ODeX is an innovative online platform facilitating Shipping Documentation Exchange, bringing together all stakeholders in the shipping industry. With a focus on simplifying documentation processes, we utilize advanced technology to deliver fast and efficient transactions. Our goal is to create a strong, collaborative, and forward-thinking community for the shipping industry. ODeX is powered by a passionate team striving to redefine global shipping documentation standards.

Role Description

This is a full-time, on-site Subject Matter Expert role based in Mumbai. The Subject Matter Expert will provide specialized knowledge and solutions for shipping documentation processes, assist in improving platform features, and collaborate with clients and internal teams to address industry-specific challenges. Responsibilities will include conducting workflow analysis, offering expert advice, and ensuring best practices in the shipping domain are implemented. The individual will serve as the key point of contact for knowledge transfer and training within the organization.

Qualifications

Expertise in shipping documentation processes and workflow analysis
Problem-solving skills for providing domain-specific solutions and improvements
Strong communication, training, and presentation skills
Collaboration and team coordination experience
Proficient in using shipping platforms or related technologies
Ability to stay updated on industry trends and regulatory requirements
Bachelor's degree in Supply Chain Management, Logistics, Maritime Studies, or related field
Prior experience in the shipping industry is highly preferred

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Subject Matter Expert