Study Abroad Advisor

About the job

Location: Kolkata, India (Work From Office)

Experience Required: Minimum 1 Year

Industry: Overseas Education / Student Counselling

About the Role

We are looking for a high-performing Counsellor with proven experience. This is a high-engagement role that requires a proactive and results-driven individual who can handle a large volume of student interactions daily (120–150 quality counselling calls) and consistently meet monthly and intake specific targets. The ideal candidate will have a solid understanding of the education landscape and a successful track record of guiding students through the admission process, from initial interest to final enrolment.

Key Responsibilities

Counsel and guide prospective students for higher education in the UK through 120–150 outbound calls per day.

Maintain a conversion rate of at least 25%, ensuring a strong follow-up mechanism and timely closures. Provide personalized counselling to students, helping them choose the best-fit universities and courses based on their profiles and preferences.

Stay up-to-date with the latest university application processes and scholarship opportunities.

Achieve and exceed monthly conversion targets aligned with business goals.

Maintain comprehensive case notes and track all leads and conversions via CRM tools.

Work collaboratively with internal teams to enhance student experience and optimize counselling effectiveness.

Share best practices with junior counsellors and contribute to team training efforts if required.

Requirements

1+ years of experience specifically in counselling students for Study Abroad

Strong knowledge of the Abroad Higher Education system, application timelines, and admission criteria across a broad range of institutions.

Proven track record of meeting or exceeding student conversion targets in a performance driven environment.

Comfortable managing a high volume of student engagements daily in a structured, efficient, and professional manner.

Excellent communication, interpersonal, and organizational skills.

Familiarity with CRM platforms and basic computer tools (MS Office, Google Workspace, etc.).

Ability to work independently and under pressure while maintaining a student-first approach.