System Administrator

Job Description

Primary Responsibilities: Provisioning Accounts and Infrastructure for Veeam Deployments (Veeam, S3 GUIs, etc.). Installing and configuring Veeam Backup and Replication, and other Veeam solutions for customers. Troubleshooting Veeam Backup and Replication and other Veeam products. Ensuring that sales & customer requests are attended to in a timely manner and follow appropriate procedures. Manage multiple onboarding projects, prioritizing work against aggressive timelines. Work closely with customer IT teams to ensure proper deployment of services. Answering customer queries, arranging onboarding/project dates with partners & clients, communicating with customers pre and post project delivery. Basic Qualifications: 3 5 years of combined experience in backup and business continuity, cloud technologies or as a technician, administrator, engineer, or helpdesk team member e.g., SaaS, IaaS, DRaaS, BaaS. Experience with Veeam products and services with a strong focus on Veeam Backup and Replication. Strong problem solving and organizational skills, particularly with time management, and attention to detail. Self-management skills the ability to manage small projects from start to finish solo. Preferred Qualifications: Professional Certifications e.g., Veaam Experience working with work management or ticketing systems e.g., CRM, Salesforce, and Zendesk Experience with common virtualization platforms such as: VMware, Hyper-V, and Nutanix Previous hands-on experience in DRaaS, BaaS, IaaS, SaaS