Team Leader - Operations

Role Overview: As an Energetic Assistant Operations Manager for Banking operations, your primary responsibility will be to oversee and manage the field verification team's operations. You should have at least 2 years of relevant experience in mobile networks, broadband, banking field verification, or any banking vendor sector. Your role will be crucial in ensuring the smooth functioning of our operations at our branch located at Kurusipalli Road, Ravipuram, Cochin - 682015. You will be expected to lead the team effectively, monitor daily operations, resolve team members" issues, motivate the team to achieve targets, and ensure timely MIS reporting to the manager. Additionally, you will be responsible for coordinating with local officers and sending MIS reports as required. Key Responsibilities: - Lead the team in a friendly manner to accomplish tasks - Monitor day-to-day operations and team members" activities - Resolve any issues faced by team members - Motivate the team to achieve targets - Monitor team performance and update MIS reporting - Coordinate with local officers for MIS requirements - Oversee the entire operations of the activity Qualifications Required: - Experience in a Team Leader or Supervisor role - Proficiency in Excel, including VLOOKUP, pivot tabling, and creating master files - Good communication skills in Malayalam, English, and Tamil Additional Company Details: The job is full-time and permanent, offering benefits such as health insurance and provident fund. The work location is on-site at the mentioned branch.,