5420 Strategic Planning Jobs - Page 42

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com. About EssenceMediacom : A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Media Futures Group is part of WPP Media , the world s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Director Strategy & Partnerships to join us for one of the biggest global brands . In this role, you will drive the e nd - to -e nd strategic planning for all brands in the portfolio, including content partnerships, brand activations and consumer media journeys to deliver brand goals. Reporting of the role This role reports to Head - Strategy & Partnerships 3 best things about the job: 1. Application of business growth models, brand media mapping and marketing frameworks to design a custom marketing roadmap for brands that will deliver ambitious business growth short term and long term. 2. You will work with client specialist teams and external partners in conceptualizing, developing and bringing partnerships idea to life in the form of IPs/ Program , platforms and Partners. Interaction with senior decision makers, CMOs and CEOs at client end to present the EM perspective and become a trusted partner in their growth plans 3. W ork with regional & local cross-functional specialist teams on planning , activation , data and measurement to make sure it is addressing the strategic roadmap laid out for the business. you'll own strategic projec t approval & closure till execution handshake. Measures of success In three months, you would have: Be fully immersed in strategic brand challenges & campaigns , AI -led audience profiling, media understanding, cultural context & best campaigns in the competitive set nationally and globally Bringing superior understanding of audiences, category, competitive landscape, best practices and growth models to the client portfolio we handle. Eg : Rising rise of live experiences in GenZ impacting content consumption and hence reduced impact of digital investments. Distilling this understanding into implications on brand & campaign strategy & partnership s for upcoming campaigns, product launches and regional activations & reviews. In six months, you would have: Demonstrate strong understanding of brand challenges, consumers, cultural activation/partnership spaces and regional nuances 4 key client engagements with senior stakeholders delivering strategic roadmaps Collating audiences x brand learnings and creating strategic playbooks by brand Land 3 super-sized partnership projects on the large brands (IP/ Programs/ Platforms) along with buzz- worthy innovations on individual touchpoints and as standalone/ integrated campaigns Recommend and drive content partnerships as part of overall brand strategy. In 12 months, you would have: Interpret insights, learnings, data/tool outputs and drive brand strategic recommendations Interact with diverse specialist teams, engaging them to work on your brief, curate and enhance their ideas so that they are on brand goals . Mentor the team to proactively & reactively work on Strategy & partnership briefs within deadlines Communicate emerging opportunities and best in class work with client teams to keep them engaged and responsive Responsibilities of the role: Demonstrate strong understanding of brand challenges, consumers, cultural trends and regional nuances. Interpret data/tool outputs and drive storytelling to develop E2E briefs on brands. Interact with diverse specialist teams, engaging them to work on your brief, curate and enhance their ideas so that they are on brief. Mentor the team to proactively & reactively work on E2E briefs within deadlines. Communicate emerging opportunities and best in class work with client teams to keep them engaged and responsive. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Skills and Experience Ability to work under pressure S trong ability to dissect complex brand, market, competitive, and internal data to build brand strategy and achieve brand goals Expertise in tools like TGI, GWI and AOP & scenario planning Experience in Media & platforms Strong communication & presentation skills Presenting a compelling strategic narrative to diverse audiences: senior leadership, client teams, and external partners. Persuasion and negotiation to gain stakeholder buy-in Problem-Solving & Critical Thinking Minimum ~7 10 years of progressive leadership in strategy, planning, consulting, or media roles. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. #LI-Promoted

you'll be part of the business process support team, reporting directly to our BPS lead, working closely with various business teams and the Director of Strategic Planning Project Management, Operations. Your deliverables will be around validating the work done by different departments of BPS, you will also be responsible for updating the quality log, preparing the quality dashboard, and sharing the same with stakeholders. You will also be expected to point out process improvement and major factors responsible for impacting quality. WHAT you'll DO Timely validation of tickets with an eye for details Updating quality log Documenting findings, preparing reports, and making recommendations Creating SOP s Creating Quality Dashboard Updating various Quality reports. Communicate with various departments concerning process workflow and due dates. Should be able to prioritize work WHAT you'll BRING A detail-oriented person who can perform varied tasks with minimal errors. Proven experience in MIS reporting, data analysis, and advanced Excel-based reporting. Highly proficient in MS Excel, including data comparison, analysis, report automation, and dashboard creation (VBA knowledge will be a strong advantage) Ability to generate insightful and actionable reports for executive leadership on demand. Organized with excellent time management skills capable of handling multiple priorities, strong follow-up, and meeting tight deadlines. Strong decision-making and analytical abilities, with a continuous improvement mindset. Quick learner with adaptability to new tools and systems, applying them efficiently to enhance processes. Ability to identify process gaps and establish scalable, efficient solutions with minimal complexity. Excellent communication skills professional, clear, and concise written and verbal English. Comfortable working in a fast-paced, high-pressure environment. Strong work ethic and a collaborative team player. Willingness to work permanent night shifts (6 pm to 3 am) and overtime when required. Experience with multiple internet browsers and general proficiency in Microsoft Office. Demonstrated ability to build and maintain accountability-driven relationships with stakeholders while safeguarding business partnerships. WHERE you'll WORK REMOTE Work from Home Have workplace flexibility - you'll work exclusively from the comfort of your home with no commute! Remote employees are expected to be online and available during core business hours for their team. Company computer equipment is provided for business use. PLENTY OF BENEFITS TOO UA BRANDS offers a full range of benefits that address both your health and financial needs. Company-sponsored medical insurance for employees and family members Company-sponsored Life insurance for employee Company-sponsored Group Personal Accidental insurance for employee Company-sponsored Gratuity Benefit Continuous remote work Hardship Allowance: Paid over and above the employees monthly salary Extended Hardship Allowance: Paid over and above the employees monthly salary Paid Vacation / Earned Leave Maternity Leave, Compensatory Off Leave, Bereavement Leave, and Paternity Leave as per the applicable norms. Holiday Pay Referral Program - Get paid to work with Friends Regular Recognition, Social Activities, Monthly Events, and Birthday Celebrations Mandatory Fun

Media Futures Group is part of WPP Media , the worldlargest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Director Strategy & Partnerships to join us for one of the biggest global brands . In this role, you will drive the e nd - to -e nd strategic planning for all brands in the portfolio, including content partnerships, brand activations and consumer media journeys to deliver brand goals. Reporting of the role This role reports to Head - Strategy & Partnerships 3 best things about the job: 1. Application of business growth models, brand media mapping and marketing frameworks to design a custom marketing roadmap for brands that will deliver ambitious business growth short term and long term. 2. You will work with client specialist teams and external partners in conceptualizing, developing and bringing partnerships idea to life in the form of IPs/ Program , platforms and Partners.Interaction with senior decision makers, CMOs and CEOs at client end to present the EM perspective and become a trusted partner in their growth plans 3. W ork with regional & local cross-functional specialist teams on planning , activation , data and measurement to make sure it is addressing the strategic roadmap laid out for the business. Youll own strategic projec t approval & closure till execution handshake. Measures of success In three months, you would have: Be fully immersed in strategic brand challenges & campaigns , AI -led audience profiling, media understanding, cultural context & best campaigns in the competitive set nationally and globally Bringing superior understanding of audiences, category, competitive landscape, best practices and growth models to the client portfolio we handle. Eg : Rising rise of live experiences in GenZ impacting content consumption and hence reduced impact of digital investments. Distilling this understanding into implications on brand & campaign strategy & partnership s for upcoming campaigns, product launches and regional activations & reviews. In six months, you would have: Demonstrate strong understanding of brand challenges, consumers, cultural activation/partnership spaces and regional nuances 4 key client engagements with senior stakeholders delivering strategic roadmaps Collating audiences x brand learnings and creating strategic playbooks by brand Land 3 super-sized partnership projects on the large brands (IP/ Programs/ Platforms) along with buzz- worthy innovations on individual touchpoints and as standalone/ integrated campaigns Recommend and drive content partnerships as part of overall brand strategy. In 12 months, you would have: Interpret insights, learnings, data/tool outputs and drive brand strategic recommendations Interact with diverse specialist teams, engaging them to work on your brief, curate and enhance their ideas so that they are on brand goals . Mentor the team to proactively & reactively work on Strategy & partnership briefs within deadlines Communicate emerging opportunities and best in class work with client teams to keep them engaged and responsive Responsibilities of the role: Demonstrate strong understanding of brand challenges, consumers, cultural trends and regional nuances. Interpret data/tool outputs and drive storytelling to develop E2E briefs on brands. Interact with diverse specialist teams, engaging them to work on your brief, curate and enhance their ideas so that they are on brief. Mentor the team to proactively & reactively work on E2E briefs within deadlines. Communicate emerging opportunities and best in class work with client teams to keep them engaged and responsive. Skills and Experience At WPP Media, we believe in the power of our culture and our people. Itwhat elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Mediashared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Skills and Experience Ability to work under pressure S trong ability to dissect complex brand, market, competitive, and internal data to build brand strategy and achieve brand goals Expertise in tools like TGI, GWI and AOP & scenario planning Experience in Media & platforms Strong communication & presentation skills Presenting a compelling strategic narrative to diverse audiences: senior leadership, client teams, and external partners. Persuasion and negotiation to gain stakeholder buy-in Problem-Solving & Critical Thinking Minimum ~710 years of progressive leadership in strategy, planning, consulting, or media roles.

Job Description Overview We are seeking a Senior Account Manager to join our high-impact Digital Expansion sales team. This role is ideal for a dynamic, customer-focused professional who thrives in a fast-paced, target-driven environment and is passionate about driving value and revenue from existing customer accounts. As a key player in the team, you'll be responsible for developing long-term relationships with strategic customers, identifying new business opportunities within your portfolio, and maximizing customer lifetime value through upselling and cross-selling initiatives. Your ability to connect business needs with product solutions, especially in a digital transformation context, will be critical to success. we're looking for a self-starter with a growth mindset, solid SaaS sales experience, and the confidence to engage with stakeholders ranging from technical teams to the C-suite. Roles & Responsibilities Manage a portfolio of key customer accounts, ensuring high levels of customer satisfaction, engagement, and retention. Drive revenue growth by identifying expansion opportunities through upselling and cross-selling. Build and manage a healthy sales pipeline, providing accurate forecasting and reporting on key metrics. Act as a trusted advisor by understanding customer goals and aligning Freshworks solutions to deliver measurable impact. Lead and support account planning efforts, including the development of tailored strategies for high-value accounts. Collaborate cross-functionally with Product, Marketing, and Customer Success teams to solve customer challenges and enhance experience. Serve as a subject matter expert on digital transformation trends across Customer Experience (CX) and Employee Experience (EX). Mentor and support junior Account Managers, helping them navigate challenges and hit performance goals. Provide feedback and market intelligence to internal teams to shape product roadmaps and go-to-market strategies. Stay informed on industry trends, competitor moves, and customer expectations to proactively manage risks and opportunities. Qualifications 4 7 years of experience in SaaS account management, sales, or customer success. Proven track record of meeting or exceeding revenue targets by growing existing customer accounts. Experience working with mid-market or enterprise clients across digital, CX, or EX domains. Bachelor s degree in Business, Marketing, or a related field is preferred. Previous exposure to customer lifecycle management, strategic planning, and cross-functional collaboration. Demonstrated ability to mentor peers or junior team members. Skills Inventory Sales & Account Management Strategic selling and pipeline management Cross-sell and up-sell execution Consultative and value-based selling Customer Engagement Stakeholder mapping and CXO-level engagement Digital transformation awareness (CX/EX) Solution positioning and objection handling Communication & Leadership Strong presentation and storytelling abilities Excellent verbal and written communication Experience mentoring or guiding a team Tools & Technical Aptitude Comfortable using CRM systems (e.g., Salesforce, HubSpot) Familiarity with digital business models and SaaS technologies Analytical mindset with a data-driven approach to decision-making

Job Description This is a leadership role focused on building and scaling a high-performing Solution Engineering (SE) team. The manager will act as a strategic leader, a "player-coach," and a key cross-functional partner. 1. Team Leadership & Development: Team Management & Coaching: Lead, mentor, and develop a high-performing team of SMB Solution Engineers, acting as a "player-coach" by actively participating in complex deals and customer engagements. Performance & Growth: Set clear performance expectations, conduct regular performance evaluations, and provide constructive feedback to foster individual and team growth. Talent Acquisition: Manage the end-to-end hiring process for the team to meet organizational growth plans. 2. Go-to-Market (GTM) & Sales Strategy: Strategic Planning: Develop and execute a comprehensive Go-to-Market (GTM) strategy for the SMB Solution Engineering team, including territory planning and resource allocation. Sales Enablement: Design and implement scalable sales plays, including cross-sell/up-sell strategies and competitive playbooks, in collaboration with Product Marketing. Pipeline & Performance Analysis: Partner with Sales leadership to monitor pipeline health, analyze team performance metrics, and report on key indicators like win rates to drive business success. 3. Cross-Functional & Partner Collaboration: Product Evangelism: Act as the voice of the customer to the Product Management team, advocating for product enhancements and features based on market feedback. Partner Ecosystem Development: Collaborate with the alliances and channels team to drive the technical enablement of partners, contribute to joint solutioning, and support the growth of the partner ecosystem. Stakeholder Alignment: Maintain strong partnerships with leaders across Sales (SMB, Expansion) and Customer Success to ensure seamless collaboration and strategic alignment. Qualifications Required: Professional Experience: Proven experience in a pre-sales leadership or management role (e.g., SE Manager, Pre-Sales Lead) within a B2B software environment. Domain Expertise: Strong functional knowledge and hands-on experience in domains such as Customer Relationship Management (CRM), IT Service Management (ITSM), or Customer Service/Support platforms. Partner & Channel Experience: Demonstrable experience working with a partner ecosystem, including alliances and channels. Specific experience in partner technical enablement and joint GTM strategies is required. Location: Ability to work from the Chennai, India office. Skills Inventory This section outlines the specific leadership, technical, and interpersonal skills required to succeed in this role. 1. Leadership & Management Skills Servant Leadership: A "team-first" mentality with the ability to inspire, motivate, and lead by example rather than authority. Coaching & Mentoring: A natural coach dedicated to investing in the teams professional development and success. Performance Management: Skill in setting clear goals, providing actionable feedback, and managing team performance to foster a culture of excellence. Operational Excellence: Ability to build scalable and repeatable frameworks, programs, and processes for a dynamic technical sales team. 2. Technical & Strategic Skills Technical Acumen: A genuine passion for technology ("technologist at heart") with the ability to understand and articulate the technical aspects of a software product. Strategic Thinking: Ability to develop GTM plans, create competitive strategies, and provide high-level insights into business performance. Value-Based Selling: Expertise in solution-selling methodologies, focusing on demonstrating business value, telling compelling customer stories, and "painting a vision" for the prospect. Product Advocacy: Skill in gathering customer feedback and effectively evangelizing product requirements to internal product teams. 3. Interpersonal & Communication Skills Collaboration: Proven ability to work effectively with cross-functional leaders in Sales, Customer Success, Product Management, and Marketing. Communication: Exceptional communication skills, with the ability to articulate strategy, vision, and technical concepts to diverse audiences. Transparency & Trust: An open and transparent working style that builds trust within the team and across the organization. Hands-on Approach: Willingness to "roll up your sleeves" and work side-by-side with team members on critical deals and challenges.

Support the Demand & Supply team in the management of data, reporting, and digital workflows to promote efficiency and operational excellence. Key accountability: Contribute to the development and maintenance of tools and reports to automate workflows and measure performance for key activities of the Demand and Supply team Develop standard reports by leveraging data stored in several tools and based on specifications Defined by Demand & Supply Leadership Team Generate regular KPI reports based on requirements and timelines defined by the DSLT Contribute to the development of automated workflows for information sharing, task Management, document management, and execution tracking between D&S Leaders and Material and Documentation Flow Management Tea m Experience : At least 2-3 years of work experience in Database Management and Power BI report development. Experience in Data Integration and report development to support performance measurement. Experience in Supply Chain Management with a focus on process improvement is a strong plus Good communication skills, Ability to work in a Global Team environment Knowledge on Process Mapping and Continuous Improvement, Curiosity to learn Ability to organize and prioritize tasks and work independently, Advanced hands-on working knowledge of MS365 suite of tools Hands on experience. Power BI Development (Advanced user), Hands on experience in Power Apps and Power Automate Development (Advanced user). Hands on Knowledge of SQL, DAX, Power Query and other database programming, Working Knowledge of Java is a plus Excellent oral and written communication skills, Proficiency in written and spoken English Education: Bachelor of Science (BS) degree, Languages: English

Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities. Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges. Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements. Deliver incremental counter share for all assigned clients by strategic planning to dominate market share. Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS. Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly.. Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships. Desired Candidate: Graduate with excellent communication skills. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life. Analytical, good Excel skills. Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a we'll-planned approach. Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns. Creativity & Initiative: Demonstrate creativity & originality in their work and have the personal drive and initiative to bring about change and help drive the business forward. Being the face of Swiggy in the market and standing up for the values we believe in. Key Skills Required: P&L Understanding Market Research and Intelligence Customer Lifetime Value Business Development Data Logic Data Interpretation Data Visualization MS Excel Data Analysis Result Orientation Managing Relationships Conflict Management Problem-Solving

We are looking for a passionate, talented, and adaptable strategic thought leader to craft and deliver program initiatives across acquisition that enable our customers to apply for American Express products with the least amount of effort, wherever and however they choose to apply across any market. This role will lead oversight and delivery of a strategic acquisition modernization roadmap focused on migrating international markets to a modern acquisition ecosystem. This role will partner closely with stakeholders in Lines of Business, Technology and Control Management to drive the new product approval strategic roadmap for external integrations and market migrations to drive process efficiency and compliance outcomes. Responsibilities Establish the product s goals and review success metrics to achieve commercial success Identify opportunities and drive product strategy, roadmap, and features Brainstorm and collaborate effectively with cross-functional stakeholders to continuously define feature priority Drive process improvements to drive operational efficiency and effectiveness, accelerating value delivery to the Enterprise and our customers Oversee the product life cycle from strategic planning to tactical execution Lead the product and platform functional design, research based on an intimate knowledge of the customer and technology Enable analytics-driven decision making to evolve products and usage Evangelize the platform as a product both internally and externally and shepherd products through the development process, advocating to achieve the best outcomes Drive health of platform goals in close partnership with Technology counterparts including but not limited to data governance, platform availability, skill assessment, and platform security and compliance Lead a team of 5+ colleagues. Responsible for driving colleague engagement and career development while demonstrating inclusive leadership Qualifications 8+ years of experience with end-user facing product development and management expertise, specifically from conception to delivery Expertise with digital user experience and design experience in a global environment Experience building and leading diverse, geographically dispersed, high-performing teams, including as a leader of leaders Proven ability to see the big picture while driving digital transformations, leading the adoption of new ways of working, Strategic, innovative thinker with a track record of problem solving, driving results, and constructively challenging the status quo within a highly matrixed environment Track record of flexibility, resilience, and a strong can-do attitude We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Job description Department - Customer Engagement Novo Nordisk India Pvt. Ltd. Do you have passion about transforming data into actionable insights Do you excel at strategic thinking and have a knack for business intelligence If you're ready to take on a role where you can drive impactful decisions and shape the future of healthcare, we'd love to hear from you. Read and apply today for a life changing career! The position As a Manager - Strategy & BI (Business Intelligence), you will play a critical role in ensuring the smooth functioning as the department thrives in a collaborative and dynamic atmosphere, where innovation and teamwork are highly valued. Your key responsibilities will include: Ability to convert mid-to-long-term market opportunities into company vision/ambition. Translating ambition into the mid-term strategic outlook for the company. Develop key focus areas and strategic document in-line with company ambition. Implementing the key focus area into the market in close association with product management team. Owning the focus area and monitoring key performance indicators (KPIs) and tracking progress against strategic objectives. Analyze market conditions, industry trends, and internal data to identify strategic opportunities and risks continuously and align strategic opportunities into the mid-term plan. Design and maintain Business Intelligence tools, dashboards, and reports. Gather, interpret, and visualize data to support strategic initiatives. Conduct competitive analysis and benchmarking to inform decision-making. Collaborate with cross-functional teams to define data requirements and improve reporting systems. Support executive leadership with strategic planning, Pricing and forecasting. Good track record in stakeholder management and working closely with other functions. Qualifications To be successful in this role, you should have the following qualifications: Bachelor's or master's degree in business administration, Data Analytics, Economics, or related fields. 8 to 10 years of experience in pharma consulting or a related domain. Proven experience in strategic planning, business analytics, or BI functions with a consulting background. Strong analytical and problem-solving skills. Excellent communication skills to convey insights to non-technical stakeholders. Knowledge of healthcare regulations, compliance standards, and industry best practices. Proficiency with healthcare IT systems, data analysis tools, and project management. About the department The Strategy & Business Intelligence department at Novo Nordisk is at the forefront of driving data-driven decision-making. Based in Bangalore, our team is responsible for analyzing market conditions, industry trends, and internal data to identify strategic opportunities and risks. We design and maintain cutting-edge Business Intelligence tools, dashboards, and reports, enabling our organization to stay ahead of the curve. Our department thrives in a collaborative and dynamic atmosphere, where innovation and teamwork are highly valued. With a strong focus on strategic planning and forecasting, we work closely with cross-functional teams to deliver impactful insights that shape the future of Novo Nordisk. Working at Novo Nordisk Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect and a willingness to go beyond what we know delivers extraordinary results. Contact To submit your application, please upload your CV and motivational letter online (click on Apply and follow the instructions). Internal candidates are kindly requested to inform their line Managers before applying. Deadline 1st Aug 2025 Disclaimer It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.

Job summary Associate Director - Real Estate Strategy & Transactions Real Estate Strategy & Transactions Lead (India & APAC) Responsibilities Act as CRE Real Estate Strategy & Transactions focal for India and APAC Ensure all RE Transaction related actions like new lease acquisition Mid-Cycle Escalation Lease expiry/renewal Site Exits & Associate lease actions etc.. are followed up and completed timely. Establish prelim. RE market options & define executable RE scenarios for new RE space acquisitions Drive RFP in coordination with Procurement. Update / Revalidate statement of requirements basis market options. Drive Technical & Legal Due diligence of properties in coordination with other cross functions (IT HSE/EHS Security CWS Legal) Organise & Drive RE Transaction governance. Prepare RE strategy and drive stakeholders alignment basis the final shortlisted options. Prepare Business Case & work with FPNA for approval. Lead Negotiation & align relevant stakeholders for readiness to execute agreement. Execute agreement & tie-out with business leadership. Ensure smooth site handoff to relevant CWS team for moving into next relevant project phase. Prepare & Maintain RE Portfolio tracker for both India & Philippines up to date. Support CRE regional leader with annual budget planning exercise. Execution registration archival of lease related documents. Lease negotiation/discussion for operational portions of the leases. SD recovery after exit resolving issues related to lease payments. Data source of leases for FP&A Lease Accounting AP Internal CWS team. O&M Budget forecasting. Prepare short term and long term real estate strategy city strategy in coordination with CREWS team. Provide rental benchmarking for city level facilities.

Summary:- We are seeking a dynamic and experienced professional to lead our Sports Management Department. As the Head of Department (HoD), you will be responsible for academic leadership, curriculum development, strategic planning, and overseeing all operational aspects of our sports management programs. The ideal candidate should have deep expertise in the sports industry and a passion for sports education, events, analytics, and innovation. Candidate should have MBA in sports Management with 6 to 10 years of experience. Job Responsibilities:- Academic Leadership: Design, develop, and periodically update the curriculum for UG/PG Sports Management programs Ensure academic quality, alignment with industry standards, and innovative delivery methods Supervise faculty members and guest lecturers Industry Engagement: Build and maintain strong networks with sports leagues, federations, teams, event organizers, and industry partners Facilitate internships, live projects, and placement opportunities for students Program Operations & Strategy: Manage day-to-day operations of the department, including admissions, classes, events, and student mentorship Plan academic calendars, events, workshops, and exposure visits Lead new initiatives and partnerships in sports management education Marketing & Outreach: Collaborate with the marketing team to promote programs through seminars, webinars, and social media Represent the department in conferences, career fairs, and industry forums Research & Development: Encourage faculty and student research in areas like sports analytics, performance management, and event economics Stay updated on trends in the global sports industry and integrate them into learning modules Requirements:- Masters degree or higher in Sports Management, Business Administration, or related field Minimum 6-10 years of experience in sports industry, education, or sports event management Strong knowledge of league operations, sports analytics, marketing, and sponsorships Excellent leadership, communication, and organizational skills Proven track record in managing academic or corporate sports programs Preferred:- Prior experience working with sports universities, educational institutions, or professional sports organizations Strong industry network across India and globally Passion for mentoring the next generation of sports professionals

Responsible for developing, leading & scaling the HORECA segment, with complete ownership of revenue generation, sales planning, cost control, Profitability, leadership, customer relationship management, and overall development of the HORECA segment.

Job Title: Cataract Business Department Head Key Responsibilities: Strategic Planning and Leadership : Develop and execute the business strategy for the cataract department, aligning it with the broader objectives of the healthcare facility. Set clear revenue and growth targets for the department, ensuring the business achieves profitability while maintaining high standards of patient care. Identify and capitalize on opportunities to expand service offerings, including advanced cataract treatments or new technology, to increase market share. Revenue Generation : Optimize Existing Revenue Streams : Analyze current revenue streams such as patient payments, insurance reimbursements, and service contracts, and implement strategies to maximize their potential. New Business Opportunities : Explore and develop new revenue channels, including partnerships with optometrists, corporate health programs, and third-party organizations. Build referral networks to increase the number of patients referred for cataract surgery. Pricing Strategy : Develop and implement competitive pricing strategies that reflect the value of services provided while maximizing profitability. Service Expansion : Introduce value-added services or premium cataract treatment packages (e.g., advanced intraocular lenses, laser-assisted cataract surgery) to drive additional revenue. Revenue Cycle Management : Oversee efficient billing processes to reduce billing errors, accelerate reimbursement cycles, and ensure accurate and timely collection of payments. Financial Management : Prepare, monitor, and manage the departments budget with a clear focus on revenue targets, cost management, and profitability. Conduct financial analysis, identifying areas for revenue improvement and cost reduction, and implement strategies to optimize operational efficiency. Monitor revenue trends, identifying potential risks and proactively taking steps to mitigate financial challenges. Operational Oversight : Ensure efficient operations within the cataract department to drive higher patient throughput and optimize utilization of resources. Implement systems for reducing operational costs while improving service quality, which directly contributes to higher revenue generation. Oversee procurement and inventory management, optimizing supply chain efficiency to minimize waste and control costs, which positively impacts margins. Marketing and Patient Acquisition : Develop and execute marketing strategies that enhance the department's visibility, attract new patients, and ultimately generate more revenue. Create and manage targeted marketing campaigns (digital marketing, social media, community outreach) to increase awareness and drive patient appointments. Build relationships with referral sources, including local optometrists, general practitioners, and other specialists, to ensure a steady flow of cataract surgery patients. Monitor the effectiveness of marketing efforts and adjust strategies to maximize patient acquisition and retention. Team Leadership and Staff Development : Lead the business side of the cataract department, managing non-clinical staff, administrative personnel, and business development teams. Train and motivate staff to work efficiently, delivering excellent customer service and improving patient conversion rates. Foster a results-driven environment focused on increasing department performance and contributing to the facilitys overall growth. Compliance and Quality Assurance : Ensure adherence to all regulatory requirements and industry standards, while maintaining profitability and efficiency. Implement quality assurance programs that drive patient satisfaction and result in positive word-of-mouth referrals, which can contribute to sustained revenue growth. Data Analysis and Reporting : Use data analytics to assess the departments financial performance, patient trends, and operational efficiency, identifying areas to enhance revenue generation. Prepare regular reports for hospital leadership on financial performance, revenue growth, and key performance indicators (KPIs). Utilize market data and patient demographics to anticipate demand and plan future service offerings accordingly. Technology and Innovation : Stay informed about the latest advancements in cataract treatments and surgical technology, ensuring that the department remains competitive and able to charge a premium for cutting-edge services. Explore the integration of new technologies or digital solutions (e.g., telemedicine consultations, patient management systems) to improve operational efficiency and revenue generation. Qualifications: Bachelor's degree in Business Administration, Healthcare Management, or related field (Master's degree preferred). Proven experience in business management, particularly in a healthcare setting, ophthalmology, or related medical fields. Strong knowledge of healthcare financial management, including billing, reimbursement processes, and revenue cycle management. Experience in developing and executing revenue-generating strategies, with a strong focus on market expansion and business growth. Familiarity with regulatory requirements in healthcare, especially within ophthalmology. Experience in marketing, business development, and patient acquisition. Skills: Strategic thinking and business development. Strong leadership skills with the ability to manage both clinical and non-clinical staff. In-depth knowledge of financial management, including budget creation, cost optimization, and revenue enhancement. Data-driven decision-making, using analytics tools to optimize revenue generation and business performance. Excellent communication and interpersonal skills for negotiation, team management, and relationship-building with external stakeholders. Work Environment: Full-time role, typically in a hospital, outpatient surgery center, or specialized eye care centre. Occasional travel may be required for business development, marketing activities, or external partnerships. Interested can share your CV to karthikeyan.p@dragarwal.com or watsapp @ 9176123486

Establish relationships with key decision-makers & influencers in B2B travel agency Conduct market research & analysis to identify new business Organize and participate in trade shows to enhance brand visibility Call or WhatsApp @Nikita- 7205318188 Required Candidate profile Min6 yrs of exp in sales marketing or BD roles +hospitality industry, B2B sales, International hotel chain(mandatory) Achieving sales targets & building strong relationships with B2B

SUMMARY Job Title - AVP/VP HR Key Responsibilities: Overseeing Recruitment and Selection processes Developing Learning and Development initiatives Implementing Talent Management strategies Managing the HR department effectively Crafting and executing the HR strategy Positioning Compensation and Benefits effectively Handling Employee Relations Requirements Demonstrated expertise in HR management Exceptional leadership and communication abilities Profound understanding of HR functions and best practices Capability to devise and execute HR strategies Familiarity with relevant employment laws and regulations

The Project Head will lead and coordinate a team of project managers, ensuring the successful execution of solar power projects across India. Exceptional leadership skills and a proven track record in projects department in Solar EPC's is required. Required Candidate profile Experience in Solar EPC Leadership and Team Management Project Planning and Execution Client Relationship Management Strategic Planning and Innovation Quality Assurance and Performance Improvement Perks and benefits Flexible Schedule Health Insurance Provident Fund

Date 16 Jul 2025 Location: Bangalore, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Train Control Engineer in Bangalore were looking for Your future role Take on a new challenge and apply your engineering and project management expertise in a new cutting-edge field. Youll work alongside innovative, dedicated, and resilient teammates. You'll lead the TC&IS development, ensuring all engineering outputs are delivered with precision and quality. Day-to-day, youll work closely with teams across the business (System Engineering, Manufacturing, Commissioning), manage design planning and Design/Verification reviews, and much more. Youll specifically take care of validating the TC&IS Development Plan, managing the quality across various domains of your project, and ensuring the standardization and maximization of carry over with previous projects. Additionally, you will support industrial and manufacturing areas during the First Train Assembly and assist the Commissioning and Validation area during First Train tests. Well look to you for: Validating the TC&IS Development, Configuration, Validation and Management Plan application. Achieving the specified software quality requirements detailed in System Engineering and TCMS Software Quality Plan. Ensuring quality across all domains of your project (Schematic, Apparatus, Software). Managing the design planning and the achievement of the Design/Verification reviews in all steps of the Design For Quality cycle. Delivering all TC & IS Engineering outputs in compliance with the Engineering Quality Cost Delay commitments. Managing interfaces and ensuring follow-up of sub-systems. All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Electrical Engineering, Computer Science, or a related field with 12- 15 years of experience. Experience or understanding of Train Control and Information Systems. Knowledge of software quality assurance and system engineering principles. Familiarity with electrical schematics and product definitions. A PMP or equivalent certification. Proficiency in project management and team leadership. Excellent problem-solving and analytical skills. Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards roles of increased responsibility and leadership Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone

Date 8 Jul 2025 Location: Bangalore, KA, IN Company Alstom Req ID:488167 In this role as Project Manager, you will oversee the planning, execution, and completion of high-priority projects. You will work closely with internal and external stakeholders, manage project teams, and ensure all objectives are met within scope, time, and budget constraints. Responsibilities: Project Planning and Management: Effectively and efficiently Manage 1-2 projects including timelines, budgets, resources, and milestones. Develop comprehensive project plans. Ensure all activities align with project strategy and goals. Coordinate efforts across various teams to maintain progress and quality. Continuous monitoring and adjustments to mitigate risks /issues/challenges. Team Leadership and Coordination: Lead and coordinate project teams . Foster a collaborative and communicative environment. Drive efficiency within teams. Stakeholder Engagement: Engage with project stakeholders to provide updates and gather feedback. Incorporate the feedback to improve further Work with partner teams and internal support functions team Identify and mitigate significant risks & challenges. Ensure all deliverables meet rigorous quality standards. Budget and Resource Management: Develop project plans that identify resource and budgetary needs. Host project meetings with team and managers. including inteanl and external teams Provide feedback, project updates. Manage deadlines and driveteams to ensure timeliness. Coordinate with vendors and suppliers as needed. Reporting and communication: Provide visibility of the projects to stakeholders by making accurate weekly . monthly reporting. Conduct weekly and monthly steerco meetings drive end to end regular communications , highlighting progres, risks, issues anfd mitigation plan Skills: Strategic planning and execution. Risk management. Effective communication with stakeholders. Budget and resource management. TECHNICAL COMPETENCIES & EXPERIENCE 8+ years of overall IT experience. Around 3+ years of experience in managing projects Technical Skills: Knowledge and Hands on exp in ServiceNow,Power Apps, RPA solutions,Java, Apache, PL/SQL, TOMCAT, ETL tools, Reporting, Partner ecosystem management - Manage partner teams for project activities, compliance with Quality & Service Agreements Very good communication skills. Knowlede & experience of project management methodologies like PMP Experience with other multinational companies and working in other geographies preferred. Location for the roleTravelIf yes, how much (%)- Bangalore. Travel very less . You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Date 18 Jul 2025 Location: Coimbatore, TN, IN Company Alstom Req ID:484414 Could you be the full-time Manufacturing Engineering Lead in Coimbatore, TN were looking for All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Mechanical, Electrical, or Industrial Engineering Minimum 10 years of industrial experience in Work Instruction, routing & component allocation, make & buy decision, rework management, value stream mapping, BOM management in the auto or railway industry A Lean Six Sigma Green Belt certification (preferred) Experience in Lean Manufacturing and Six Sigma tools Analytical and decision-making skills Strong process orientation and strategic planning capabilities Ability to influence, lead change, and work collaboratively as a team player Proficiency in English and familiarity with IT tools such as Microsoft Excel and PowerPoint Your future role Take on a new challenge and apply your manufacturing and process improvement expertise in a cutting-edge field. Youll work alongside collaborative, innovative, and results-driven teammates. You'll play a pivotal role in designing and proposing the best manufacturing processes from upstream to downstream, ensuring a smooth flow of activities to help manufacturing meet daily objectives. Day-to-day, youll work closely with teams across the business (Manufacturing, Industrialisation, Quality, Sourcing, and Supply Chain), manage capacity and equipment requirements, and drive continuous improvement initiatives, among other responsibilities. Youll specifically take care of deploying industrial strategies to mitigate bottlenecks and piloting industrialization in close collaboration with the Technology Transfer team, but also support line balancing, workforce efficiency, and lean deployment. ReportingME Lead > ME Manager > Site PME Head Well look to you for: Managing bottlenecks and critical equipment capacity Driving PFMEA (Process Failure Mode and Effects Analysis) Overseeing capacity management for Cable Cutting, Looms, and Cabinets aligned with S&OP Defining CAPEX/OPEX requirements, supplier discussions, delivery, and handover Leading industrial strategies to meet QCD (Quality, Cost, Delivery) commitments Supporting technology transfer with line design, jigs and fixture requirements, capacity planning, and ergonomics Identifying risks, maximizing savings, and ensuring process improvements Deploying APSYS (Alstom Production System) to achieve level 3 maturity Ensuring the quality of technical know-how transfer, including training and validation of manufacturing processes Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our inclusive and flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership or specialized roles in manufacturing engineering Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone. Job Type:Experienced

Date 10 Jul 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Program Cybersecurity Manager in [Bangalore] were looking for Your future role Take on a new challenge and apply your comprehensive cybersecurity expertise in a new cutting-edge field. Youll work alongside dedicated, innovative, and forward-thinking teammates. You'll lead the charge in safeguarding our products and solutions, ensuring they meet the highest cybersecurity standards. Day-to-day, youll work closely with teams across the business (Engineering, Product Development, Legal), strategize cybersecurity approaches, and much more. Youll specifically take care of developing the Cybersecurity Management Plan, conducting Threat Modelling, and defining Cybersecurity Architecture and Requirements. Additionally, you will manage the evaluation of our Programs cybersecurity level and provide pivotal support during cybersecurity audits. Well look to you for: Analysis of security needs and formulation of security objectives and strategies Planning and integration of security activities within the development lifecycle Expert guidance to teams on implementing cybersecurity features Management of cybersecurity deliverables including quality, cost, and timeliness Handling of vulnerabilities, cybersecurity issues, and action plans Effective communication and reporting on cybersecurity status within the Program All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Engineering or a related field Experience or understanding of information technology and security Knowledge of product security areas such as cryptography, network protection, and identity management Familiarity with cybersecurity standards like ISO 2700X, IEC 62443, NIST A cybersecurity certification such as GICSP, CISSP, GSEC, or CISM is desirable Proven ability to manage quality, cost, and delivery of cybersecurity initiatives Strong interdisciplinary collaboration skills Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with cutting-edge security standards for rail signalling Collaborate with cross-functional teams and supportive colleagues Contribute to projects that redefine industry standards Utilise our dynamic and innovative working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning programs Progress towards senior cybersecurity roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Skill required: Offering Development - Sales Enablement Designation: Offering Dev Associate Director Qualifications: Any Graduation Years of Experience: 18 to 28 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Develop solutions for key offerings. Support sales and delivery of core offerings and practices. Manage content used to develop, enable, and deliver offerings.Offering Development NAEquip sales teams with the right content, training, and data to drive sales activity.Offering Development What are we looking for Offering DevelopmentOffering Development Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Chat - Service Desk Non-Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Responsible for assisting agents in providing exceptional customer service by resolving customer concerns, issues, requests, and queries according to the scope of work and service level requirements. Comfortable with handing the end to end customer journey, including having multiple skills to handle various types of customer queries, intents, and complexities Maintaining positive customer relationships and ensuring proper documentation, high quality and compliance, notification, escalation, tracking, and follow-up of all incidents focusing on customer contact Sharing expertise with agents via huddles, mentorship, feedback, coaching, process knowledge tests/assessments, calibrations, and floorwalking guidance to improve performance and processes. Handle and investigate customer complaints/escalations, identify and raise process gaps and improvements.Assist agents with customer request/problem identification, resolution, and escalations. Provides and follows defined procedures to accurately resolve issues/concerns. Performs incident notification and escalation to ensure problems/requests/issues are communicated effectively and receive proper management attention. Acquires and shares information expertise, direction, and goals required for the team to be successful via huddles, mentorship, feedback, coaching, process knowledge tests/assessments, calibrations, and floorwalking guidance to improve performance, customer interactions, and processes. Act as the primary knowledge resource for a product/service and use this knowledge to raise process and/or procedure improvement opportunities to supervisor/team lead. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Supply Chain - Supply Chain Execution Designation: Business Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Handle multiple tasks and stake holders to complete activities Good knowledge and experience in supply chain management Team handling and work queue management (Ticket assignment) Coordinate with suppliers and stake holders team on need basis Project coordination and preparation of training documentation Idea generation and Process improvement activities Rewards and Recognition for the eligible team members You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.The flow of tasks involved in the supply chain, such as order fulfilment, procurement, warehousing and transporting. What are we looking for Results orientationProblem-solving skillsWritten and verbal communicationStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsIn this role you are required to triage the incoming requests and assignment of tasks. Shift management, conducting daily huddle and tracking the progress of requests People management, Skill assessment and Training/ Coaching the team to meet the Clients expectation. Preparing change order Status, Quality, Volume, report on weekly basis and share to stakeholders. Lead across functional project initiatives, automation, enhancements, manufacturing BOM, documentation. Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: NA - Project Management Office (PMO) Mobilization & Run Designation: Mobilization Associate Director Qualifications: Any Graduation Years of Experience: 18 to 28 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Mobilization vertical and help us contribute for large, complex programs across multiple work streams, which may include transition of work to other geographies, and be accountable for the success, effectiveness, on-time delivery, and business outcomes of the programme You will define and implement processes, organization and operating infrastructures required to set up and begin operations of a new outsourcing engagement or assist in the transition of services from one operating entity to another.Establish & operate PMO processes in an Accenture engagement context. Apply traditional or Agile / Scaled Agile practices to support the underlying program, project or portfolio. What are we looking for NANA Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

We are seeking a dynamic and experienced Senior Manager for our GN Transformation team. This role is pivotal in guiding our Leadership through the organizational transformation, ensuring alignment with business goals and delivering measurable value. As a Senior Manager in GN Transformation team, you will lead and manage projects focused on designing and implementing strategic initiatives for Global Network. You will work closely with senior leadership to define their transformation vision, align it with business objectives, and oversee the end-to-end implementation of solutions. This role requires a blend of strategic thinking, hands-on process implementation experience, and strong leadership skills to drive successful outcomes. Skills - Strategic thinking, Strong Analytical skills, Exceptional PowerPoint and Excel and email communication skills are a must. Key Responsibilities Strategic Planning:Collaborate with executive leadership to shape and S&C GNs long-term growth and transformation agenda. Initiative Ownership:Lead high-priority strategic projects end-to-endfrom problem definition and analysis to implementation and performance tracking. Business Case Development:Evaluate new growth opportunities by conducting market analysis, financial modeling, and risk assessment. Change Management:Support the rollout of new processes, tools, or organizational changes to ensure adoption and sustained impact. Executive Communication:Create clear and compelling presentations and updates for senior leaders and key stakeholders. Cross-Functional Collaboration:Its an individual contributor role but has very strong dependency to work across teams in HR, Operations, and Finance to align on goals and execute transformation initiatives. Qualification Job Qualifications 12-15 years of experience in management consulting, growth strategy, operations, or a similar strategic function. Proven ability to lead complex, cross-functional projects independently. Strong analytical skills, with experience in data-driven decision-making. (Exceptional command over excel and power point) Exceptional communication and storytelling skills, with the ability to influence at all levels. Experience working directly with senior executives and cross-functional teams. Comfortable with ambiguity, fast-paced environments, and managing multiple priorities. Preferably an MBA or equivalent.