Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? This role needs a strong understanding of Compensation, Benefits, and Performance Management. You will use your knowledge to solve issues in these areas. You will lead a team, share company goals, safety rules, and deadlines, and keep the team motivated. You will check team performance, help with hiring and training, and update managers on progress. You will also share feedback and company policies between the team and management.Ensure adherence to defined processes.Understand and improve process metrics (SLA, OLA, KPI).Collaborate with the Service Management Team on client performance reporting.Plan and monitor workload distribution for timely and accurate delivery.Implement governance mechanisms to track and review performance.Ensure services meet SLA standards.Provide excellent customer service and lead by example.Identify and escalate quality or scope issues affecting delivery.Handle escalations, perform root cause analysis, and apply corrective actions.Create realistic project plans with accurate estimates and timelines.Track progress and maintain proper documentation of issues and decisions.Build and maintain strong client and stakeholder relationships.Keep Business Continuity and Disaster Recovery plans updated.Coordinate with BCM Team and IT for regular plan testing.Subject Matter Expertise / Training / Updates / Quality / Documentation: In-depth understanding of Compensation and/or Benefits Admin processes to meet Business requirements (e.g., timelines, quality, and costs). Acquire in-depth knowledge as required & support in Knowledge Transfer of any process.OE OPEX & Continuous Improvement: Liaise with the Business Excellence team as required to drive Operational Excellence within the Team and support OE Focal. Identify & implement improvement/innovative ideas which can reduce time/cost, improve accuracy, enhance controls, increase customer experience, or create value for the client. Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed.Collaboration: Participate in various internal or client initiatives related to the process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals.Team Management & Team Development What are we looking for? Functional Competencies: Extensive and demonstrable experience of HR Processes especially Comp & Benefits and Performance management. Clear understanding of the existing metrics in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Business Process Implementation. Strong MS Office and Excel skills. Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly. Proficient with Business Excellence Practices.Education Qualification: Essentials:Bachelor's degree (Any discipline). Desirable:HR Domain Certification, Knowledge and experience of Success Factors Employee Central Module. SAP SuccessFactors Experience:o1+ years of team handling experience.oExperience of working on HCM system.oClient/stakeholder engagement in outsourcing environment. Desirable:oWorking knowledge of Success Factors - Employee Life Cycle and Compensation and/or Benefits Admin processes.oNew process transition.oExperience in HRO set up for multi-country support.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to deliver to deadlines. Analytical and problem-solving skills. Demonstrate high levels of confidentiality. Focus on high data accuracy and attention to detail. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate. Basic Leadership and coaching skills. Team Work & Collaboration. Self-driven. Flexibility to work in Shifts. Results/target oriented. Multi-cultural awareness. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role needs a strong understanding of Compensation, Benefits, and Performance Management. You will use your knowledge to solve issues in these areas. You will lead a team, share company goals, safety rules, and deadlines, and keep the team motivated. You will check team performance, help with hiring and training, and update managers on progress. You will also share feedback and company policies between the team and management.Ensure adherence to defined processes.Understand and improve process metrics (SLA, OLA, KPI).Collaborate with the Service Management Team on client performance reporting.Plan and monitor workload distribution for timely and accurate delivery.Implement governance mechanisms to track and review performance.Ensure services meet SLA standards.Provide excellent customer service and lead by example.Identify and escalate quality or scope issues affecting delivery.Handle escalations, perform root cause analysis, and apply corrective actions.Create realistic project plans with accurate estimates and timelines.Track progress and maintain proper documentation of issues and decisions.Build and maintain strong client and stakeholder relationships.Keep Business Continuity and Disaster Recovery plans updated.Coordinate with BCM Team and IT for regular plan testing.Subject Matter Expertise / Training / Updates / Quality / Documentation: In-depth understanding of Compensation and/or Benefits Admin processes to meet Business requirements (e.g., timelines, quality, and costs). Acquire in-depth knowledge as required & support in Knowledge Transfer of any process.OE OPEX & Continuous Improvement: Liaise with the Business Excellence team as required to drive Operational Excellence within the Team and support OE Focal. Identify & implement improvement/innovative ideas which can reduce time/cost, improve accuracy, enhance controls, increase customer experience, or create value for the client. Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed.Collaboration: Participate in various internal or client initiatives related to the process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals.Team Management & Team Development What are we looking for? Functional Competencies: Extensive and demonstrable experience of HR Processes especially Comp & Benefits and Performance management. Clear understanding of the existing metrics in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Business Process Implementation. Strong MS Office and Excel skills. Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly. Proficient with Business Excellence Practices.Education Qualification: Essentials:Bachelor's degree (Any discipline). Desirable:HR Domain Certification, Knowledge and experience of Success Factors Employee Central Module. SAP SuccessFactorso1+ years of team handling experience.oExperience of working on HCM system.oClient/stakeholder engagement in outsourcing environment. Desirable:oWorking knowledge of Success Factors - Employee Life Cycle and Compensation and/or Benefits Admin processes.oNew process transition.oExperience in HRO set up for multi-country support.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to deliver to deadlines. Analytical and problem-solving skills. Demonstrate high levels of confidentiality. Focus on high data accuracy and attention to detail. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate. Basic Leadership and coaching skills. Team Work & Collaboration. Self-driven. Flexibility to work in Shifts. Results/target oriented. Multi-cultural awareness. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained. It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client. Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics daily and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure assigned tasks are completed accurately and in a timely fashion. Maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. What are we looking for? Functional Competencies: Knowledge of Payroll Processes. Strong command of written and verbal English language. Proficiency in MS Office/Excel Skills. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1 - 2 years of business experience with a Payroll Management background. Desirable:Exposure to the BPO industry.Skills / Knowledge: Strong customer orientation with a high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization and prioritization skills to deliver as per deadlines. Attention to detail and quality-driven in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork and collaboration. Multi-cultural awareness. Flexibility to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained. The role involves working closely with Delivery Service Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems in response to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of processes accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives. What are we looking for? Functional Competencies: Knowledge of Comp & Benefits and Performance management processes. Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1 - 2 years of business experience with Comp & Benefits and Performance management background. Desirable:Exposure to the BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP HCM Payroll Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead team meetings to discuss progress and challenges Mentor junior team members to enhance their skills Professional & Technical Skills: Must To Have Skills: Proficiency in SAP HCM Payroll Strong understanding of payroll processing systems Experience in configuring and customizing SAP HCM Payroll modules Knowledge of payroll compliance and regulations Hands-on experience in payroll data analysis and reporting Additional Information: The candidate should have a minimum of 7.5 years of experience in SAP HCM Payroll This position is based at our Pune office A 15 years full-time education is required Qualification 15 years full time education

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained. It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics daily and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure assigned tasks are completed accurately and in a timely fashion. Maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. What are we looking for? Functional Competencies: Knowledge of Payroll Processes. Strong command of written and verbal English language. Proficiency in MS Office/Excel Skills. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1 - 2 years of business experience with a Payroll Management background. Desirable:Exposure to the BPO industry.Skills / Knowledge: Strong customer orientation with a high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization and prioritization skills to deliver as per deadlines. Attention to detail and quality-driven in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork and collaboration. Multi-cultural awareness. Flexibility to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems related to payroll. Responsibilities include training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication. Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWI's are followed and updated regularly and train team members on process updates.oMaintain, validate, and update process documentation to ensure compliance.oPerform "Root Cause Analysis" on issues and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.oParticipate in knowledge transfer of any process/client and acquire in-depth knowledge as an SME.oParticipate in various internal or client initiatives related to the process.oUnderstand existing performance metrics, how they are measured, and improve the measurement system. Team Support:oPlan proper allocation of work.oSupport Team Lead/Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training need analysis for the team through quality reports and knowledge tests.oFollow the quality check and audit mechanism within the process to ensure delivery on SLAs.oEnsure and maintain the security and confidentiality of client data.oAssist in training/educating team members on learning and acquiring skills in the process. What are we looking for? Functional Competencies: Knowledge of Payroll Processes. SuccessFactors experience is a plus. HR Domain certification/Payroll Certification is a plus. Strong MS Office and Excel skills. SAP SuccessFactorsExperience: Essentials:4-6 years overall experience, 3+ years in Payroll Admin process with a similar background. Desirable:HR Domain certification, SuccessFactors experience, exposure to the BPO industry.Skills / Knowledge: Excellent interpersonal skills to build effective relationships with stakeholders at all levels. Strong customer orientation with high responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to meet deadlines. Analytical and problem-solving skills. High levels of confidentiality. Attention to detail and quality-driven in communications and system transactions. Ability to handle customer complaints professionally and escalate when appropriate. Basic leadership and coaching skills. Teamwork and collaboration. Self-driven and flexible to work in shifts. Results/target-oriented. Multi-cultural awareness. Client interfacing skills (Email & Phone):Good email etiquette, strong email drafting and keyboard skills, and good phone etiquette/technique. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services. It follows all administration processes to ensure tasks are completed correctly and resource efficiencies are maintained. The role works closely with Delivery Services Management to identify and escalate client issues, obtain and confirm pending information/documentation, and add and amend transaction information to client/systems responding to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improvise the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives. What are we looking for? Functional Competencies: Knowledge of Employee & Org data Mgmt Processes (New Hires, Exit, Job Changes, etc.). Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1-2 years of business experience with Employee & Org data Mgmt background. Desirable:Exposure to BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services. It follows all administration processes to ensure tasks are completed correctly and resource efficiencies are maintained. The role works closely with Delivery Services Management to identify and escalate client issues, obtain and confirm pending information/documentation, and add and amend transaction information to client/systems responding to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improvise the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Functional Competencies: Knowledge of Employee & Org data Mgmt Processes (New Hires, Exit, Job Changes, etc.). Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1-2 years of business experience with Employee & Org data Mgmt background. Desirable:Exposure to BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained. It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client. Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documenting Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics daily and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure assigned tasks are completed accurately and in a timely fashion. Maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. What are we looking for? Functional Competencies: Knowledge of Payroll Processes. Strong command of written and verbal English language. Proficiency in MS Office/Excel Skills. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1 - 2 years of business experience with a Payroll Management background. Desirable:Exposure to the BPO industry.Skills / Knowledge: Strong customer orientation with a high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization and prioritization skills to deliver as per deadlines. Attention to detail and quality-driven in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork and collaboration. Multi-cultural awareness. Flexibility to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication."Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Bachelor's degree (Any discipline)"Essentials : 4-6 Years overall experience 3+ Years Learning admin process experience with similar background Desirable : HR Domain certification Certification would be a plus Successfactors Experience is a plus Exposure to BPO industry" Roles and Responsibilities: "Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process." Qualification Any Graduation

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Successfactors Integrations Technical Good to have skills : SAP SuccessFactors Employee Central Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. A typical day involves troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Proactively identify and resolve technical issues within critical business systems. Collaborate with cross-functional teams to troubleshoot and address system malfunctions. Develop and implement solutions to enhance system performance and reliability. Provide technical support and guidance to end-users on system functionalities. Conduct regular system audits to ensure data integrity and security. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP Successfactors Integrations Technical. Strong understanding of system integrations and data exchange processes. Experience with SAP SuccessFactors Employee Central. Hands-on experience in troubleshooting and resolving technical issues. Knowledge of system monitoring and performance optimization. Additional Information: The candidate should have a minimum of 3 years of experience in SAP Successfactors Integrations - Business Integration Builder. SAP replication configuration support (SFEC-SAP) This position is based at our Bengaluru office. A 15 years full time education is required. Qualification 15 years full time education

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? This role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained. The role involves working closely with Delivery Service Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems in response to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of processes accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives. What are we looking for? Functional Competencies: Knowledge of Comp & Benefits and Performance management processes. Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1 - 2 years of business experience with Comp & Benefits and Performance management background. Desirable:Exposure to the BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective. You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and integrity.Oversee daily admin and operations to meet team goals.Track performance using metrics and audits.Improve team performance to align with company goals.Support business development through client visits and initiatives.Take part in team and company-wide projects.Monitor customer feedback via surveys and other tools.Address issues raised by clients or stakeholders.Drive continuous improvement in daily work.Suggest efficient and cost-effective work methods.Train the team on process updates and changes.Meet service targets as per SLA.Allocate work smartly for timely and accurate delivery.Ensure quality with strong internal controls.Review process metrics regularly.Boost productivity to use resources effectively.Implement governance to meet process standards.Use expertise to solve operational issues.Analyze change impacts and inform the team.Maintain updated process documents and flows.Join organizational initiatives like business excellence.Create realistic plans and schedules for tasks.Build strong relationships with clients and partners.Involve clients in solution development and feedback.Handle service issues and do root cause analysis.Solve complex problems independently.Conduct skip-level meetings to understand team concerns.Review team performance and offer career guidance.Identify training needs through talent reviews.Plan for key role backups and succession.Manage attrition and apply retention strategies.Drive team engagement with rewards and recognition.Align performance with company goals.Keep disaster recovery plans updated and tested.Maintain business excellence documentation.Ensure team is trained to meet contractual goals.Work with stakeholders to achieve targets.Follow company policies and procedures.Ensure proper staffing and skill alignment. What are we looking for? Functional Competencies: Extensive and demonstrable experience of HR Processes especially Employee workforce Management, Performance management, Leave and Exit Administration. Previous experience of working on HCM systems preferably cloud-based like Workday, SuccessFactors, Oracle, etc. Business Process Implementation. Working knowledge of other MS Office Suite (Outlook, PowerPoint & One Note) - Ability to understand and make sense of large amounts of data in a complex environment, strong Excel & Word skills, ability to comprehend and quickly learn client databases/menu-based systems and ability to present data in a comprehensible format. Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. Proven track record of leading HR Operations team. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly. SAP SuccessFactors. Certification in SuccessFactors Employee Central Module. HR Domain Certification.Experience: Essentials:8+ years of HR Experience. 6+ years' experience in Employee & Org Data Management experience preferably on a Cloud ERP. Experience of working on HCM system. 4+ years of Client/stakeholder engagement in outsourcing environment and managing teams. Desirable:Working knowledge of SuccessFactors Employee Life Cycle Processes. New process transition.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Self-driven. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Basic leadership and coaching skills. Resilient and able to work under pressure. Good organizational, prioritization, and multi-tasking skills in order to deliver to deadlines. Continuous improvement mindset. Demonstrate high levels of confidentiality. Flexibility to work in shifts. Teamwork & collaboration. Excellent team management skills. Strong MS Office and Excel skills. Continuous improvement mindset & proficiency in Business Excellence Practices. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role & responsibilities Understand Employee Request by active comprehension and probing contacting HR via email, chat and web forms Visualize process and product cycle to understand any gap or exception processing. Provide explanation and reasons for requests pending or that cannot be processed. Assisting Employees Globally in resolving requests and following up with other units. Share feedback and observation with the Managers and Unit Heads on process and product improvement. Work with Employees to provide solution as per processes Take ownership and ability to maintain confidentiality Break complex processes in logical flow to understand E2E process . Languages below is mandatory . Mandarin & English 1 German & English 1 French & English 1 Italian & English 1 Portuguese & English 1 Japanese & English – 1 Korean & English – 1 English speaking - 2 Preferred candidate profile Global HR Direct

Candidates Must have exp in any 1 of the below People Eightfold Talent Intelligence Platform Talent Acquisition Enterprise Talent Management Enterprise Job Intelligence Engineer Integrated with SuccessFactors Recruiting Onboarding Performance

Candidates must have experience in any one of the following successfactors 1. Compensation 2. Employee Central 3.Learning Management System 4. HR 5. Timeoff 6. RCM 7. ECM

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Ability to administer user access, security roles, and permissions within SuccessFactors, ensuring proper access controls and compliance with security policies Understanding of various modules within SuccessFactors like Employee Central, Performance & Goals Management, Recruiting, Employee Central Service Central etc. Ability to configure, customized and troubleshoot various module within SAP SuccessFactors according to the organization's requirements. This includes setting up data fields, workflows, forms, templates, and other system parameters. Primary Skills SAP SUCCESSFACTORS ADMINISTRATION / MANAGMENT SAP SUCCESSFACTORS SYSTEM ADMINISTRATION / KNOWLEDGE ON SAP SUCCESSFACTORS SUITE Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Solution Expert, HRIS Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Wärtsilä Information Management (IM) is a global organization of more than 350 IT professionals who work together to deliver best-in-class IT services in Wärtsilä. IM is responsible for operating and developing the ICT landscape, and in addition is a strategic partner to our businesses, driving innovation to accelerate growth of digital solutions. We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of. Want to join the ride? Job Description Solution Expert, HRIS Introduction We are looking for a skilled and experienced HRIS Expert to join the Wärtsilä Information Management (IM) organisation. The main responsibility is ensuring our global HR systems are operational which helps in global HR annual clock activities (e.g. merit review) are carried out. You will be working closely together with your HRIS colleagues, the broader HR Tech Solutions team and HR stakeholders. This position is based in IM’s India Delivery Centre Mumbai, India and reports to Manager, Integration, API & HRTech delivery Services. A matrix manager within HR Tech Solutions will oversee and support the daily operations. About the Position The Solution Expert, HRIS (HR information systems) role is all about ensuring smooth running of our Global HR systems by providing technical support, and managing HR Processes, while adhering to data security and regulatory compliance. In this role, you will: Perform system administration, technical configuration and maintenance tasks such as mass uploads, central changes, large organizational changes and administrative system backend changes etc. for the Global HR systems e.g., SuccessFactors, Cornerstone, Centric and Qualtrics. Participate and collaborate in various HR initiatives and development project as HRIS subject matter expert. Ensure systems are functioning optimally and that data integrity is maintained. Technically configure and enable annual HR specific activities, such as merit and performance & development processes. Troubleshoot technical issues, identify and document root causes, and transfer advance cases to higher level support team. Support and consult HR users with HR systems related queries. Generate regular and ad-hoc reports from the HRIS to support HR decision-making. Identify, propose, and implement process improvements to enhance efficiency and effectiveness of the HRIS. Stay up-to-date with the latest HRIS technologies and best practices. About You You are a technology and solution-oriented systems expert, who is not afraid to learn something new every day. To be successful in this role, we expect you to: Be experienced in SuccessFactors (our core master data system) and other HR systems, wanting to continuously develop your system expertise. Be proactive about continuously improving our systems and ways of working Take on things you have never done before, but enjoy some routine work every now and then Be service-minded. If you don’t know something, you will for sure find it out! Be a strong team player as the HRIS team collaborates heavily together Have strong problem-solving/analytical skills with attention to detail and a high level of accuracy Take data privacy and compliance seriously Be able to work in a dynamic organization by balancing multiple priorities Qualifications and experience: Overall 5 years of IT experience, including 3 years of proven experience as HRIS expert or in similar role. Bachelors’ degree or Post Graduations in Information Technology, Computer Science, or other relevant HR systems degree. Proven experience working with SuccessFactors as HRIS system. Having experience in other HR systems e.g., Cornerstone, Centric, and Qualtrics etc. is an advantage. Proficiency in data management and security, and very good understanding of integrations in HRIS Experience in MS Office for data preparation and reporting using Excel and PowerPoint. Strong communication and interpersonal skills Ability to work independently and as part of a team Excellent verbal and written communication skills in English Last application date: 27.05.2025 At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

Job Title: HR Manager – Corporate FunctionsLocation: Mumbai HODepartment: Human ResourcesReporting To: CHROExperience: 12 – 15 yearsIndustry Preference: Building Materials / ManufacturingWork Mode: Work From Office (6 Days) Role Summary:We are looking for an experienced and hands-on HR Manager to anchor key HR domains including HR Operations, Business Partnering for Corporate Functions, Payroll, Rewards Management, HRMS Administration (SAP SuccessFactors), and Statutory Compliances. This role will be pivotal in supporting the corporate leadership and driving HR service delivery with speed, accuracy, and alignment to business goals.Key Responsibilities:1. HR OperationsManage the end-to-end employee lifecycle for corporate office employees.Oversee onboarding, confirmation, transfers, exits, and offboarding processes.Ensure data accuracy and timely updates in HRMS (SAP SuccessFactors).Maintain HR documentation, records, and employee master data.2. HR Business Partnering – Corporate FunctionsAct as the HRBP for Corporate Functions (Finance, IT, Legal, Marketing, etc.).Provide proactive HR support on workforce planning, engagement, and capability building.Facilitate performance management, career development, and succession planning for critical roles.Partner with functional heads to resolve people-related issues and build a performance culture.3. Payroll & ComplianceLiaise with finance and payroll partners to manage accurate and timely payroll processing.Review payroll inputs, CTC structuring, tax compliance, and full & final settlements.Ensure 100% compliance with statutory requirements (PF, ESIC, gratuity, labor laws, etc.).Handle audits, inspections, and timely submission of HR-related statutory filings.4. Rewards & RecognitionSupport implementation of the rewards and recognition framework.Conduct compensation benchmarking and analysis in collaboration with external partners.Administer incentive programs, performance-linked rewards, and long-term benefits.5. HRMS – SAP SuccessFactorsServe as the HRMS SPOC for the Corporate Office; ensure module adoption (Employee Central, Performance, LMS, etc.).Coordinate with the SAP SuccessFactors vendor/implementation partner to resolve issues and implement improvements.Train internal stakeholders and build system usage capabilities across the HR team.6. HR Policy ManagementMaintain and update HR policies in line with business needs and labor laws.Draft new policies and process guidelines as required for corporate and plant integration.Drive awareness, communication, and training on policy adherence across teams.Ensure consistency in policy interpretation and application across the organization. Candidate Profile:MBA / PGDM in Human Resources from a reputed institute.12–15 years of progressive HR experience with at least 5 years in a business partnering and HR operations role.Prior experience in a manufacturing or plant-driven organization is preferred.Hands-on experience in SAP SuccessFactors is essential.Strong knowledge of Indian labor laws and compliance frameworks.Excellent interpersonal skills, business acumen, and stakeholder management abilities.High level of ownership, initiative, and process orientation.Why Join Us?Be part of a professionally led transformation journey in a reputed promoter-driven company.Opportunity to lead core HR verticals and drive impact.Work with a cross-functional leadership team in a high-growth environment.

🚀 We’re Hiring: SAP SuccessFactors Support Consultant (5–7 Years Exp.) 🚀Do you know your way around Employee Central, LMS, and Performance & Goals like the back of your hand?Can you troubleshoot complex workflows, manage configurations, and ensure a seamless HR tech experience?If yes — we’d love to meet you. 👋We’re on the lookout for an experienced SAP SuccessFactors Support Consultant who can take charge of support, issue resolution, and enhancement activities across multiple SuccessFactors modules.🔍 What You’ll Be Doing: 🔹 Providing L2/L3 support 🔹 Managing tickets via ServiceNow or Remedy 🔹 Troubleshooting workflows, data, and integration issues 🔹 Supporting release testing and new feature rollouts 🔹 Collaborating with cross-functional teams (HR, IT, Vendors) 🔹 Working with SuccessFactors provisioning, permissions, and business rules✅ What We’re Looking For: ✔️ 5–7 years of hands-on SuccessFactors support experience ✔️ Strong expertise in at least two modules (e.g., EC, LMS, Performance) ✔️ Familiarity with SAP CPI and provisioning tools ✔️ Excellent problem-solving and communication skills ✔️ SAP SuccessFactors certification(s) preferred ✔️ Kochi, Chennai or PuneBonus if you have: ✨ Knowledge of Time Off, Work Zone, or integrations with SAP HCM/Payroll ✨ Understanding of GDPR or working in global support models ✨ ITIL or Agile experienceThis is your chance to join a fast-paced environment where your skills make a real impact on how people work, learn, and grow.📩 Interested or know someone who fits the bill? Drop me a message or apply here: m.neethu@ssconsult.inLet’s build smarter HR systems, together. 💼🧠#Hiring #SAPSuccessFactors #SuccessFactorsJobs #HRTech #RemoteJobs #TechCareers #SupportConsultant #JobOpening #ITJobs #WorkWithUs

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services, follows all adminstration processes to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Services Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client. Employee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure Organization & prioritisation skills to deliver as per deadlines Attention to detail & quality driven – in communications and all system transactions Demonstrate high levels of confidentiality Team Work & collaboration Multi-cultural awareness Flexibile to work in Shifts Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job Changes etc). Strong command on written and verbal English language Knowledge of MS Office/Excel Skills would be a plus Knowledge of Successfactors would be a plus Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Read, understand and analyze client process as per the business rules. Execute full range of the process accurately and timely as a hands on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in timely fashion. Ensure and maintain the security and confidentiality of client data. Activley Participate in team activities & Organizational initiatives Qualifications Any Graduation

About The Role : Job Title - Change Management - Consultant - T&O- (S&C GN) Management Level:9- Consultant Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills:Change Management OR OCM OR Organization Change Management Good to have skills:Change impact analysis OR "Change readiness OR Change adoption OR Change strategy OR PROSCI Experience:Minimum 4-8 year(s) of experience is required post masters Educational Qualification:Any MBA/Masters degree fulltime Job Summary : Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth and create value while staying agile in an ever-changing business environment. As a part of our high-impact team, you will help drive the following: Although no two days at Accenture are the same, as a Change Management Consultant in our T&O practice , a typical day might include: Discovering stakeholders challenges and expectations and defining a Change Management strategy to support business transformational change programs Leveraging social and digital technologies in change management and communications Assisting clients in developing their change capability and becoming more agile businesses Co-creating solutions and conducting user review sessions, and running stakeholder agreement meetings Conducting a Change Management Impact Analysis and developing treatment plans Implementing strategies that prepare an organization to put new business processes into practice Supporting Change Measurement activities via a Change Readiness tool Working with the HR Transformation team to implement HR Systems such as Success Factors and Workday Working across a dynamic, international team where English is the common language Collaborating with the best and brightest minds in the industry Coaching and mentoring junior team members Contributing to practice-building efforts such as recruiting, training and attending community events Traveling globally to work with prestigious clients and deliver large-scale transformational change Roles & Responsibilities: MBA/Masters degree 4 to 8 years of experience in change management-related programs (stakeholder assessment, change impact analysis, organization design, digital communication and engagement, training support and business readiness) Techno-functional experience in the successful delivery of HCM Systems implementation (SaaS, Workday, SuccessFactors, Oracle Peoplesoft, Taleo) or other cloud solutions is a plus Ability to articulate the business value of recommendations/plans/strategies Ability to interpret data, work with analytic models and advanced technologies and digital tools (e.g. cloud HR, behavior change packages, immersive learning) Ability to effectively manage stakeholders ina multi-cultural and global environment Experience of working on Digital transformations, RPA implementations, Shared Service setups and cloud based implementations will be a bonus Foreign language capabilities (eg. Arabic, Japanese, French) will be an added advantage Professional & Technical Skills: MBA/Masters degree 4 to 8 years of experience in change management-related programs (stakeholder assessment, change impact analysis, organization design, digital communication and engagement, training support and business readiness) Techno-functional experience in the successful delivery of HCM Systems implementation (SaaS, Workday, SuccessFactors, Oracle Peoplesoft, Taleo) or other cloud solutions is a plus Ability to articulate the business value of recommendations/plans/strategies Additional Information: An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualifications MBA/Masters degree 4 to 8 years of experience in change management-related programs (stakeholder assessment, change impact analysis, organization design, digital communication and engagement, training support and business readiness) Techno-functional experience in the successful delivery of HCM Systems implementation (SaaS, Workday, SuccessFactors, Oracle Peoplesoft, Taleo) or other cloud solutions is a plus Ability to articulate the business value of recommendations/plans/strategies

Job Title - Human Resource Transformation- Consultant- T&O - (S&C GN) Management Level:09 - Consultant Location:Gurgaon, Mumbai and Bangalore Must have skills:Human Resource transformation, HRT Good to have skills:Organization Design OR Organization Development OR Organization Restructuring OR HR Operating Model Experience:Minimum 3+ years of experience post Masters Educational Qualification:Any Fulltime Masters degree/ MBA Job Summary: HR Strategy & Transformation is a team of HR Professionals who specializes in select areas within HR to help our clients target and deliver values for their HR and Talent investments using a distributed delivery model, and can be deployed globally - onsite, near shore and offshore. Roles & Responsibilities: HR Operating Model- HR Op Model Design, Organization Design, Capability Enhancement Competency Based Talent Management- Competency Modelling, Design, Assessment and Integration with HR & Talent processes Workforce Management- Workforce effectiveness analysis, planning and optimization HR Shared Services- HR Shared service Assessment, Design and Deployment Process Excellence- HR & Talent Processes design, innovation & Implementation HR SaaS Implementation- SaaS Process design, configuration, training & Change Enablement Professional & Technical Skills: Knowledge and application of Business Process Re-engineering HR and TM Process Design experience HR system implementation experience Conduct HR Policy Design and harmonization Project Management of large HRT engagements Design and deployment of HR Service Delivery Model across diverse set of organizations Desired knowledge of Cloud HR Platforms (SuccessFactors/Workday/Oracle/SAP) Knowledge of outsourcing business model of key HR processes. Talent Management Processes including Talent Acquisition and Performance Management and Rewards. Talent Availability and Competency Modeling and Assessment Sourcing Strategy, Recruitment Process Optimization Performance Measurement, Rewards Audit and Strategic Role Assessment Minimum 3 plus years of work experience after masters degree and significant years of experience in Human Resource Transformation and Talent Management related projects is desired. This individual must be comfortable working at the highest levels of client organizations and interacting closely with the "C" level executives in a range of environments The individual should be comfortable functioning in a broadly positioned and highly diverse consulting firm The individual should be comfortable with the Pre sales ,sales and delivery cycle in a global client engagement model The individual should possess an impressive executive demeanor, a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities Additional Information: Leadership responsibilities:Focus on growing the practice by ensuring the right strategies and actions are in place. Achieve the target metrics on productivity, utilization, geographic penetration, head count growth, controlling attrition and high degree of engagement from the team and maintaining exception delivery quality Engagement Management:Manage engagement risk, project economics including planning and budgeting, manage account receivables, define deliverable content, ensure buy-in of proposed solutions from top management levels at the client/ client team Business Development:Work as part of a joint global sales team to identify and win potential opportunities. People Development:Performs role of counselor and coach, provides input and guidance into the firms staffing process, and actively participates in staff recruitment and retention activities. Domain Development:Development of assets and methodologies, development of point-of-view, research or white papers, support development of marketing collateral, public speaking and publication in industry periodicals. Qualifications Knowledge and application of Business Process Re-engineering HR and TM Process Design experience HR system implementation experience Conduct HR Policy Design and harmonization Project Management of large HRT engagements Design and deployment of HR Service Delivery Model across diverse set of organizations Desired knowledge of Cloud HR Platforms (SuccessFactors/Workday/Oracle/SAP) Knowledge of outsourcing business model of key HR processes. Talent Management Processes including Talent Acquisition and Performance Management and Rewards. Talent Availability and Competency Modeling and Assessment Sourcing Strategy, Recruitment Process Optimization Performance Measurement, Rewards Audit and Strategic Role Assessment Minimum 3 plus years of work experience after masters degree and significant years of experience in Human Resource Transformation and Talent Management related projects is desired. This individual must be comfortable working at the highest levels of client organizations and interacting closely with the C level executives in a range of environments The individual should be comfortable functioning in a broadly positioned and highly diverse consulting firm The individual should be comfortable with the Pre sales ,sales and delivery cycle in a global client engagement model The individual should possess an impressive executive demeanor, a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities

Job Title - Human Resource Transformation- Consultant- T&O - (S&C GN) Management Level:09 - Consultant Location:Gurgaon, Mumbai and Bangalore Must have skills:Human Resource transformation, HRT Good to have skills:Organization Design OR Organization Development OR Organization Restructuring OR HR Operating Model Experience:Minimum 3+ years of experience post Masters Educational Qualification:Any Fulltime Masters degree/ MBA Job Summary : HR Strategy & Transformation is a team of HR Professionals who specializes in select areas within HR to help our clients target and deliver values for their HR and Talent investments using a distributed delivery model, and can be deployed globally - onsite, near shore and offshore. Roles & Responsibilities: HR Operating Model- HR Op Model Design, Organization Design, Capability Enhancement Competency Based Talent Management- Competency Modelling, Design, Assessment and Integration with HR & Talent processes Workforce Management- Workforce effectiveness analysis, planning and optimization HR Shared Services- HR Shared service Assessment, Design and Deployment Process Excellence- HR & Talent Processes design, innovation & Implementation HR SaaS Implementation- SaaS Process design, configuration, training & Change Enablement Professional & Technical Skills: Knowledge and application of Business Process Re-engineering HR and TM Process Design experience HR system implementation experience Conduct HR Policy Design and harmonization Project Management of large HRT engagements Design and deployment of HR Service Delivery Model across diverse set of organizations Desired knowledge of Cloud HR Platforms (SuccessFactors/Workday/Oracle/SAP) Knowledge of outsourcing business model of key HR processes. Talent Management Processes including Talent Acquisition and Performance Management and Rewards. Talent Availability and Competency Modeling and Assessment Sourcing Strategy, Recruitment Process Optimization Performance Measurement, Rewards Audit and Strategic Role Assessment Minimum 3 plus years of work experience after masters degree and significant years of experience in Human Resource Transformation and Talent Management related projects is desired. This individual must be comfortable working at the highest levels of client organizations and interacting closely with the "C" level executives in a range of environments The individual should be comfortable functioning in a broadly positioned and highly diverse consulting firm The individual should be comfortable with the Pre sales ,sales and delivery cycle in a global client engagement model The individual should possess an impressive executive demeanor, a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities Additional Information: Leadership responsibilities:Focus on growing the practice by ensuring the right strategies and actions are in place. Achieve the target metrics on productivity, utilization, geographic penetration, head count growth, controlling attrition and high degree of engagement from the team and maintaining exception delivery quality Engagement Management:Manage engagement risk, project economics including planning and budgeting, manage account receivables, define deliverable content, ensure buy-in of proposed solutions from top management levels at the client/ client team Business Development:Work as part of a joint global sales team to identify and win potential opportunities. People Development:Performs role of counselor and coach, provides input and guidance into the firms staffing process, and actively participates in staff recruitment and retention activities. Domain Development:Development of assets and methodologies, development of point-of-view, research or white papers, support development of marketing collateral, public speaking and publication in industry periodicals. Qualifications Knowledge and application of Business Process Re-engineering HR and TM Process Design experience HR system implementation experience Conduct HR Policy Design and harmonization Project Management of large HRT engagements Design and deployment of HR Service Delivery Model across diverse set of organizations Desired knowledge of Cloud HR Platforms (SuccessFactors/Workday/Oracle/SAP) Knowledge of outsourcing business model of key HR processes. Talent Management Processes including Talent Acquisition and Performance Management and Rewards. Talent Availability and Competency Modeling and Assessment Sourcing Strategy, Recruitment Process Optimization Performance Measurement, Rewards Audit and Strategic Role Assessment Minimum 3 plus years of work experience after masters degree and significant years of experience in Human Resource Transformation and Talent Management related projects is desired. This individual must be comfortable working at the highest levels of client organizations and interacting closely with the C level executives in a range of environments The individual should be comfortable functioning in a broadly positioned and highly diverse consulting firm The individual should be comfortable with the Pre sales ,sales and delivery cycle in a global client engagement model The individual should possess an impressive executive demeanor, a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities