Job Description

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Global Banking Markets Operations (GBAM Ops) supports both the Global Banking Global Markets Operations Global Banking Operations delivers end-to-end services and operations, and comprehensive financial services solutions. This includes credit, depository, treasury and trade delivery and support. There are 3 major groups within the global banking operations Global Markets Operations delivers end-to-end support for Global Markets sales, trading and underwriting businesses, and certain shared services across securities, derivatives, foreign exchange, futures, options and commodities products for Corporate Treasury, Corporate Investment Portfolio and GWIM. Global Markets Shared Operation (GMSO) Global Banking Markets Operations Transformation and Change (GBAM Ops Change) Global Markets Shared Operations (GMSO) Group is responsible for all operations and services common in both the Equities and Fixed Income, Currencies, Commodities (FICC) post-trade operations platform. Global Transformation Change is responsible for managing strategic initiatives, centralized business performance management functions, and for providing oversight for all large-scale transformation projects, Simplify and Improve efforts and the global change portfolio for GBAM Operations and regional TO Job Description* As part of GBAM Ops Change Group, the incumbent will be an integral part of a multi-disciplinary team whose mandate will be to deliver industry leading Front-to-Back process and technology solutions including Enterprise and Change (EAC) process and ensuring compliance to enterprise and LOB risk standards and to strengthen the risk-focused approach to process and program. Acting as a change agent, he/she will manage a variety of value-driven initiatives at every phase of the project life-cycle. Use his/her knowledge of processes and best practices within technology (application integration / application development), Finance/Middle-Office Operations and project/test management to assist in identification, assessment and resolution of complex issues/problems. The core functions for EAC are: Centralized management of Risk, Issue Audit activities for Programs and Projects Ensuring compliance to Enterprise Change Standards and GTO Risk deliverables and programs Ensuring effective governance and appropriate decision-making channels for risk and issue processes Provide relevant and timely updates and communications to key stakeholders Contribute with automation/efficiency opportunities(Excel, VB, Access, Sharepoint) Responsibilities* As a member of Transformation and Change Management team within Global Markets Initiatives, responsibilities will include the following: Candidate will have to liaise with relevant stakeholders (like Technology, Business Operations etc.) to analyze the key Business/Regulatory requirements and incorporate them in the End to End Project/ UAT plan He/she should be able to manage or assure any risks, assumptions, issues and dependencies that can impact the Go-live Candidate will have the opportunity to plan manage end to end project/ UAT on behalf Operations for medium to large sized projects Will be expected to create UAT plan, define test approach, co-ordinate environment readiness discussions with technology teams, drive defect management and UAT governance routines Manage and execute deliverables specific to the region as well as Global deliverables, with reporting both locally and into the Global Program. Communication skills will be heavily utilized in forming and communicating a change agenda and gaining stakeholder buy-in Help with ensuring Global Change Standards, Enterprise Procedures are followed for the project and that documentation meets Enterprise and line of business requirements. Help with managing project scope, timeline, and budget. Help with managing production of meeting decks and tracking meeting minutes and actions Help with managing RAID logs and follow up on open issues Ability to run testing calls, pick up issues and manage status reporting around defects. Experience of producing test metrics/MI for senior management Co-coordinating activities across the project team in ensuring adoption adherence to the Enterprise Change Standards Key Project/ Program Risk Identification and Reporting of risks to senior leadership Track all IT deployments pertaining to assigned projects and ensure the documentation submitted by IT/PMs are in line with change standards Work closely with project/change managers to remediate identified issues in project documentation Establish overall norms and standards for Risk Governance; train and advise teams as needed Contribute with automation/efficiency opportunities(Excel, VB, Access, Sharepoint) Work on process related PMO/MIS deliverables Participating in the continuous improvement of processes and quality standards Education* Post-graduate preferred Experience Range* 2-5 years Foundational Skills* Experience of using appropriate tools and techniques to ensure efficient and effective project status reporting and updates. Experience of investment banking and some of the products and processes within Global Banking and Markets (FICC, Equities etc.) Experience of using appropriate tools like JIRA/ SharePoint to ensure efficient project status reporting and updates. Ability to engage with key project resources and ensure project artefacts are updated Strong end to end project/UAT management skills, including the ability to prioritize work and meet deadlines and work in a highly matrixed organization Good understanding of financial products. Preference to candidate having prior experience in handling initiatives within regulatory/ operations /global markets Deep understanding of the SDLC framework and the various testing cycles Acumen to decipher Regulatory, Legal and Compliance documents and prepare BRD, FRD and other business techno-functional documents Ability to understand and drive Front-to-Back Workflow and articulate and understand full product/trade life-cycle in Global Markets. Project lifecycle management/tracking and RAID reporting Excellent verbal and written communication/presentation skills Desired Skills* Negotiation Skills: - Ability to negotiate with ground level folks and with Line managers (Senior Junior) Familiarity with Bank specific deliverables like JIRA, MS Excel, VB, Access, Sharepoint and other MIS/Automation tools Experience of the products and processes within Global Banking and Markets (FICC, Equities, Derivatives, FX Vanilla products, Asset services etc.) in a Global Bank or a consulting firm Work Timings* EMEA Time Zone (12:30 to 9:30 PM IST) Job Location* GIFT/MUM/HYDGGM