Tech Compliance

Job Description: In this role, you will support the IT compliance team in ensuring that desktop infrastructure, user systems, and enterprise applications meet internal and external compliance standards. This role blends technical support expertise with policy enforcement and documentation. Key Responsibilities: - Assist in monitoring compliance of IT infrastructure including desktops, laptops, tablets, and mobile devices. - Support audits and documentation related to Windows and macOS systems. - Ensure proper installation, configuration, and troubleshooting of applications and VPN clients. - Maintain compliance with O365 suite configurations and usage policies. - Support Active Directory user/group management and group policy enforcement. - Collaborate with teams to ensure antivirus and antimalware tools are properly deployed and updated. - Document and resolve end-user technical issues in line with compliance protocols. - Reimage machines using SCCM/MDT while maintaining audit trails. - Work on service tickets and ensure timely resolution with proper documentation. - Assist in maintaining compliance with Azure AD, SCCM, and Intune policies. - Participate in internal reviews and help identify gaps in technical compliance. Qualification Required: - Strong knowledge of desktop support for Windows and macOS. - Experience in troubleshooting connectivity and application issues. - Familiarity with VPN setup and O365 product suite. - Basic understanding of Active Directory, SCCM, Intune, and Azure AD. - Experience in reimaging systems and handling enterprise tickets. - Good understanding of antimalware/AV tools and their compliance requirements. - Excellent verbal and written communication skills.,