Job Description

Role & responsibilities Roster Planning & execution for delivery executives based on the order trend at the hub. Monitor the delivery executives' performance, identify low performers & help them to improve their performance through PIP. Planning and executing timely dispatches of shipments based on geographical/cluster knowledge. Facilitate new hire onboarding, including conducting orientations and training sessions. Build and maintain relationships with staffing agencies, job boards, and other recruitment sources. Provide real-time support to delivery executives to maintain the best customer experience. Preferred candidate profile 2+ years of experience in the logistics industry. Strong management skills & Local geography knowledge. Strong knowledge of last-mile delivery operations, including delivery executive and driver roles. Excellent communication and interpersonal skills.