Job Description

PFB KRA for the profile Sales Performance & Revenue Growth Achieve and exceed team sales targets. Monitor individual and team performance against set KPIs. Develop sales strategies to improve store activation/conversion rates. 2. Team Management & Leadership Train, coach, and mentor team members to enhance productivity. Conduct regular performance reviews and provide feedback. Foster a competitive and motivating team environment. 3. Customer Relationship Management Ensure excellent customer service and satisfaction. Handle escalations and resolve customer complaints efficiently. Strengthen client relationships to drive repeat business and referrals. 4. Process Improvement & Reporting Track and analyze sales metrics for continuous improvement. Implement efficient sales processes and ensure adherence. 5. Market & Competitor Analysis Keep track of competitors' strategies and market changes. Provide insights to improve products, pricing, and sales strategies.