Job Summary: We are seeking a passionate individual to join us as the Business Development Associate The ideal candidate will be part of our mission to acquire B2B buyers globally and guide them through the procurement process via our platform. The Assistant Manager of Business Development will be instrumental in fostering robust relationships with our valued clients, driving customer loyalty, and contributing significantly to the growth of factori.com. Key Responsibilities: Customer Engagement and Relationship Management: • Serve as the primary contact for strategic clients, providing bespoke, value-driven solutions. • Formulate and implement an effective customer engagement strategy to enhance customer satisfaction and retention. Order Acquisition: • Engage with prospective and existing clients to promote factori.com's solutions and secure product orders. • Apply persuasive communication and negotiation skills to drive successful deal closures. Strategic Account Growth: • Collaborate with different teams within the company to uncover growth opportunities within existing strategic accounts. • Develop and implement plans to foster business expansion with key clients and boost customer lifetime value. Data Analysis and Insights: • Harness data to monitor customer success metrics, discern trends, and apply insights to enhance customer experiences. • Prepare regular reports for senior management, offering data-backed suggestions for continuous improvement. Client Advocacy: • Represent the voice of the customer within the organization, advocating for their needs and influencing product and service improvements. Requirements: • Bachelor's degree in business, marketing, or related field. A Master's degree is preferable. • Excellent communication and interpersonal skills with a knack for building strong relationships at all levels. • Proven track record in driving customer satisfaction, retention, and revenue growth. • Data-driven mindset with proficiency in using data and insights for strategic decision-making. • Proven ability to secure orders and meet sales targets. Join us at factori.com and play a vital part in the procurement revolution resonating with quality and trust worldwide. We provide an equal opportunity environment and invite applicants from diverse backgrounds. If you are ready for an exciting challenge and meet the requisite skills, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and vision for contributing to our mission as the Business Development Associate
Job Summary: We are seeking a passionate individual to join us as the Business Development Associate The ideal candidate will be part of our mission to acquire B2B buyers globally and guide them through the procurement process via our platform. The Assistant Manager of Business Development will be instrumental in fostering robust relationships with our valued clients, driving customer loyalty, and contributing significantly to the growth of factori.com. Packing products as per company standards Labeling and sealing packages properly Maintaining cleanliness and order in the packing area Assisting in loading/unloading when needed Coordinating with the team for daily dispatches
Handle client communication and relationship building Generate and follow up on leads Promote Factori products and close orders Coordinate with internal teams for smooth order execution Maintain customer data and share insights Act as a customer advocate within the company
Key Responsibilities: • Create and design various materials for digital and print, including website graphics, social media visuals, banners, brochures, and product packaging. • Collaborate with the marketing and product teams to develop creative concepts and design solutions that align with brand guidelines. • Assist in maintaining consistent visual style and voice across all platforms and materials. • Edit and retouch images to ensure high-quality output for digital and print media. • Stay updated with the latest design trends, tools, and technologies to enhance the quality and efficiency of design projects. • Manage multiple design projects simultaneously while meeting deadlines and maintaining
The Order Fulfillment Executive will be responsible for managing and completing customer orders accurately and on time. This role requires strong coordination, attention to detail, and the ability to work closely with warehouse, logistics, and customer service teams to ensure smooth delivery operations. About the Role:The Order Fulfillment Executive will be responsible for managing and completing customer orders accurately and on time. This role requires strong coordination, attention to detail, and the ability to work closely with warehouse, logistics, and customer service teams to ensure smooth delivery operations. Key Responsibilities:Order ProcessingReceive and process customer orders from the system (website, marketplaces, or internal tools). Verify product availability and coordinate with the warehouse team for order picking and packing. Ensure all orders are processed with accuracy, including correct product, quantity, and packaging. Dispatch & Logistics CoordinationCoordinate with courier partners and logistics teams for timely pickup and dispatch. Generate shipping labels, invoices, and required documents for dispatch. Track shipments and ensure timely delivery to customers. Inventory ManagementUpdate stock levels in the system after order processing. Report stock shortages, damages, or discrepancies to the operations team. Ensure accurate and up-to-date inventory records. Quality & AccuracyPerform quality checks before shipment to ensure items match order requirements. Follow packaging standards to prevent product damage. Customer CoordinationShare order status updates with the customer support team. Resolve order-related issues such as delays, missing items, or incorrect shipments in coordination with relevant teams. ReportingMaintain daily order fulfillment reports. Update order dispatch and delivery status in system dashboards. Skills & Qualifications:1–3 years of experience in order fulfillment, warehouse operations, or e-commerce logistics (preferred). Basic computer knowledge (Excel, order management tools). Strong coordination and communication skills. Ability to work under pressure and meet daily deadlines. Attention to detail and accuracy in handling orders. Key Competencies:Time management Problem-solving Accountability Team coordination Process adherence Why Join Factori.com?Fast-growing workplace Opportunity to work in a dynamic e-commerce environment Learning and growth opportunities
About the Role:We are looking for a creative and detail-oriented Graphic Designer to develop engaging visual content for Factori.com. The ideal candidate should be skilled in creating social media creatives, T-shirt mockups, product visuals, and basic video edits, while maintaining consistent brand standards. Key Responsibilities:Design & Creative DevelopmentDesign high-quality social media creatives, banners, ads, and promotional graphics. Create T-shirt mockups, product visuals, and merchandise designs as per brand guidelines. Work on website creatives, emailers, and marketing collateral when required. Maintain a strong, consistent brand identity across all design outputs. Team CollaborationWork closely with the marketing, Sales, and Fulfilment teams to understand requirements and convert concepts into visually impactful designs. Participate in brainstorming sessions and contribute creative ideas for campaigns. Quality & DeliveryEnsure designs are delivered within timelines and meet the required quality standards. Take responsibility for accuracy, layout consistency, and file organization. Video EditingPerform basic video editing for social media content, product videos, and marketing campaigns. Add text overlays, transitions, and simple animations where required. Skills & Qualifications:1–2 years of experience in graphic design (freshers with strong portfolios may apply). Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) or equivalent tools. Strong understanding of layout, color, typography, and visual hierarchy. Basic video editing skills are mandatory. Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment. Attention to detail and a strong sense of aesthetics. Preferred Competencies:Creativity and problem-solving Strong communication skills Ownership and accountability Ability to adapt to changing design needs Any Bachelor's Degree with relevant expeirence in Graphic Desigining