Team leader - Back Office (LBO)

Job Title: Team Leader – Back Office (LBO)
Location: Noida sector 2 Interview Mode: walk-in on 2nd August 2025 Salary: upto 8 LPA Working days: 5.5Days 'One side cab facility'Role Overview:We are seeking a dynamic and experienced Team Leader to manage back-office operations, lead a team of 15–20 professionals, and ensure service excellence. The ideal candidate will be a people-focused leader with strong analytical skills and experience in performance management.Key Responsibilities:•Oversee daily operations and ensure consistent service delivery•Manage team performance through monitoring, coaching, and regular feedback•Handle transitions of new processes independently•Track key metrics, SLAs, and ensure timely reporting•Collaborate closely with management to implement HR and operational policies•Build strong interpersonal relationships within the team and across departments•Conduct audits and performance evaluations•Manage client portfolios and drive process improvements•Submit regular operations reviews and manage attendance incentivesPreferred Candidate Profile:•Graduate in any discipline (mandatory)•On paper minimum 2 years’ experience as a Team Leader in back-office operations •Excellent communication (verbal and written)•Proficient in MS Excel and data analysis•Strong presentation and analytical skills•Open to working in UK/US shift