Team Lead - Academic Counselling

As an experienced and motivated individual, you will be responsible for leading the Academic Counselling Team at Toprankers" Creative Edge vertical. Your role will involve managing a team of counsellors to ensure effective student engagement, conversions, and exceptional counseling experiences in alignment with the company's mission of guiding students towards their dream careers. Key Responsibilities: - Lead, mentor, and manage a team of academic counsellors to achieve individual and team targets. - Drive student engagement by implementing effective counseling practices. - Ensure timely follow-ups, resolve student queries, and provide a seamless counseling journey from inquiry to enrollment. - Monitor team performance through regular reviews, coaching, and training. - Collaborate with marketing, product, and academics teams to align counseling strategies with business goals. - Analyze counseling metrics, identify improvement areas, and implement solutions to enhance conversion rates and student satisfaction. - Foster a culture of accountability, empathy, and high performance within the team. Qualifications Required: - Overall Experience: 3-6 years in academic counseling, student engagement, or similar roles. - Team Lead Experience: Minimum of 2+ years leading and managing counseling/sales teams. - Strong communication, interpersonal, and people management skills. - Ability to drive performance and motivate teams towards ambitious goals. - Experience in EdTech or academic counseling will be advantageous. - Data-driven mindset with strong problem-solving abilities. About Toprankers: Toprankers is India's leading digital counseling and test-preparation platform, dedicated to helping students make informed academic and career choices. With a focus on design, architecture, and creative entrance preparation through our Creative Edge vertical, we aim to transform the way students explore, prepare, and achieve their career goals. (Note: Additional details about the company's values and culture are not provided in the job description.),