Team Manager - Learning Services

Job Description

You will be required to provide leadership, management and support to L&D Admin, LMS Admin and Digital Content Developers. Drive the delivery of services to complete all work within Service Level Agreements. Job Title Team Manager - Learning Services Job Description To provide leadership, management and support to L&D Admin, LMS Admin and Digital Content Developers Report to the Manager – Learning Admin, complete all work within Service Level Agreements whilst at all times setting an example of excellence in practice. Lead a team of Administrators on a daily basis, providing general day to day support in the Managed Learning Service including: delegate management, venue management, LMS management, content creation Build and maintain strong working relationships with both internal and external stakeholders to ensure a high standard of administration services are delivered to the Capita Academy Able to manage multiple projects, and keep them on schedule meeting key deliverables Experience of managing a team of administrators in the learning environment, including an understanding of SuccessFactors / Workday LMS desirable Understand the process of digital content creation across numerous platforms: Evolve, Articulate, Vyond, VideoScribe, Video, Audio, etc Generate and distribute management reports for Group Learning in an accurate and timely manner. Also provide support with ad hoc data requests for business requirements Location: India - Mumbai - Vikhroli West , India Time Type Full time Contract Type Permanent Show more Show less