagement with stakeholders and a strong commitment to delivering excellent service.

Qualifications

• Experience in Account Management and the ability to build strong client relationships.
• Proficiency in Technical Support and Troubleshooting to resolve issues efficiently.
• Sales knowledge with an ability to identify opportunities and drive results.
• Expertise in Project Management to plan, execute, and manage projects effectively.
• Strong problem-solving skills and the ability to work collaboratively across teams.
• Bachelor’s degree in a relevant field or equivalent professional experience.
• Experience in government or enterprise environments is an advantage.