Support Co-Ordinator

Job description:

Job Description – Assistant Support Coordinator [Female]

Position Overview

We are seeking a responsible, organized, and proactive Administrative Executive to support the Director and assist in managing day-to-day operations across multiple departments. Our organization operates internationally with backend operations in Cochin, Kerala. This role involves providing support in administration, client coordination, documentation, CRM management, recruitment assistance, project coordination, and general office operations. This position is ideal for someone who can multitask, handle online client interactions, and support various business functions professionally.

Key Responsibilities

1. Administrative & Office Support

● Manage daily office operations and ensure smooth functioning of backend activities.

● Handle documentation, data entry, file management, and record keeping.

● Coordinate with the Director for workflow management, reminders, and task follow-ups.

● Assist in internal communication across teams and departments.

2. Client & CRM Coordination

● Coordinate online client interactions, meetings, and follow-ups (no walk-in customers).

● Update and maintain CRM records accurately.

● Assist in preparing business proposals and sharing required documents with clients.

3. Project & Operations Support

● Support the Director in project coordination tasks.

● Track project updates and ensure timely execution through coordination with the

development team.

● Assist in daily operational activities as needed.

4. Sales & Marketing Assistance

● Support online marketing and sales activities.

● Assist with WhatsApp API campaigns, social media coordination, and follow-ups.

● Help in preparing reports, trackers, and basic marketing documentation.

5. Recruitment & HR Support

● Assist in recruitment activities—job postings, screening, coordination of interviews.

● Support HR documentation and onboarding activities.

● Maintain attendance and basic HR compliance records.

● Support employee engagement activities and office culture initiatives.

Qualifications & Skills

● Bachelor’s degree in Administration, Management, Business, or related fields.

● Strong command of MS Office/Google Workspace.

● Proficiency in Excel (VLOOKUP, Pivot Tables, formatting—added advantage).

● Strong communication (written & verbal) and interpersonal skills.

● Knowledge of CRM tools and documentation management.

● Ability to multitask, prioritize, and handle responsibilities professionally.

● Freshers with good communication and learning ability are welcome.

● Only female fresher candidates may apply.

Key Attributes

● Organized, detail-oriented, and dependable.

● Strong follow-up and coordination skills.

● Presentable and professional in communication.

● Ability to work closely with the Director and support multiple business functions.

● Positive attitude and willingness to learn.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person