Team Lead - Nightshift role

Job Description

Designation: Team lead / Senior Team lead - Nightshift Preferable Notice period: Immediate Joiners Roles & Responsibilities: Client Invoice Reconciliation & Billing Manage client invoice reconciliation and billing process which includes but is not limited to the following: Monthly reconciliation of approximately 1000+ invoices to ensure timely and accurate invoicing to our customers Review contract terms to validate exceptions Ensure there is efficient communication with internal and external stakeholders throughout the process Manage end-to-end process to ensure adhesion to strict client deadlines Ensure that team meets Finance SLAs in place with clients Monitor and report on SLA performance Process Improvement Lead development of internal controls with focus on process improvement and automation Liaison with internal IT team as required to report any system errors and identify any opportunities to enhance and improve current IT capabilities Analysis of Spend for clients to identify opportunities for savings Management of 10 – 15 employees involve recruitment process for new team members and manage onboarding and training Ensure all team members have clear KPI’s and development plans Undertake annual performance reviews and career progression plans for direct reports Ability to work and communicate effectively with all levels of staff (including entry level and senior level employees) Client & Supplier Relationships Communicate effectively with internal and external stakeholders with a focus on client and supplier interactions Create effective monthly reporting for clients to update and handover the monthly reconciliation process Carry out analysis and present statistical data to different levels of management within our airline partners Carry out training of suppliers where needed to ensure they understand the expectations and deliver accurate and timely invoices month to month Develop an in-depth knowledge of client’s proprietary software, which processes all bookings and delivers a closed loop invoice solution team Have a working knowledge of typical finance systems that may be used by our partners to include: a. Oracle b. SAP Ensure all policies/procedures and communications are kept up to date Desired Skills/ Experience Bachelor’s degree in accounting or finance is preferable Self-starter with 10+ years of experience in fast-paced environment Must have experience in accounts reconciliation or invoice validation process Ability to work proactively and independently Hands-on, problem-solving attitude and excellent analytical skills Ability to work and communicate effectively with all levels of staff (including entry level and senior level employees) Shows attention to detail and ability to produce high quality work Ability to work with and understand diverse cultures here and abroad Proficiency in NetSuite is a plus Advanced MS Office skills