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12.0 - 16.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Career Category Quality Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Position Summary Senior Manager Quality Assurance, Disposition The AIN QA Disposition Team Senior Manager will play a critical role in advancing Quality Assurance initiatives across the Amgen Network, with a particular focus on leading and directing a team of quality professionals responsible for the support of disposition supporting tasks. The senior manager will use strategic planning and prioritization to support the collective requirements of the Quality organization alongside the individual needs and timelines of the sites. The individual will be required to work from our office located in Hyderabad India (Amgen India-AIN). The candidate will also lead the remote support from AIN to Amgen sites across multiple time zones globally. This candidate will primarily work during regular working hours (9 am 6 PM local time) to enable the business in delivering Amgen s mission to serve patients and may lead a shift-based team that provides coverage in support of the Amgen network across multiple time zones. The candidate may need to work outside of his/her routine workday to support business needs and will be responsible for determining the same for their staff. As Senior Manager in the Quality Assurance organization, you re in a leadership position with responsibilities to supervise and mentor staff. As a leader, you will focus your efforts on the following functions in support of global Quality Assurance operations: Focus Areas This role provides operational support, technical leadership, and cross-functional collaboration to ensure compliance, continuous improvement, and data-driven decision making in support of the Quality Management System (QMS). Oversight of the AIN-based Quality Disposition Support team Collaboration with the global quality leaders and business process owner(s) to resolve issues encountered by the team Management of request prioritization in alignment with QA network needs Support staff training, career development and performance management of team across all three shifts Responsible for ensuring compliance with safety guidelines, cGMPs and other applicable regulatory requirements Champion process improvements to increase efficiency and productivity Assign workload appropriately and strategically based on required interactions with sites in the Amgen network across multiple time zones The following are some examples of tasks for the position Leadership of team responsible for execution of product expiration extension. Leading the team responsible to fulfill disposition related data requests made by Amgen partners Leadership of team responsible for Certificate of Authenticity generation Leadership of team responsible for providing dispositions systems-based training to new Quality staff across the Amgen network Leadership of team responsible for execution of product complaint related investigative tasks Leadership of team responsible for facilitation of global disposition network meeting and maintenance of network disposition metrics Coordination of AIN disposition support team to support Annual Product Review (APR) disposition support, data verification, and review/approval. Coordination of AIN disposition support team to support Amgen network audit and inspection data requests. Preferred Qualifications -Strong project management skills and experience supervising professionals in a Quality organization working with cross functional and global stakeholders across multiple time zones -Working knowledge of cGMP regulations -Experience in the execution of product and/or raw material disposition release processes. -Excellent written and verbal communication skills, ability to work in a team environment and build relationships with partners -Track record of building and maintaining a high performing team -Experience with various Quality Systems and applications -Strong leadership and negotiation skills with a demonstrated ability to influence others -Demonstrated innovative thinking and ability to transform work organizations -Demonstrated ability to navigate through ambiguity and provide structured problem solving -Demonstrated ability to deliver right the first time on schedule in accordance with established Service Level Agreements -Demonstrated skills in staff motivation, coaching/mentoring and professional development Basic Qualifications and Experience: Master s degree with 12-16 years of Pharma and Biotech commercial or clinical manufacturing Quality experience. .
Posted 6 days ago
12.0 - 14.0 years
40 - 45 Lacs
Gurugram
Work from Office
Technical Leadership: Lead the design, development, and deployment of machine learning and AI models in real-world environments. Drive innovation using supervised, unsupervised, and deep learning algorithms to solve business problems. Provide technical direction and hands-on support for Python-based ML development , model evaluation, and data pipelines. Team & Project Management: Manage a team of data scientists, analysts, and ML engineers mentoring, guiding, and reviewing project progress. Define project scope, timelines, and deliverables aligned with business objectives. Ensure projects are delivered on time, within scope, and with high quality using Agile/Scrum methodologies. Business Collaboration: Act as the primary point of contact between data science teams and business/product stakeholders. Translate business challenges into analytical problems and actionable insights. Present insights and technical concepts to executive leadership in a clear, strategic manner. Strategic Planning: Develop the data science roadmap in alignment with broader organizational goals. Identify opportunities for AI/ML adoption , automation, and optimization across business processes. Evaluate new tools, platforms, and partnerships that can enhance the data science capability. EXPERIENCE 12-14 Years SKILLS Primary Skill: Data Science Sub Skill(s): Data Science Additional Skill(s): Python, Data Modeling, AI/ML Project Management, Data Science
Posted 6 days ago
3.0 - 5.0 years
4 - 8 Lacs
Kochi
Work from Office
for this role If you have a passion for creating innovative solutions and a proven track record, we encourage you to apply and become a key player some of Similar positions Many of our clients admit previously avoiding discussions around digital assets because they didn t have an adequate solution planning experience Minimum 3 5 years of relevant experience in IoT startups or small agile teams. Exposure to IoT-specific cloud architectures or solutions in industries like agritech, med-tech, or smart home. Minimum 3 5 years of experience in managing IoT or embedded systems projects. Dont Apply if you have no IoT experience. Fresher with understanding of marketing or digital communication.
Posted 6 days ago
6.0 - 11.0 years
30 - 35 Lacs
Bengaluru
Work from Office
For more than 140 years, Eli Lilly and Company has been dedicated to the discovery and development of medicines to address the health care needs of people around the world. In response to the evolving digital landscape and the increasing complexity of global healthcare markets, Lilly established the Lilly Capability Center India (LCCI) as a strategic investment in innovation, scalability, and operational excellence. LCCI plays a pivotal role in enabling Lilly s global commercial strategy through its Commercialization Capabilities organization, which supports the end-to-end commercialization lifecycle across five core focus areas: Business Intelligence & Analytics (BI&A), Global Operations Sales Organization (GOSO), Global Content Hub (GCH), Digital Enablement, and Commercial Learning Services (CLS). To further strengthen its partnership with global markets, LCCI is seeking a seasoned leader to serve as Senior Director of Affiliate Engagement and Integration. This role will serve as the strategic interface between LCCI and Lilly s International Business Unit (IBU) affiliates and hubs where affiliates refer to standalone country operations and hubs represent centrally managed clusters of countries. The leader will ensure alignment, integration, and value creation across these markets. While the primary focus will be on IBU engagement, the role may also support U.S. affiliate collaboration where strategic alignment or capability integration is required. With a strong emphasis on stakeholder engagement, capability maturity, and cross-functional collaboration, this position will play a critical role in shaping how LCCI supports affiliate and hub commercialization priorities globally. The role will also be responsible for shaping an effective operating model between LCCI and global teams based in the U.S., particularly where overlapping or complementary capabilities exist. This includes ensuring strategic alignment on affiliate and platform priorities while preserving executional agility and minimizing unnecessary dependencies or approval bottlenecks. Primary Responsibilities: Own and evolve the IBU Integrated Services Framework, ensuring it reflects the needs of affiliates and hubs while aligning with LCCI s evolving capabilities. Drive strategic discussions with affiliate and hub leadership (e.g., CMOs, BU Heads, GMs) to understand key business challenges and define roadmaps for LCCI support. Assess and track capability maturity by affiliate and hub, identifying gaps and opportunities for deeper integration and support. Ensure alignment with global teams to drive consistency in how affiliate and hub priorities are addressed across capability areas. Facilitate enhanced integration across LCCI capability teams, improving collaboration, handoffs, and delivery to affiliates and hubs. Lead periodic engagement meetings with LCCI leadership and affiliate/hub executives, providing updates on progress, challenges, and strategic initiatives. Define and track success criteria and value measures for affiliate and hub integration, ensuring transparency and accountability in outcomes. Serve as a thought partner to affiliates and hubs, bringing forward innovative solutions, best practices, and insights from across the organization. Champion a culture of partnership, agility, and customer-centricity in all affiliate- and hub-facing interactions. Define and operationalize a working model with U.S.-based global teams that ensures strategic alignment on affiliate and platform priorities, while maintaining LCCI s ability to execute efficiently and independently. Minimum Qualification Requirements: Postgraduate degree in a relevant field (e.g., MBA, MSc, MPharm) or equivalent professional experience. 15+ years of experience in the pharmaceutical, healthcare, or professional services industry, with a strong background in commercial operations, affiliate/hub engagement, or client-facing consulting. Demonstrated success in leading cross-functional, cross-market initiatives, particularly in matrixed global organizations or client delivery environments. Deep understanding of affiliate business models, launch excellence, go-to-market strategies, and/or client delivery frameworks. Proven ability to influence senior stakeholders, navigate complexity, and drive alignment across diverse teams and geographies. Strong communication, relationship-building, and strategic planning skills. Extensive experience managing large-scale, global, multi-stakeholder engagements, with a proven track record of delivering integrated services across complex organizational structures. Demonstrated ability to navigate and influence within matrixed organizations, ensuring strategic alignment and operational efficiency. Strong background in developing and implementing scalable frameworks for affiliate/hub engagement and integration, ideally with experience in market-facing or client advisory roles. Proven expertise in driving cross-functional collaboration and managing diverse teams across geographies. Experience in defining and tracking success criteria and value measures for large-scale initiatives. Excellent problem-solving skills, with a focus on innovative solutions and continuous improvement. Preferred Qualifications: Experience in a client-facing consulting role at a global professional services firm (e.g., Accenture, Deloitte, PwC), with a focus on healthcare or life sciences strategy, transformation, or operations. Experience working in or with global capability centers or shared services organizations. Familiarity with digital transformation, omnichannel strategy, or AI-driven innovation in a commercial context. Exposure to emerging markets and diverse healthcare systems. PMP or equivalent project management certification. . .
Posted 6 days ago
4.0 - 8.0 years
14 - 15 Lacs
Chennai
Work from Office
Job Description We are seeking a Senior Account Manager to join our high-impact Digital Expansion sales team. This role is ideal for a dynamic, customer-focused professional who thrives in a fast-paced, target-driven environment and is passionate about driving value and revenue from existing customer accounts. As a key player in the team, you ll be responsible for developing long-term relationships with strategic customers, identifying new business opportunities within your portfolio, and maximizing customer lifetime value through upselling and cross-selling initiatives. Your ability to connect business needs with product solutions, especially in a digital transformation context, will be critical to success. We re looking for a self-starter with a growth mindset, solid SaaS sales experience, and the confidence to engage with stakeholders ranging from technical teams to the C-suite. Roles & Responsibilities Manage a portfolio of key customer accounts, ensuring high levels of customer satisfaction, engagement, and retention. Drive revenue growth by identifying expansion opportunities through upselling and cross-selling. Build and manage a healthy sales pipeline, providing accurate forecasting and reporting on key metrics. Act as a trusted advisor by understanding customer goals and aligning Freshworks solutions to deliver measurable impact. Lead and support account planning efforts, including the development of tailored strategies for high-value accounts. Collaborate cross-functionally with Product, Marketing, and Customer Success teams to solve customer challenges and enhance experience. Serve as a subject matter expert on digital transformation trends across Customer Experience (CX) and Employee Experience (EX). Mentor and support junior Account Managers, helping them navigate challenges and hit performance goals. Provide feedback and market intelligence to internal teams to shape product roadmaps and go-to-market strategies. Stay informed on industry trends, competitor moves, and customer expectations to proactively manage risks and opportunities. Qualifications 4 7 years of experience in SaaS account management, sales, or customer success. Proven track record of meeting or exceeding revenue targets by growing existing customer accounts. Experienc
Posted 6 days ago
7.0 - 12.0 years
4 - 8 Lacs
Gurugram
Work from Office
NPS Prism Senior SQL Database Administrator (DBA) Company Profile: NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS , and on every step of the customer journey. With NPS Prism you can see where you re strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: Prioritize the customer interactions that matter most. NPS Prism customers use our customer experience benchmarks and insights to propel their growth and outpace the competition. Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world. NPS Prism is 100% owned by Bain & Company, one of the top management consulting firms in the world and a company consistently recognized as one of the world s best places to work. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. Position Summary We are seeking an experienced Senior SQL Database Administrator (DBA) to lead and manage our database infrastructure. The ideal candidate will ensure the security, integrity, and performance of our databases while implementing best practices for data management, backup, and recovery. They will also mentor junior DBAs and play a strategic role in optimizing database operations. Key Responsibilities: Design, install, configure, and maintain SQL Server databases to support business applications. Monitor database performance, implement tuning improvements, and optimize SQL queries. Develop and manage database security, ensuring data integrity and compliance with industry standards. Perform regular database backups, recovery testing, and disaster recovery planning. Automate database processes and implement monitoring tools for proactive issue resolution. Troubleshoot database-related issues and provide timely resolutions. Collaborate with developers and IT teams to optimize database performance and scalability. Implement and maintain high availability (HA) and disaster recovery (DR) solutions. Maintain detailed documentation of database configurations, procedures, and policies. Stay updated with the latest advancements in database technologies and best practices. Mentor and guide junior database administrators, fostering a culture of continuous learning and improvement. Participate in strategic planning for database infrastructure improvements and scalability. Requirements: Education: Bachelors degree in computer science, information technology, or a related field. Experience: 7+ years of experience as an SQL Database Administrator. Skills: Expertise in SQL Server (2016/2019/2022) and Azure SQL. Strong proficiency in T-SQL, stored procedures, indexing, and query optimization . Knowledge of backup and recovery strategies, high availability solutions (Always On, Mirroring, Replication) . Strong analytical, troubleshooting, and problem-solving skills. Excellent communication, leadership, and teamwork abilities. Preferred Skills: Familiarity with cloud database services (Azure, AWS RDS) is preferred. Experience with SSIS, SSRS, and SSAS is a plus. Experience with Databricks SQL Warehousing is a plus Experience with DB Migration is a plus, specially from one cloud to another
Posted 6 days ago
5.0 - 10.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Join our innovative team focused on building a new value-focused shopping experience for customers in India. You will drive selection strategy and business growth for key categories, ensuring customers have access to quality, affordable products. This role combines analytical decision-making with strategic planning to create exceptional shopping experiences in the value segment. Develop and execute category-specific selection and pricing strategies to meet customer needs Build and maintain relationships with sellers and manufacturers to expand product selection Analyze market trends and customer data to inform business decisions Create and implement action plans to improve customer experience metrics Present business reviews and recommendations to stakeholders Collaborate with cross-functional teams to drive business objectives A day in the life Youll start your day reviewing category performance metrics and identifying opportunities for improvement. Throughout the day, youll connect with sellers to optimize selection, collaborate with analytics teams to understand customer behavior, and work with operations teams to ensure smooth execution. Youll also participate in strategic planning sessions to shape the future of value retail in India. About the team Were building something new and exciting a dedicated storefront that makes quality products accessible to value-conscious customers. Our team combines entrepreneurial spirit with analytical rigor to solve complex business challenges. Were passionate about serving customers and creating opportunities for sellers in the value segment. Bachelors degree or equivalent practical experience 5+ years of experience in category management, buying, or account management Experience using data analytics tools to drive business decisions Demonstrated experience in business analysis and financial management Proficiency with Excel and data analysis tools Experience in e-commerce or retail category management Understanding of Indian manufacturing and retail ecosystem Knowledge of SQL or similar data query languages Experience working with seller ecosystems MBA or equivalent advanced degree Experience in value retail or mass-market product segments Multi-category management experience
Posted 6 days ago
1.0 - 2.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Broadway Gaming is a dynamic and expanding online gaming company operating mainly in the UK gaming market. We offer Bingo, Casino and Slot products across multiple brands. We have office locations in Dublin, London, Tel Aviv, Romania and India. With a wide variety of backgrounds comes a wealth of experience, ideas and personalities and we use these to help us create a great service and a great place to work and learn. Because collaboration is fun and benefits us all and ultimately it benefits our customers! We are seeking a highly skilled and motivated CRM Manager to take ownership of our customer retention strategy and lead the strategic planning and execution of multi-channel CRM campaigns. In this pivotal role, you will be responsible for driving meaningful and measurable engagement across our Bingo, Casino, and Slot brands, using data-driven insights to shape personalised player experiences. Reporting directly to the Retention Marketing Team Lead, youll act as a key decision-maker in crafting lifecycle marketing strategies that enhance customer loyalty, increase player lifetime value, and strengthen our overall retention performance. You will work cross-functionally with teams across Product, Design, Compliance, and BI to ensure that all CRM activity is aligned with brand goals, adheres to evolving regulatory standards, and consistently delivers high-impact results. This is a unique opportunity to bring both strategic vision and operational expertise to a growing company at the forefront of the iGaming industry. Responsibilities Lead the end-to-end CRM strategy, ensuring alignment with business goals, marketing calendars, and player lifecycle journeys. Manage and mentor a team of CRM Executives and Specialists to deliver personalized campaigns across email, SMS, and push notifications. Collaborate cross-functionally with Product, Design, Compliance, and BI to deliver relevant, timely, and brand-consistent player communications. Own the planning, segmentation, execution, and performance analysis of all CRM and promotional campaigns. Ensure seamless delivery and optimization of automated lifecycle journeys, including onboarding, reactivation, and loyalty programs. Spearhead A\/B and multivariate testing strategies to improve engagement and conversion KPIs. Provide regular performance reports with clear insights and actionable recommendations. Ensure full compliance with UKGC regulations and adapt strategies accordingly in this ever-evolving environment. Requirements 4+ years experience in CRM, with at least 1-2 years in a managerial or strategic leadership role. Strong background in online gaming, eCommerce, or other high-volume B2C digital businesses. Proficiency in using CRM platforms (e.g. Adobe Campaign Manager, Salesforce Marketing, Xtreme Push) and marketing automation tools. Experience designing dynamic Email Templates (HTML + CSS is a plus). Strong understanding of customer segmentation, personalisation, journey mapping, and targeting strategies. Analytical mindset with the ability to interpret data and generate actionable insights. Excellent project management skills with the ability to manage multiple campaigns and priorities simultaneously. Strong communication skills, both written and verbal, with the ability to collaborate effectively across teams. Attention to detail and a commitment to delivering high-quality, error-free campaigns. Benefits Hybrid work-from-home model. Competitive salary (DOE). Discretionary Annual Performance Bonus. Employee Assistance Program. Medical Insurance. Meal Voucher. ",
Posted 6 days ago
5.0 - 18.0 years
32 - 37 Lacs
Bengaluru
Work from Office
: 2025-07-24 Country: India Location: North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064 Position Role Type: Unspecified Overview: We are looking for an experienced MBD professional to drive 1D Component/System Modeling and Architecture development for ECS products. You ll work closely with senior leadership, engineering, and technical documentation teams to build scalable data systems, develop insights, and enhance cross-functional workflows. Position : Principal Engineer Domain Knowledge & Skills: Subject Matter Expert in Model based design and development using Modelica/ MATLAB/Simulink and scripting using MATLAB. 7 years plus experience in Component modeling and validation using Modelica. Familiarization of Phyton/SVN/Oct/FMIT and other solvers. 7 years plus experience in Model Based Systems Engineering (MBSE) tools & methodology. Should have exposure on Control Modeling, Model troubleshooting and Requirement management. Experienced in functional and logical decomposition of system and develop requirements. 5 years plus Experience in Dynamic Modeling. Participated in converting document-based to model-based architectures. Implemented model-based architecture and engineering methods and standards. Critical thinker, decision making and problem-solving skills. Basic Qualifications: B.Tech/M.Tech (Mechanical/Aerospace) with 15-18 Yrs of experience. 8 plus years experience in Component/System modeling, simulation, and analysis. Experience in validating models. Experience in working with ARP 4754, DO-178C and DO-331 standards Role & Responsibilities: Understanding of the customer requirements and specifications. Decomposition of system level requirements to sub-system & component level Working closely with the global stakeholders & project lead for Controls Modeling and Simulation using MATLAB & Simulink. Technical and business proposal preparation for advance methods development Participate in internal CoP and external professional bodies Execute projects with ability to deliver the results within cost and schedule with quality. Support creation of Standard works, Lessons Learnt documents and Check lists. . Strategy, Development & Communications: Are you a strategic thinker who can see beyond the nowBe part of a team that is developing the strategy and direction of one of the biggest players in the aerospace industry. The Strategy, Development & Communications team is a major influencer in the long-term vision of Collins Aerospace. Working together with teams across the company, we focus on strategic planning and analysis, internal and external communications, mergers and acquisitions and revenue synergies. Join a team that has its pulse on the future of aerospace and watch your career take flight. We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight! WE ARE REDEFINING AEROSPACE. *Please consider the following role type definitions as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world and access to Collins sites when their work requires in-person meetings. Some of our competitive benefits packages include: Benefits package includes: - Transportation facility. - Group Term Life Insurance. - Group Health Insurance. - Group Personal Accident Insurance. - Entitled for 18 days of vacation and 12 days of contingency leave annually. - Employee scholar program. - Work life balance. - Car lease program. - National Pension Scheme - LTA - Fuel & Maintenance /Driver wages Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen. Note: Background check required (every external new hire in the India) Drug Screen only performed for Operations Positions At Collins, the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that s redefining aerospace, every day. . Privacy Policy and Terms: Click on this link to read the Policy and Terms
Posted 6 days ago
5.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
Prop Guider is looking for Manager to join our dynamic team and embark on a rewarding career journey Lead department operations and drive team performance Set objectives and manage cross-functional initiatives Ensure process efficiency and strategic alignment Monitor budgets and handle escalations
Posted 6 days ago
5.0 - 10.0 years
3 - 7 Lacs
Mumbai
Work from Office
As 1st tier reinsurer, SCOR is providing our clients in India a diversified and innovative range of solutions and services to control and manage risk. A long-term focus & reliable P&C reinsurance partnership has been established with ceding companies over the years in India. SCOR SE India Branch, as regulatory Foreign Reinsurance Branch (FRB), covering almost all business lines to serve 20+ ceding clients locally. Cutting-edge business solutions are always being targeted by SCOR to provide in all areas related to the risk, positioning ourselves as one of the global leading reinsurers with strong technical expertise to expand and diversify our portfolio in a profitable way. SCOR s CSPR Specialty Department: The CSPR Underwriting team is comprised of 14 Underwriters and 1 CSPR Analyst, located in Paris, Zurich, Miami, New-York, Singapore, Mumbai, Beijing and Hong Kong and manages and supervises a portfolio which is generating about EUR 700mln of premium income. Its markets are divided between the Americas, EMEA and Asia-Pacific. The Asia-Pacific region is contributing around 20% of SCOR s CSPR premium income and is serviced out of Singapore (Regional Hub), Mumbai, Beijing and Hong Kong. In the Indian market, SCOR CSPR is in a leading market position. Our clients include institutions that specialized in offering (export) credit insurance to companies for the risk of payment default and insolvency on their buyers, financial difficulties, or political risks in the buyers country (e.g., currency inconvertibility, embargos, civil unrest etc.). SCOR also reinsures Surety companies that offer guarantees for the completion of commitments under Contract Bond (e.g., obligation to perform a construction contract). The proportion of Credit, Surety and Single/Political Risk business for the Asia-Pacific portfolio are around 87%, 9% and 4% respectively and the main type of Reinsurance is via treaty business but also on facultative basis. The team has embarked on launching digitized Trade Credit Insurance solutions with the main purpose to increase the penetration rate on SME/MSMEs, further enabling and growing (global) trade. Mission: As a team member of the Credit & Surety Political Risks (CSPR) Specialty team, and in relation to the India Market, To negotiate, underwrite and manage the business of reinsurance of trade credit and Surety. Contribute to the development of partnership and new business opportunities with Cedents where SCOR is a go-to Reinsurer. Perform study and research on industry/sector and country for the purpose of knowledge sharing within SCOR and Cedents. Support the CSPR APAC team in managing specific portfolio outside of India and in client engagement activities. Contribute to the development of digital Trade Credit Insurance programs and initiatives in India and the Asia-Pacific region. As member of the India Reinsurance team which is led by the Head of P&C India: Work closely with the P&C team to plan and execute the validated UW plan as part of the CSPR India UW plan. Leverage the internal know-how & expertise to differentiate our value proposition for selected clients in India. Stay abreast of market developments in his/her area of responsibility and share his /her insights with the team. Required experience & competencies: Bachelors Degree ideally in economics/finance/banking, risk management or mathematics, At least 5 years in direct and/or re-insurance that are associated to Trade Credit insurance, Surety, Bank Corporate Lending, Trade finance, Supply Chain finance, Project finance, Factoring, and/or Receivable Discounting. Strong attention to detail, has excellent interpersonal and communication skills, and is team oriented. Willing to travel in the region. Fluency in English as well as Hindi (orally and written) is essential. Responsibilities: Under the authority of the CSPR Department your responsibilities include: CSPR Specialty Reinsurance, India 1. Key responsibilities: Understand and embed SCOR values in your behaviour care about clients, people and societies, perform with integrity, act with courage, encourage open minds and thrive through collaboration. Build and nurture quality business relationships with our clients, to advise on the terms and conditions of insurance and reinsurance (general conditions, prices ...), provide technical advice on commercial and risk underwriting, monitor the in-force business and claims/recovery. Assess, negotiate, and underwrite the offers from new business prospects with risk portfolio analysis on the financial, sector and country, review product offering and policy wording, and perform analysis on the historical data for the selection and pricing of (re-) insurance. Review each special acceptance requests or facultative requests with risk assessment and due diligence to provide recommendation (agree/decline) which is supported by the reasons from the review. Conduct statistical and technical studies within your geographical area of responsibility to keep abreast of the industry and market trends. To share these studies with clients and various stakeholders. Promote and establish this line of business with the P&C colleagues to increase our influence and relevance in the market through seminars, conferences, and workshops. Identify potential client, market, product opportunities by reviewing and underwriting the facultative requests. Conduct periodic portfolio audit and review of the Bordereaux with clients for a better and thorough evaluation of their underwriting approach, technical expertise, buyer risk analysis and (pending) claims analysis. Identify gaps and develop plans to support clients development and growth. Provide support in managing the portfolio and business relationship that are outside of India and specifically in South Asia and Australia. 2. Secondary responsibilities: Initiate and lead in the development of projects under Trade Credit Insurance digital programs with selective partners, clients, and business teams. Manage the progress of the project with partners and stakeholders with accountability in project documentation, deadlines, budget, and approval. To provide timely report to management. Keep abreast of digital market/product development and regulatory changes to remain as the frontrunner in this field. Use this information to assess new growth area and strategic planning. Share knowledge and guide CSPR Specialty and P&C Underwriting colleagues on similar initiatives outside Asia-Pacific. Contribute local experience and expertise to client engagement activities including campus, workshop or training.
Posted 1 week ago
3.0 - 5.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Apply Now Personal and Professional Growth Personal and Professional Growth Analyst/Sr. Analyst - Reporting Bangalore, Karnataka, India, 560100 Your Career Begins at Timken If youre ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion. Qualification/Experience: B.Com/M.Com/MBA Finance 3 to 5 years Job Description: Provide high level financial reporting and analytical reports to the executives and business leaders. Prepare and deliver the Finance\Management reports, Daily sales & Orders reports, Product\Regional sales report, Data Mining, Business analytical view and commentary, Month end book closures, preparation of JE S and accruals. Rebates, Commissions program review, accruals\provisions, computation, and payout finalization. Should possess strong analytical skills to analyze large financial data to provide current and predictive analysis. Data validation, consolidation, and preparation of financial reports independently and briefing key variances. Exposure to FP&A and business analytics process with good insight of forecasting, strategic planning, accounting. Other skills including financial modeling, critical thinking, problem-solving, presentation abilities, and proficiency with financial software and tools and effective communication. Skills: Strong analytical and problem-solving abilities, financial modeling and communication skills. Proficiency in developing customized financial reports, Decks and financial data consolidation using tools like SAP, Business Intelligence, OneStream, Power BI, & SQL database. Critical thinking & capacity to identify, analyze, resolve complex financial problems by deep dive analysis. Ability to organize own time and work independently without supervision. Challenge current practice and suggest new ways of working, value-added ideas/ approaches. Ability to work in a team- based environment and to interface with employees/customers at all levels. Time Management, Attention to the details, solid understanding of accounting and financial regulations. Work Timings: 1.00 PM to 10.00 PM (IST Timing), Flexible to work in 5.30 PM to 2.30 AM during Month close/Projects
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Navi Mumbai
Work from Office
Responsibilities: * Develop product roadmaps & strategies * Collaborate with cross-functional teams * Analyze market trends & customer needs * Measure success through data analysis * Manage product lifecycle from ideation to launch
Posted 1 week ago
17.0 - 20.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Position Overview In Scope of Position based Promotions (INTERNAL only) Job Title: VP Head of Regulatory Client Classifications Operations India Location: Bangalore, India Role Description The India Regulatory Client Classification (RCC) India head will be accountable for the oversight and management of all functional teams undertaking RCC controls within the India Regulatory and Cross-Product group (RCP), covering staff in Bangalore and Jaipur locations This includes managing process and controls to detect and remediate incorrect client documentation, and leading transformation initiatives to enhance control and efficiency, The role is responsible for implementing a consistent and efficient operating model to enable effective processing and regulatory compliance Candidate is accountable for collaboration with technology and business partners to improve relevant platforms, meet key deliveries and mitigate evolving regulatory delivery risks You will coach and develop staff, embed a strong supervisory culture, and create a collaborative and supportive environment to foster performance You will be responsible for understanding and implementing changes and new EMEA and APAC Regulations Your duties and tasks involve regular engagement and stakeholder management across front office, second line functions, technology and operations, to represent the team positively and adhere to governance standards, The India lead is expected to collaborate with other Regulatory Operations leads (US, UK, Singapore etc), IT, Compliance, and KYC partners, and the Business, Additional to the leadership of the India group, this role will also have responsibility for transformation (process optimisation and regulatory change enablement) initiatives and will lead one or more projects for global cross-jurisdictional improvement As part of the India RCP leadership structure (reporting to Regulatory Operations Director in India, and Regulatory Client Classification lead in US) the role will also support initiatives and management outside of the specific regulatory function, What Well Offer You As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy, Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs and above Your Key Responsibilities The core focus of the role is to ensure that Deutsche Bank fulfils its regulatory client classification obligations, highlighting any gaps and issues, with timely analysis and appropriate remediation Act as a final escalation point for escalations, controls, key processes and risk indicators; and will lead by example in supporting the Bank wide Risk, Control and Regulatory agenda Drive and lead a team culture of high performance, ownership, integrity and passion to deliver against the Banks strategic targets As a manager you will serve as the final escalation point for departments, controls, key processes and risk indicators; and will lead by example in supporting the Bank wide Risk, Control and Regulatory agenda Empower and develop staff, identifying training and development needs to ensure effective succession planning and development of capability and development of strong supervision Promotes an inclusive environment and are the voice for diversity at all levels Drive and lead a team culture of high performance, ownership, integrity and passion to deliver against the Banks strategic targets Additional to the leadership of the India RCC, this role will also have responsibility for transformation (process optimisation and regulatory change enablement) initiatives and will lead one or more projects for global cross-jurisdictional improvement, Sets and monitors India RCC business deliverables and performance targets Accountable for effective and adequate control framework and accountable for all risks in Inda RCC and timely mitigation taking an end-to-end process view, including audit matters and attestations, Provide strong governance around monthly processes including preparation of governance fora, scorecards, MIS and Management Reporting to senior stakeholder, Understand and be able to guidance across EMEA & APAC regulations, including EMIR, Mifid, GBSA and more Provide strong governance around monthly processes including preparation of governance fora, scorecards, MIS and Management Reporting to senior stakeholder, Your Skills And Experience Candidate is expected to have VP level experience in Investment Banking (Operations), Ability to lead in virtual teams and matrixed organizations, often across multiple business cultures and organizational disciplines Strong understanding of risk & control and regulatory client classification landscape Liaising with internal and external teams to propose developments to the current architecture to ensure greater compliance with Regulatory requirements and drive improved efficiency Ability to share information, transfer knowledge and expertise to wider team members and management Strong leadership skills with the ability to motivate, develop and lead by example to drive optimum performance, including ability to share information, transfer knowledge and expertise to wider team members and management Proven experience running stakeholder meetings, and management of critical issues and ability to influence and manage a senior stakeholder audience Excellent verbal and written communication skills with proven experience of reporting complex concepts to senior management Strong analytical, problem solving and strategic planning, with a continuous process improvement mind-set; ability derive and make sound and balance decisions through data gathering and impact analysis, How Well Support You Training and development to help you excel in your career, Coaching and support from experts in your team, A culture of continuous learning to aid progression, A range of flexible benefits that you can tailor to suit your needs, About Us And Our Teams Please visit our company website for further information: https:// db /company/company htm We strive for a culture in which we are empowered to excel together every day This includes acting responsibly, thinking commercially, taking initiative and working collaboratively, Together we share and celebrate the successes of our people Together we are Deutsche Bank Group, We welcome applications from all people and promote a positive, fair and inclusive work environment, Show
Posted 1 week ago
5.0 - 11.0 years
7 - 13 Lacs
Chennai
Work from Office
Join our digital revolution in NatWest Digital X In everything we do, we work to one aim To make digital experiences which are effortless and secure, So we organise ourselves around three principles: engineer, protect, and operate We engineer simple solutions, we protect our customers, and we operate smarter, Our people work differently depending on their jobs and needs From hybrid working to flexible hours, we have plenty of options that help our people to thrive, This role is based in India and as such all normal working days must be carried out in India, Job Description Join us as a Customer Service & Operations Team Manager, Reconciliation & Investigations In this critical role, youll be planning and managing the optimum capacity for your team Well look to you as a representative in business meetings to contribute on the impact of reconciliations, compensation and brokerage processes You'll be joining a business which places huge emphasis on learning and development, and will have lots of opportunity for personal and professional growth We're offering this role at associate vice president level What you'll do Specialising in Reconciliations & Investigations, youll be managing operational escalations and disputes, leading process re-engineering and automation initiatives to maximise efficiency gains and ensuring the engagement and development your team With your leadership, youll also be making sure that the business unit operates in accordance with stipulated risk management policies and procedures covering market risk, credit risk and operational risk, Youll also be: Contributing to a stable and robust set of processes to fully support operations Identifying opportunities for improving existing processes, with the aim of increased control and value add to the business and its client base Putting objectives and comprehensive performance indicators in place for your team Overseeing overall employee development and making sure they are in-line with the departments objective and directions The skills you'll need To be successful in this role, its crucial that you have strong leadership skills, coupled with the ability to work well under pressure and to tight deadlines, Youll also need: Excellent influencing, negotiation and strategic planning skills The ability to adapt and drive a team in a rapidly changing working environment Show
Posted 1 week ago
10.0 - 15.0 years
12 - 18 Lacs
New Delhi, Faridabad, Gurugram
Work from Office
About In its endeavor to establish a truly international level Centre of Excellence in Management and the Apeejay Education Society established the Apeejay School of Management (ASM) in 1993. The ASM strives to develop competent and relevant manpower for the twenty first century needs of trade, business, and industry. The School supports the various program for enhancing the potential of individual students, enriching human values, upholding the Indian value system, all acting in union as a vehicle for growth at the national and international level, thereby making it a "student driven" institute of higher learning Job Responsibilities : Supervise and mentor junior faculty and students in their academic pursuits. Publish a minimum of: 1 paper in Scopus / Web of Science / ABDC-indexed journals 1 paper in journals indexed in EBSCO / PROQUEST 2 papers in reputed national/international conference proceedings (IIMs/IITs/NITs, etc.) annually. Present research at national/international forums and actively participate in academic conferences. Participate in at least 2 Faculty Development Programs (FDPs) / Workshops / Seminars / Summits annually. Initiate or contribute to research and development activities within the department. Implement innovative teaching methods including digital/blended learning techniques. Lead/organize seminars, training programs, and workshops. Take on administrative/academic leadership roles when needed. Continuously improve teaching performance through feedback, reflection, and collaboration. Education Qualification & Experience: Ph.D. in Management or Marketing from a recognized university Masters Degree in Business Administration / PGDM / CA / ICWA / M.Com. with First Class or equivalent. At least 10 years of experience in teaching/research/industry. Strong academic profile with a track record of publications in peer-reviewed journals and conference proceedings. Demonstrated commitment to institution-building activities and knowledge exchange through partnerships and public engagement. Both industry and teaching experience is required. Salary is not a constrain for a right candidate
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Mumbai
Work from Office
Key Areas This role will be to set up a planning discipline within the ADK India offices and drive new business along with a dedicated NBD team. Currently the ADK India teams have limited access to planning and planning techniques. You will be part of the leadership team in defining the road map of the agency for the next 3 years You will work with the leadership team to identify areas and services to pitch to potential and existing clients Work to craft goals in line with strategic direction for the agency, achieve revenue targets and coordinate team support as and when necessary. You will be responsible for defining the tone and approach for new business pitches as well as defining the brand strategy for existing large clients. Skill sets Proactive, independent and flexible A problem-solver who is fully of new ideas and strategy Good knowledge of digital marketing, websites, social media and traditional agency offerings Experience running marketing research, data mining, and consumer behavioural research, a strong understanding of consumer insights and trends Strong problem-solving and analytical abilities, as well as the capacity to understand intricate data and market trends. Strong presenting and communication abilities, with the capacity to explain complicated ideas to a wide range of audiences. Results-driven and committed to attaining quantifiable goals.
Posted 1 week ago
10.0 - 20.0 years
15 - 20 Lacs
Mumbai
Work from Office
The Plant Head for a Steel Girders Fabrication Plant is responsible for overseeing all aspects of plant operations to ensure production efficiency, quality standards, safety compliance, and cost-effective management. This role requires extensive leadership, strategic planning, and technical knowledge in steel fabrication, especially in the production of steel girders, which are essential in infrastructure projects. The Plant Head will lead a diverse team of production, maintenance, quality, and logistics professionals to meet production goals while maintaining a high-performance culture. Key Responsibilities: 1. Plant Operations Production Management Lead all daily operations, including production planning, scheduling, and process optimization to meet production targets. Ensure the efficient and timely delivery of quality steel girders per client specifications and project requirements. Monitor production metrics, identify bottlenecks, and implement continuous improvement initiatives to enhance productivity. Coordinate with procurement teams for raw material planning, inventory management, and vendor relationships. 2. Quality Assurance Compliance Oversee quality assurance processes to maintain high standards in all fabrication activities, including welding, assembly, and finishing. Ensure compliance with industry standards and certifications, including ISO, AWS (American Welding Society), and other applicable standards. Drive a zero-defect policy by establishing robust inspection protocols and root-cause analysis to address quality issues. 3. Safety Environmental Responsibility Develop and enforce safety policies and procedures to ensure a safe work ,environment, adhering to local regulations and company policies. Conduct regular safety audits, risk assessments, and emergency preparedness training to minimize workplace hazards. Oversee environmental management initiatives, ensuring compliance with relevant environmental regulations and minimizing waste production. 4. Financial Budgetary Control Manage the plants PL, preparing annual budgets, cost control measures, and resource allocation. Track operational expenses and identify areas for cost savings without compromising production quality. Collaborate with the finance team to forecast and achieve monthly, quarterly and annual financial targets. 5. Leadership Team Management Build, mentor, and lead a high-performing team of department heads, engineers, supervisors, and operators. Drive a culture of accountability, innovation, and continuous improvement through effective communication and goal setting. Qualifications: Education: Bachelors Degree in Mechanical Engineering, Electrical or Structural Engineering, or a related field; MBA or equivalent management degree is preferred. Experience : Minimum of 20 years in heavy steel fabrication or manufacturing industry, with at least 10 years in a leadership role.
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
Chennai
Work from Office
Close sales and make bookings and revenue from the leads generated Actively seek new opportunities through in/person meetings, cold calling and social media. Schedule meetings with potential clients to understand their needs and concerns. Close deals, handling complaints or objections as needed. Collaborate with team members in marketing to achieve better results. Gather feedback from customers or prospects and share it with internal teams. Who can apply: Preferably interested in the travel industry or hospitality management. Available for 3 months at least and available soon. Also open for mandatory internships. Proficiency in Tamil and English and based anywhere. Fast learner with a passion for engaging with people. Self-motivated with a results-driven approach. Open to travel (10%). Perks: Flexible work hours and location. Training and development. Work closely with a small, cohesive team. Flexible hours. Good compensation
Posted 1 week ago
3.0 - 8.0 years
2 - 6 Lacs
Mumbai
Work from Office
Spinebiz Services is looking for Business Analyst to join our dynamic team and embark on a rewarding career journey Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects.
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai
Work from Office
Right Logistics pvt ltd is looking for Pricing & Operation Executive to join our dynamic team and embark on a rewarding career journey Pricing Strategy Development: Develop and implement effective pricing strategies that align with the company's business goals, considering market demand, competition, production costs, and profitability targets. Market Analysis: Conduct in-depth market analysis to identify pricing opportunities and threats. Stay updated on industry trends, customer behavior, and competitive landscape to make informed pricing decisions. Competitive Research: Analyze competitors' pricing strategies and market positioning. Identify strengths, weaknesses, opportunities, and threats to inform the company's pricing strategy. Cross-functional Collaboration: Collaborate with sales, marketing, finance, and product development teams to gather relevant data and insights. Work closely with these teams to understand customer needs and market dynamics. Price Optimization: Continuously monitor pricing performance and conduct regular reviews to identify areas for improvement. Adjust pricing strategies based on market feedback, sales data, and financial analysis. Profit Maximization: Analyze the impact of pricing changes on overall profitability. Recommend adjustments to pricing structures, discounts, and promotions to optimize revenue and margins. Data Analysis: Utilize data analytics tools to analyze pricing data, sales trends, and customer behavior. Extract meaningful insights to guide pricing decisions and improve overall business performance. Policy Development: Develop pricing policies and guidelines to ensure consistency and compliance across the organization. Educate employees on pricing policies and monitor adherence. Financial Analysis: Conduct financial analysis to evaluate the impact of pricing decisions on the company's financial health. Prepare reports and presentations for senior management outlining pricing strategies, performance, and recommendations. As a fresher, you will have the chance to learn and grow in a supportive and professional environment. You will be provided with comprehensive training and guidance to develop your skills in various aspects of freight forwarding, Pricing, including
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you. As a Operations Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now! By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. The candidate will be required to work six days a week SmartQ will provide travel reimbursements as per travel policy Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 2 year of relevant experience.
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Jalandhar
Work from Office
. Role Sales Manager I Job Responsibilities: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements Deliver incremental counter share for all assigned clients by strategic planning to dominate market share Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships Desired Candidate: Graduate with excellent communication skills. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life Analytical, good Excel skills Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns Creativity & Initiative: Demonstrate creativity & originality in their work and have the personal drive and initiative to bring about change and help drive the business forward. Being the face of Swiggy in the market and standing up for the values we believe in Key Skills Required: P&L UnderstandingMarket Research and Intelligence Customer Lifetime Value Business Development Data Logic Data Interpretation Data Visualization MS Excel Data Analysis Result Orientation Managing Relationships Conflict Management Problem-Solving
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Coimbatore
Work from Office
Job Description Position Manager Training No. Of Position Department Training Function Training Reporting to Regional Head Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required for the cluster, leveraging DODs where required Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Managing expectations of multiple OHs in a cluster and ensuring utmost coordination between offices Administrative Cluster Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance of all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to plan travel for training sessions in various locations as required Responsible to co-ordinate with the OH and RML&D in scheduling joint virtual / in-person TCPMs Responsible to coordinate with the assigned Moderator prior to training sessions to ensure seamless delivery of training Understand and use all technology enablement tools available to a trainer such as TMS / ELM, interactive / engagement training tool and the Digital Learning Platform Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Activating agents month-on-month against the target Attendance of Agents and employees in training sessions Compliance on IRDA requirements Monthly Achievement against the target across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, experience in life insurance is a plus c. Co-ordination skills d. Facilitation Skills KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager Training No. Of Position Department Training Function Training Reporting to Regional Head Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required for the cluster, leveraging DODs where required Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Managing expectations of multiple OHs in a cluster and ensuring utmost coordination between offices Administrative Cluster Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance of all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to plan travel for training sessions in various locations as required Responsible to co-ordinate with the OH and RML&D in scheduling joint virtual / in-person TCPMs Responsible to coordinate with the assigned Moderator prior to training sessions to ensure seamless delivery of training Understand and use all technology enablement tools available to a trainer such as TMS / ELM, interactive / engagement training tool and the Digital Learning Platform Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Activating agents month-on-month against the target Attendance of Agents and employees in training sessions Compliance on IRDA requirements Monthly Achievement against the target across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, experience in life insurance is a plus c. Co-ordination skills d. Facilitation Skills KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter
Posted 1 week ago
8.0 - 10.0 years
25 - 30 Lacs
Darjeeling
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To provide strategic leadership and direction to the sales team, driving revenue growth, and developing and implementing effective sales strategies to achieve the hotels business objectives, while maintaining a high level of customer satisfaction and loyalty. Essential Job Tasks Sales Strategy Development, Sales Team Leadership, Revenue Growth, Customer Relationship Management, Market Intelligence, Budgeting and Forecasting, Performance Management, Collaboration with Other Departments, Industry Representation, Sales Technology and Systems, Contract Negotiation, Sales Training and Development, Competitor Analysis, Complaint Handling and Resolution, Ad-hoc Projects, Sales Reporting and Analysis, Client Entertainment and Hospitality, Sales Process Optimization, Team Retention, Strategic Planning Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Sales Strategy Development: Develop and implement comprehensive sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts. 3. Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles. 4. Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Budgeting and Forecasting: Assist in the preparation of sales budgets and forecasts, and provide input on sales strategies and tactics to achieve revenue targets. 7. Performance Management: Monitor and analyze sales performance, providing regular feedback and coaching to sales team members to ensure they are meeting their targets and achieving their full potential. 8. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 9. Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 10. Sales Technology and Systems: Utilize sales technology and systems, to manage sales leads, contacts, and accounts, and to analyze sales performance and trends. 11. Compliance: Ensure strict adherence to TPAM , aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. 12. Synergize and support participation and account deployment with Catering Sales, NSO, ISO and SAMG teams. Seamless turnover from sales to operations and back to sales. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 8 - 10 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .
Posted 1 week ago
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