Job Description

Position :Senior Support / Production Support / Technical Support Engineer Experience : 2 to 5 years Qualification : Any Degree Location : Bangalore (Indiranagar) Job Type : On Role Job Description : The production support engineer will work in a team environment to design and execute solutions to fix identified problems. We are looking for a self-starter who is excited to learn and improve his or her skillset in the ever-evolving medium of the web and mobile to provide out-of-the-box solutions. The ideal candidate will be a thinker who is disciplined and has a penchant for attention to details. An analytical mind who knows that the devil lies in the details and is not afraid to question the existing product features/requirements/design to make it even better. He/she understands that effective production support is key to the success of a product and for achieving the organizations goals. Responsibilities Technical 1. Support trouble-shooting client issues with high level data analysis and develop code updates to fix reported defects. 2. Serve as a thought leader on the production related issues. 3. Stabilize new products from R&D into Production. 4. Identify root causes of technical issues in production and out of box failures. 5. Interact with teams during new product/feature development providing insights from technical issues of previous products/features. 6. Engage in internal issues review and client calls. Skills Excellent skills in debugging and identifying problems using logs and querying databases Excellent knowledge of database programming using MS SQL Server 2008 +,MySQL Good understanding of Linux environments with ability to understand code scripts. Knowledge of scripting/programming using modern high-level languages will be a plus Sound Knowledge of latest Architecture trends, Design Patterns and Object-Oriented Programming Concepts Knowledge of RESTful APIs, Microsoft .NET Technologies, Nginx, RabbitMQ, Kafka and Redis will be a plus Good understanding of code versioning tools such as Git, BitBucket, Mercurial, SVN, etc. and familiarity with continuous integration Soft Skills: Strong communication and inter-personal skills. Ability to work in a fast paced, high energy environment. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -