Tech Support - ACH Processing - Pune Location

Job Description

Responsibilities Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Tech Support - ACH Processing - Pune Location What does a successful ACH processing do at Fiserv As an experienced member of our Credit Union platform, you will be responsible to effectively manage Galaxy application and ensure the reliability, availability, and performance of our systems. You will collaborate with cross-functional teams to implement automation and continuous improvement processes to enhance efficiency and reduce downtime. The ideal candidate will have a strong background in Windows Unix, Linux and ACH file processing What you will do: Monitoring & Transmission of ACH file within SLA Work on ACH file Processing for In-House Clients Work on Client cases and complete same within SLA Work on Credit Bureau Report Processing Perform Statement processing and Card Files Processing Work on Scheduling and Purges Share Draft Processing, Vendor Engagement (Fiserv & External) Deconversion of Credit Unions Automate the repetitive task to minimize manual efforts Troubleshoot infrastructure, application issues and work with the development team and SMEs to resolve issues faster. Create, track, drive problem and defects task to closure. Identify possible points of failure in the infrastructure/applications and improve/resolve the identified vulnerability. Management activities like Incident, change and release activities for mission critical application. What you will need to have: Bachelor's degree preferably in Computer Science, Electrical/Computer Engineering, or related field Overall, 4-12 years of experience processing ACH's in Unix or Mainframe environment Experience working on monitoring tools and any one OSs like Unix, Linux and windows for FTP and ACH file processing. Confluence Knowledge articles/documentations Ability to analyze and translate requirements and development stories into automation. Experience with Modern scripting language like Python, and Observability tool like Splunk, Dynatrace etc. Flexible to work in shift or weekend on business demand. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.