JOB DESCRIPTION JOB TITLE: Hardware support Engineer JOB TYPE: Full-time LOCATION: Kolkata (West Bengal) SUPERVISOR/MANAGER: Service Manager MAIN DUTIES/RESPONSIBILITIES: Troubleshooting and Support Installation and Configuration System Maintenance End-User Training Documentation Inventory Management Security Collaboration Hardware and Software Procurement SKILLS & EXPERIENCE Qualifications: A bachelor’s degree in computer or a related field is often preferred. Experience: Minimum 1-2 years in Field Job Skills: Technical Proficiency: Strong Knowledge of computer Hardware, Software, Operating Systems (Windows, Mac OS, Linux), and common applications. Troubleshooting Skills: Ability to diagnose and resolve a wide range of technical issues. Communication Skills: Excellent verbal and written communication skills to effectively interact with users and document solutions. Problem-Solving Skills: Ability to analyse problems, identify root causes, and implement effective solutions. Customer Service Skills: Ability to Provide excellent customer service and support to end-users. Organizational Skills: Ability to manage multiple tasks, prioritize work, and meet deadlines, PERFORMANCE GOALS: . Technical Support Efficiency First-Time Fix Rate 85% for call and service request Preventive Maintenance Customer Satisfaction Hardware Inventory Management Technical Skill Improvement SALARY: . 12K + Conveyance

More Jobs at Edunextg India LLP

Support Engineer

Kestopur, Kolkata/Calcutta

Experience: Not specified

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Edunextg India LLP

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Support Engineer