Tech Ops Team Lead

As a Tech Ops Team Lead at our company, your role will involve driving operational excellence across data pipelines, reporting systems, and field alerting workflows. You will be responsible for leading daily operations, supervising a cross-functional team, managing escalations, and driving automation and documentation for audit readiness. Collaboration with data science and analytics teams for alert tuning and validation will also be a key aspect of your role. Key Responsibilities: - Lead daily operations across Databricks workflows, Power BI refreshes, and alert delivery pipelines - Supervise a cross-functional team of engineers, analysts, and ops specialists - Manage escalations, performance tracking, and stakeholder coordination - Drive automation and documentation for audit readiness - Collaborate with data science and analytics teams for alert tuning and validation Qualifications Required: - 6-10 years of experience, including 2+ years in team leadership or Tech Ops coordination - Strong hands-on expertise in Databricks, Power BI, and SQL - Experience in SLA-based delivery environments with strong problem-solving and prioritization skills - Exposure to pharma/life sciences domain preferred - Bonus: familiarity with CRM-integrated alerting systems (Veeva/Salesforce), automation triggers, and data stewardship As a Tech Ops Team Lead at our company, your role will involve driving operational excellence across data pipelines, reporting systems, and field alerting workflows. You will be responsible for leading daily operations, supervising a cross-functional team, managing escalations, and driving automation and documentation for audit readiness. Collaboration with data science and analytics teams for alert tuning and validation will also be a key aspect of your role. Key Responsibilities: - Lead daily operations across Databricks workflows, Power BI refreshes, and alert delivery pipelines - Supervise a cross-functional team of engineers, analysts, and ops specialists - Manage escalations, performance tracking, and stakeholder coordination - Drive automation and documentation for audit readiness - Collaborate with data science and analytics teams for alert tuning and validation Qualifications Required: - 6-10 years of experience, including 2+ years in team leadership or Tech Ops coordination - Strong hands-on expertise in Databricks, Power BI, and SQL - Experience in SLA-based delivery environments with strong problem-solving and prioritization skills - Exposure to pharma/life sciences domain preferred - Bonus: familiarity with CRM-integrated alerting systems (Veeva/Salesforce), automation triggers, and data stewardship