Job Description

Non-Technical Pre-requisites: Non-Technical Pre-requisites: Professional written and Verbal English Speaking Skills. Hands-on Experience with MS Excel, Word and Power Point presentations. Logical Thinking, Professional Attitude & Ability to learn & grow. Able to travel / commute at ISG DC / Branch locations. Willing to work in Day & Night Shifts on rotational basis. Willing to work on Sat & Sun. Experience in working as Team. Technical Skills: Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance Skills in deploying Physical Server (IBM/ Lenovo/ Hitachi/ Dell, etc.) Mounting, hardware Installation, configuration and troubleshooting Knowledge on configuring Raid 1 10 & ability to perform Server L1 troubleshooting. Antivirus server/ client Installation, Configuration, troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. The first level of support on desktop/laptops under warranty / AMC with third part vendor & vendor coordination for L1 & Spares support Installation and OS Support - Repair / Re-Installation or fresh Installation. Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Patches of firmware (Hardware), OS and Software installation/ Configuration Desktops (Win 10) Installation, Configuration, troubleshooting Linux (Redhat/ Ubuntu/ CentOS) OS Installation, Configuration, troubleshooting Network LAN/ Devices Installation, Configuration, troubleshooting Assist Developers, Database and OPS team during planned and unplanned activities (24/7)