Tech Support Engineer

1 - 3 years

6.0 - 10.0 Lacs P.A.

Bengaluru

Posted:2 months ago| Platform: Naukri logo

Apply Now

Skills Required

network engineeringhardware networkingnetworkingcustomer supportsystem administrationtechnical supportremote supportdesktop engineeringapplication supportcomputer hardwaresoftware supportdesktop supportit helpdesktroubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide technical support and assistance to customers regarding IT Security, WAF, Firewalls, Networking products, and Cloud solutions Troubleshoot and resolve customer issues related to security products, including AWAF, NGINX, Load balancers, and Cloud security - Collaborate with customers to understand their requirements and offer effective solutions to meet their security needs - Assist in the implementation, configuration, and maintenance of security products - Conduct training sessions and create documentation for customers and internal teams - Stay updated with the latest trends and developments in the network security domain - Act as a subject matter expert for Network Security and Cloud-related queries Collaborate with cross-functional teams to address complex technical challenges

RecommendedJobs for You

Bengaluru, Karnataka, India

Kolkata, West Bengal, India