Support Service Program Consultant-MVP

3 - 8 years

3 - 8 Lacs

Posted:8 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Support Service Program Consultant at Iron Systems, you will be responsible for managing vendors and their related services for our US and international customers.

You'll take the lead on planning and coordinating vendor contract renewals and performance management.

Additionally, you'll provide timely reports to management on daily, weekly, quarterly, and monthly performance figures.

Job Responsibilities

  • Vendor Selection:

  • Sourcing of Local, Regional & Global Vendors for

    3PS Services

    in Americas, EMEA, and APAC.
  • Preparing detailed

    Cost Analysis of Vendor Quotes

    and doing comparatives.
  • Setup primary and Secondary Vendors per

    IT Asset product SKU

    and

    IT staffing & professional service SKU

    .
  • Vendors Contracts:

  • Vendor Contract Renewal Management

    .
  • Vendor Onboarding & Contract Management:

  • NDA Agreements Management

    .
  • Commercial Agreements Management

    .
  • Contract Management and negotiation of agreements

    such as MSA, SOWs & similar legal & subcontracting agreements.
  • Product & Service Catalog Management:

  • Product (Hardware or Software (IT Assets) as SKU)

    &

    Service (GFS/3PS, GFS/3PL, GTS/3PS as SKU) Vendor Price Catalog Management

    .
  • Product (Hardware or Software (IT Assets) as SKU)

    &

    Service (GFS/3PS, GFS/3PL, GTS/3PS as SKU) IRON Sales Price Catalog Management

    .
  • Vendor Performance Management:

  • Vendor Survey

    .
  • Vendor KPI Reporting

    .
  • Vendor Service Dispatching:

  • Dispatch Field Engineers

    at site location.
  • Coordinate with vendors to source the best

    FSE / FTE

    .
  • Management Reporting:

  • Prepare

    Daily, Weekly, Monthly & Quarterly Performance Reports

    .
  • Prepare specialized

    Spend Analysis, Costing, Pricing & Multi-Party Performance Reporting

    .
  • Any other tasks/projects as assigned by Management.
  • 2-4 years of Vendor Management IT domain experience required.

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Iron Systems logo
Iron Systems

Information Technology

Fremont

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