Posted:2 months ago| Platform:
Work from Office
Full Time
Role & responsibilities: Ensure the uptime and availability of all applications. Perform daily health of all the system. Work with L2 Team/developer to troubleshoot issues include logs sharing. Coordinate with the L2/developer Team for patch deployment or any other ad-hoc activity. Address client queries regarding transaction declines or any others. Ready to work in rotating shifts Skill Set: SQL, Basic Linux knowledge, First-level support to users, Often handling basic troubleshooting and escalating complex issues.
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