System Administrator

Job Description

We are looking for a System Administrator to support our IT Infrastructure and Staff with IT-related requests and incidents. Attention to detail, service-oriented, always learning and a right Attitude is a must for this role. Be ready to go beyond boundaries and extend support to the Team and members. Responsibilities Support essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Support End users following the IT Service Management Framework Participate in Service Improvement Projects and Initiatives Monitoring system performance and troubleshooting issues Helped improve the IT security posture and Participated in internal and external audits. Carry out Procurement, Documentation, and Policy Implementation Tasks. Support Client and Client Supporting Teams on IT Related Requests and Projects. Requirements Proven experience as a System Administrator, Network Administrator, or similar role Working knowledge in AWS, GCP, or Azure Platform. Certification in any of the Technologies (Microsoft, AWS, Cisco, ITIL) Experience with Networks (LAN, WAN, WLAN) and Patch management Knowledge of System security, data backup/recovery Knowledge of Scripting is an added advantage. Familiarity with various operating systems and platforms, and Mac/Apple OS would be beneficial. Resourcefulness and problem-solving aptitude Knowledge of Windows Intune and Jamf Pro. Working knowledge of Ticketing systems and ITSM or ITOM.