Job Description

Team Management: Lead, motivate, and manage a team of approximately 15 Field Executives to achieve digital adoption targets and ensure high performance. Performance Monitoring: Track team performance and provide regular feedback. Conduct performance reviews and implement improvement plans as needed. Customer Engagement: Oversee the onboarding process for customers, ensuring a smooth transition to digital platforms and addressing any issues promptly. Training Development: Provide ongoing training and support to team members to enhance their skills and knowledge of digital banking products and services. Goal Setting: Set and communicate clear goals and targets for the team. Monitor progress and adjust strategies to meet objectives. Reporting: Prepare and present regular reports on team performance, digital adoption rates, customer feedback, and market insights. Flexibility : Ability to work flexiblehours to meet the demands of the position. Qualifications: Preferred bachelordegree in business, or related field. Strong team management skills. Excellent communication and interpersonal abilities. Deep understanding of digital banking services and market trends.