Team Leader-Distance Learning Program

Job Title: Team Leader – Distance Learning Programs

Location: Kalyan (Work from Office)

 Experience: 3–5 Years (Distance Learning / EdTech / Academic Counselling)

 Industry: Education / EdTech / Career Counselling

About the Role

Bilivin Education is seeking a motivated and experienced Team Leader with a strong background in managing teams in the distance learning / online education sector. The ideal candidate will have experience in academic counselling, student advisory, or program advising and be capable of leading a team to achieve enrollment and student satisfaction goals.

Key Responsibilities

Lead, mentor, and motivate a team of program advisors/academic counsellors.

Drive team performance to achieve monthly admissions and revenue targets.

Conduct regular training sessions to improve sales, counselling, and communication skills.

Monitor call quality, lead conversion ratios, and ensure adherence to processes.

Handle escalated student queries and provide effective resolutions.

Collaborate with marketing, academic, and operations teams to optimize student experience.

Prepare performance reports, track KPIs, and present updates to management.

Ensure compliance with organizational policies and maintain a positive work environment.

Skills & Requirements

Bachelor’s/Master’s degree (Education, Management, or related field preferred).

3–5 years of experience in EdTech, Distance Learning, or Higher Education sales/counselling.

Proven experience in leading a counselling/sales team.

Strong communication, leadership, and interpersonal skills.

Goal-oriented, with the ability to work under pressure.

Familiarity with CRM tools and MS Office.

What We Offer

Competitive fixed salary + performance incentives.

Career growth opportunities in a fast-growing EdTech company.

Supportive and collaborative work culture.

Continuous learning and leadership development.

📌 Note: Candidates with distance learning/online education experience will be given preference.