Tech Consultant

Job Summary

Key responsibilities:

• Support Project Managers deliver complex tech change projects to Adobes largest Enterprise customers as well as working independently.
• Develop and demonstrate deep domain expertise related to various enterprise environments, use cases, Adobe products and various offerings.
• Become The TSS Team’s Main Subject Matter Expert on Automated User Management.
• Presenting user management solutions/options, pros and cons, limitations
• Providing guidance on best practices for LDAP, LDAPS, MSAD, Azure AD, Azure SCIM and The User Management API “UMAPI.
• Driving/Documenting online discovery sessions with customers to capture their requirements, environment/infrastructure before identifying the appropriate solution and guiding the customer through setup, testing and go-live.
• Troubleshooting user management issues with The User Management Tool* and the MS Azure Connector to identify and fix issues.

Desired profile:

• • B.S. or above degree in Computer Science or related technical field
• • Work ethics: As a company and team we expect you to be an expert in your field, within our team – operating alone and as a project team. Projects, tasks, customer scenarios can change each day, so we expect you to be dynamic and self-managed.
• • As a team, we “lean-in” to support our teammates where and when possible.
• • The ability to work alone and as a team.
• • At least 3 years’ experience in an international Enterprise-level customer facing role, ideally in Enterprise Support or as a Technical Consultant.
• • Proven troubleshooting and problem-solving skills.
• • Excellent level English, experience of working with Enterprise customers. Be comfortable with delivering presentations to larger audiences
• • Enterprise infrastructure solution architecture experience

• o Good knowledge of OAuth 2.0, OpenID Connect and SAML security standards with global identity providers including AADS, ADFS, GoogleID, OKTA , PING

• o Azure platform experience with related certifications
• o At least basic knowledge of Python.
• o Remote software distribution technologies like SCCM/ARD etc. desirable
• o Windows Application packaging and deployment experience desirable
• o Windows Virtualisation technologies experience including Citrix, Windows Remote Desktop, App-V, Hyper-V VMware Horizon, Windows Virtual Desktop desirable