Job Description

Job Description YouGov is looking for a Team Leader (regional) to join our growing Survey Management team. You will be responsible for managing a team who are responsible for the delivery of research projects, as the linchpin between the client facing teams and the operational teams, ensuring surveys run smoothly throughout the project lifecycle. This is a great position for someone who loves leading and developing a team and has excellent project management and communication skills. You will report to the Head of Research Services. What will I be delivering? As part of this role you will: Be part of the Research Services department, critical to the success of achieving YouGov s business OKRs for 24/25 Gain exposure to the three different teams within Research Services (CENX Data Services, Survey Management and YouGov Self-Serve). Offering a wealth of experience and development opportunities. Your team will be the interface between Operations and Client Services - project managing the complete lifecycle of the project Ensure the team is set up to support the client facing teams and liaise with the operational teams. Coaching and supporting the team with any challenges they may face Working with our QC Managers, to identify any training needs for the team, or individuals Have a strong understanding of research tasks - checking links, tables, quotas, populating/ updating charts Deliver results, meet deadlines and manage time effectively Test and shape the workflows and processes that feed into this team What do I need to bring with me? Experience of managing a team/ individuals with line management responsibilities Minimum experience of 4 years in handling project management for research projects Good knowledge of quantitative research Excellent organisational skills and attention to detail Ability to deliver results, meet deadlines and manage time effectively. The ability to multi-task and handle several projects/ tasks at any one time. Excellent oral, written, and electronic communication skills in English Proficient in Excel and PowerPoint Collaborative, positive, and friendly attitude Ability to deliver results, meet deadlines and manage time effectively. Strong attention to detail We are ideally looking for a confident and proactive person, who is engaged and has a drive to succeed.