Global Job Title:
Senior Engineer
Local Job Title:
System Engineer-II
Reports To:
GES-LSS India
Department:
LNGC Tech Support
(Lifecycle Solutions and Service)
The purpose of the role is to service and install across a large variety of industrial solutions, provide the support to service sales and internal technical communication forums, responsible for small project implementation. The work is diverse and challenging. Work typically involves specialization into 24x7 technical support of a Honeywell solution as a product champion for either / or DCS, SCADA, Safety systems, advanced software applications.
Key Areas of Responsibility
- Remote Technical support for Honeywell systems installed on LNG carriers 24x7
- On-site Preventive and corrective maintenance of Honeywell systems on LNG carriers as per designated plan.
- Perform regular checks of LNG Carrier for System health and Report any anomalies observed
- Resolve queries/defects reported or observed and send a comprehensive report of action taken.
- Implement Control Systems projects, typically using Honeywell controller and supervisory systems, and/or third party PLC controllers
- Implement projects using Honeywell Tools and processes, provide input for constant improvement of processes
- Maintain, install and service Industrial control equipment on a variety of industrial sites
- Familiarity with wide variety of industrial plants and applications as applicable to control systems
- Providing technical support to peers, which may include other technical representatives, Account Managers, Project Engineers etc.
- To keep abreast of site and customer needs by continued development of customer relationships
- Assist customer in designing and implementing control systems utilizing Honeywell automation systems.
- Development and maintenance of site-specific documentation and quality assurance information as required by team leader.
- Utilize more complex diagnostic procedures, specialized test equipment or software packages for problem resolution.
- Anticipates customer's future needs and provides solutions. Takes action to improve customer satisfaction.
- Identify and communicate sales and service opportunities and contribute to contract business development
- Can complete higher level tasks independently
- Provides product technical expertise to the team through liaison with global technical assistance center.
Education
Bachelor's Degree or equivalent in technical discipline (Automation, Instrumentation, Electronic, Electrical or Mechatronics Engineering) and a minimum of 5 years + of related experience
Experience
- Experience with direct customer contact.
- Experience with Experion PKS or TPS maintenance or project implementation.
- Experience in various process control markets.
- Background in all aspects of Industrial control systems implementation, including: DCS and SCADA systems, PLC configuration and programming, industrial networks
- Demonstrated higher level S/W language experience
- Experience working with a contractor
Professional Skills / Knowledge
- A knowledge of Honeywell’s hardware and software capabilities is highly advantageous
- Additional skills in the areas of SCADA systems radio communications, database interfacing and web design also desirable
- Excellent Communication skills (oral and written) in English. The ability to communicate complex issues concisely and with clarity.
- Exceptional PC skills and knowledge of Microsoft software.
- Be able to work in a team environment and a strong team player
- Able to drive/lead a team and capable of interfacing with a wide range of personalities
- Capable of leading most aspects of projects with minimal or without supervision.
- Ability to interact and build relationship with customers
- Possess strong troubleshooting and problem solving skills for PKS and TPS
- Knowledge of Network based systems on various operating systems
- Good understanding of the financial aspects of engineering.
- Demonstrate training skills.
- Good Project Management knowledge.
- Willing to learning new skills.
- Ability to manage jobs and/or projects to standards, budgets and deadlines, this includes the ability to carry out risk assessments and complete forecast.
A strong commitment to safety and a safe working environment
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- Strong communication skills
- Able to multitask and manage priorities
- Self-motivated and ability to work independently with little or without supervision
- Strong customer service sense
- Strong team player
- Self-aware and quick learner
- Integrative thinker
- Constant commitment to do things better
- The ability to work under pressure
Should have a global mindset.
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- Readiness for 24x7 Technical support. (After office and weekends include)
- Ready to travel provide site support for preventive or corrective maintenance. This maybe only for 20% of time within a year and purely on need basis
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
