Job Description

Should have hands on MySql, Ticketing, monitoring, and Linux Position Overview: ZuluTrade, a leader in the Social Trading and Wealth Management sector, is seeking an experienced Tech Ops Specialist to join our innovative and vibrant team. The ideal candidate will possess a combination of technical expertise and a collaborative spirit, with a passion for optimising advanced, reliable, and scalable systems. Key Responsibilities: As a Tech Ops Specialist, the perfect candidates primary responsibilities will encompass various aspects of system maintenance and optimisation, ensuring the delivery of robust and high-quality solutions. The role will involve active participation in the day-to-day troubleshooting and issue resolution. Key responsibilities include: 1. System Maintenance and Optimization: Ensure the smooth operation of our technical systems, conducting regular maintenance and optimizing performance. 2. Troubleshooting and Issue Resolution: Respond to technical issues promptly, diagnose problems, and implement effective solutions to minimize downtime. 3. Collaboration with Cross-Functional Teams: Work closely with other departments to understand their technical requirements and provide support in implementing solutions. 4. Documentation and Reporting: Maintain and enrich accurate documentation of system configurations, issues, and resolutions. 5. Continuous Learning and Technology Evaluation: Stay abreast of industry trends, assess emerging technologies, and make recommendations for the adoption of new tools or processes. Qualifications: Very good knowledge of MySQL with a minimum of 1-2 years of experience. Fluency in Linux commands / Windows environments. Experience with monitoring systems such as Nagios. Experience with ticketing/issue tracking systems such as Atlassians JIRA/ Clickup. Excellent command of the English language. Willingness to participate in on-call rotations, including weekends and holidays. Strong problem-solving and analytical skills. A learning and growth-focused mindset and a strong desire to share your skills and learn from those around you.