Team Lead - Operations

Job Description

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role -Team Lead - Operations Experience- 5-6 Years. Location- Bangalore. About MarketStar In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description: The Team Lead - Account Executives will lead a high-performing team focused on reactivating and growing client accounts across digital marketing channels. This role is pivotal in delivering revenue goals, guiding consultative sales strategies, and coaching Account Executives in outbound and strategic re-engagement practices. The ideal candidate will have strong people leadership skills, experience in a fast-paced digital sales environment, and a proven record of scaling customer relationships. Key Responsibilities: Team Leadership: Coach, mentor, and lead a team of Account Executives to execute reactivation strategies and meet revenue targets. Performance Management: Monitor KPIs, sales performance, and quality of outreach. Conduct regular performance reviews with feedback-driven development. Sales Strategy Implementation: Align team execution with strategic sales motions to drive client growth and reactivation. Operational Excellence: Guide prioritization of tasks, review outreach strategies, and ensure adherence to cadence and SLAs. Cross-Functional Collaboration: Work with onboarding, analytics, and customer success teams to ensure seamless client transitions and support. Reporting Insights: Analyze team data and present actionable insights to drive continual improvement and revenue outcomes. Skill Development: Ensure upskilling of team members in consultative selling, technical tools, and market intelligence. Required Qualifications: Experience: 5-6 years in B2B digital marketing sales, with at least 2 years in a team leadership role. Sales Acumen: Proven success in high-volume sales environments with full-funnel ownership and performance optimization. Leadership Coaching: Strong people management skills, with the ability to develop talent and foster a collaborative culture. Tech Expertise: Proficiency in CRM tools such as Salesforce; adept with digital prospecting tools and client reporting platforms. Adaptability: Confident in managing ambiguity and driving results in a dynamic environment. Communication: Strong written and verbal communication in English. Key Qualifications: Bachelor s or Master s degree in Business or a related field. History of exceeding sales quotas and building scalable sales processes. Strong stakeholder management and ability to influence cross-functional teams. Deep knowledge of B2B marketing channels and industry trends. Key Competencies: Strategic Sales Planning and Execution Client Engagement and Communication Prospecting and Lead Generation Pipeline Development and Management Negotiation and Persuasion What s in it for you Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. If Youre up for this position, hit the Apply Now Button!