Student Advisor

Job Title: Senior Student Adviser
Location: Kochi
Job Type: Full-Time
Experience Required: 1+ years in the Study Abroad / Education Consulting industry

About the Role:

We are seeking a highly experienced and dynamic Senior Student Adviser to join our growing team. The ideal candidate will be responsible for guiding students through the process of studying abroad, mentoring junior counsellors, and contributing to business growth through effective counselling and sales conversion.

Key Responsibilities:

• Provide expert counselling to students on study abroad options, admission processes, course selection, university selection, and visa guidance.
• Develop and maintain strong knowledge of destinations like the UK, Canada, Australia, Europe, and other key markets.
• Lead and mentor a team of student counsellors, ensuring they meet their targets and maintain high-quality counselling standards.
• Handle complex student queries and ensure high satisfaction and successful conversions.
• Assist in developing counselling processes and best practices within the team.
• Follow up on leads generated via various channels (WhatsApp, telecalls, email, walk-ins, CRM).
• Collaborate with marketing, documentation, and operations teams to ensure seamless application processing.
• Contribute to achieving monthly application, offer, and payment targets.
• Maintain accurate records of counselling sessions and student progress in CRM.
• Stay updated on latest visa rules, university policies, and market trends.

Key Requirements:

• Experience: Minimum 1 years of experience in study abroad counselling or education consulting.
• Strong knowledge of international education systems, especially UK, Germany, Ireland, Canada, and Europe.
• Proven track record of student conversions and meeting sales targets.
• Excellent communication, interpersonal, and persuasive skills.
• Ability to guide and mentor junior counsellors.
• Familiarity with CRM software and lead management practices.
• Flexibility to adapt to changing business needs and market dynamics.

Preferred Skills:

• Multilingual (Malayalam, English, Hindi/Tamil preferred).
• Leadership and team management capabilities.
• Strong problem-solving and decision-making skills.
• Good understanding of competitor offerings and market positioning.

Benefits:

• Competitive salary + incentives based on performance.
• Professional development and training opportunities.
• Dynamic and supportive work environment.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Work Location: In person