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HCL Technologies
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Team Leader - Operations

Team Leader - Operations

HCL Technologies

4 - 8 years

0 Lacs

chennai tamil nadu

Posted:10 hours ago| Platform: Shine logo

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Skills Required

domain competencies basics of banking

Work Mode

On-site

Job Type

Full Time

Job Description

As a Team Leader - Operations in Chennai, you will be responsible for ensuring the team meets defined SLAs and quality standards, maintaining productivity matrices, managing attendance, providing training, and fostering self-development. Your key responsibilities include: - Ensuring complete adherence to Attendance/Login Hours/Unscheduled Leave - Providing regular updates and addressing team issues - Conducting regular reviews with the team - Retaining team members within agreed norms - Improving skill levels through self-development - Managing, motivating, engaging, and enthusing team members - Meeting SLAs/deliverables - Participating in Calibration audits and reporting feedback Qualifications: - BCom The company is looking to fill 3 positions for individuals with Domain Competencies in Basics of Banking under BSERV-BFS.,

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Team Leader - Operations