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8.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
As a seasoned project manager, you will play a crucial role in contributing to strategic planning to ensure timely, high-quality, and budget-friendly project delivery. Your responsibilities will include defining and documenting project scope and resource requirements, managing priorities based on team capacity, negotiating with stakeholders, and fostering a collaborative and innovative working culture. You will optimize processes and team productivity by implementing creative ideas while supervising project documentation and ensuring milestone delivery. Additionally, you will oversee the transition of projects to Production support post go-live and participate in change control management to maintain deliverable quality. Your role will involve enforcing bank Regulatory & bank SDLC guidelines across application teams, controlling scope creep throughout the project lifecycle, and representing in change control management. With your extensive experience in project management, a Computer Science-based graduation, and a PMP or equivalent certification, you are well-equipped to lead successful system implementations in both waterfall and agile environments. Your familiarity with project management tools, service management & development lifecycle, ASIA/APAC Local Schemes, ISO standards, and SWIFT will be invaluable in managing large-scale projects across multiple geographies. You will collaborate with onshore and offshore teams, engage with stakeholders at all levels, and ensure project objectives are met. Your strong communication, stakeholder management, team leadership, and project reporting skills will drive project success. If you possess the ability to function effectively in a fast-paced environment, negotiate priorities across global organizations, and maintain a detail-oriented approach, this role offers an opportunity to excel. In summary, this position requires a dynamic individual with a positive attitude, excellent analytical skills, superior attention to detail, and the ability to present data-driven insights effectively. If you have a go-getter attitude, self-motivation, and a talent for team motivation, this role will allow you to showcase your project management expertise and contribute to the success of corporate banking projects and system implementations.,
Posted 4 days ago
12.0 - 16.0 years
0 Lacs
pune, maharashtra
On-site
As a Team Leader for the Customer Excellence team at Avalara, you will play a vital role in overseeing a team of specialists dedicated to providing world-class service delivery and ensuring customer satisfaction. Your leadership will drive process improvements and foster a culture of collaboration, ownership, and accountability within the team. You will be responsible for handling critical situations, guiding your team through complex problem-solving scenarios, and creating an environment that prioritizes customer satisfaction through strategic planning and execution. This is a night shift operation job based in Pune office, where you will work diligently to support leadership in driving projects, productivity, and collaboration with the ultimate goal of enhancing the overall customer experience. You will cultivate a collaborative team culture that emphasizes continuous learning, development, and mutual support, while implementing strategies aligned with the organization's customer service goals to deliver exceptional experiences. Your role will involve ensuring timely resolution of customer queries and issues, acting as the point of escalation for complex customer complaints, and identifying opportunities for process optimization to enhance service delivery and operational efficiency. Collaboration with cross-functional teams such as Sales, Product, and Operations will be essential to streamline workflows and drive improvements in the customer experience journey. As a customer advocate within the company, you will prioritize customer interests in decision-making processes and build strong relationships with internal stakeholders to ensure that customer feedback is shared and acted upon across departments. Your technical expertise in product development, integration, and feature utilization will be crucial in troubleshooting complex technical issues and providing effective solutions to global clients. To excel in this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, along with over 12 years of experience in a technical field focusing on customer support or technical consultancy in SaaS-based environments. Proficiency in CRM systems and reporting tools like Salesforce or Zendesk, as well as a passion for driving customer-centric initiatives and continuous improvement, will be beneficial. Preferred qualifications include demonstrated leadership abilities during periods of change, knowledge of Avalara's ecosystem, and familiarity with Compliance, Sales Tax, and VAT. Overall, your ability to work independently and as part of a team in a fast-paced, dynamic environment, along with excellent problem-solving, communication, and interpersonal skills, will be instrumental in ensuring service excellence and customer satisfaction in this role.,
Posted 4 days ago
5.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
Agni College of Technology is currently seeking visionary leaders to join our prestigious institution and contribute to shaping the next generation of tech innovators. We are dedicated to pushing the boundaries of research, education, and industry collaborations, and we invite qualified individuals to be a part of our dynamic team. Director - Center for Research & Product Development: We are looking for an individual with expertise in drone technology and a minimum of 5-7 years of industry experience to lead our cutting-edge research in this high-demand field. If you are passionate about driving innovation and research, this is the perfect opportunity for you to make a significant impact. Dean - Computer Engineering: As the Dean of Computer Engineering, we seek a PhD holder with 12-15 years of industry experience to help shape the future of computing and AI. Join us in our mission to nurture the next generation of computer engineers and contribute to academic excellence in the field. Dean - Placements: Our institution is looking for a Dean of Placements to partner with leading software and manufacturing companies in securing bright futures for our students. The ideal candidate should have 5-7 years of experience in the field and hold a PhD. If you are passionate about connecting students with rewarding career opportunities, we want to hear from you. Director - Industrial Collaborations: If you have expertise in strategic planning, negotiation, and communication, we invite you to join us as the Director of Industrial Collaborations. In this role, you will drive strategic partnerships and alliances with key players in the industry, contributing to our institution's growth and success. If you are ready to take on a leadership opportunity in the education industry and play a crucial role in research and development, we encourage you to apply for the positions mentioned above. Help us nurture tomorrow's tech leaders and be a part of our journey towards academic excellence and career growth. To apply, please send your CV to hr@act.edu.in or contact us at +91 96772 84682. Join Agni College of Technology in shaping the future of tech education and making a difference in Chennai's thriving job market. #AgniCollegeOfTechnology #HiringNow #TechLeaders #DroneTechnology #ComputerEngineering #PlacementOpportunities #IndustrialCollaborations #AcademicExcellence #TechEducation #LeadershipOpportunity #ResearchAndDevelopment #ChennaiJobs #EducationIndustry #CareerGrowth,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As an Account Manager in Corporate Sales within the Airlines industry, your primary responsibility will be to develop and implement comprehensive sales strategies to achieve revenue targets and enhance market presence. You will be tasked with fostering strong relationships with corporate and trade stakeholders, negotiating commercial deals, and maximizing profits across various business channels. Maintaining connections with key decision-makers and influencers is crucial to drive business growth and revenue opportunities. Collaboration with internal departments is essential for executing tactical deals, branding initiatives, and airline promotions effectively. You will also be responsible for cultivating relationships with existing clients, offering tailored travel solutions, and promoting new products to boost revenue streams and enhance client satisfaction. Working closely with senior management, you will contribute to the development and execution of airline strategies, leveraging databases to identify trends and formulate strategic recommendations. Establishing connections with travel agencies and corporates, conducting product presentations, and expanding market reach are also key aspects of your role. Providing excellent customer support services to ensure high levels of satisfaction and retention will be a priority. Monitoring market trends, aligning airline policies accordingly, and offering strategic insights on competitor activities are essential for maintaining competitiveness and driving business growth. In this role, you will track and analyze sales performance metrics to evaluate progress against targets and inform future strategies. A Bachelor's degree in any field is required, with an MBA preferred. A minimum of 5 years of sales experience in the airline industry, along with a strong understanding of industry dynamics, market trends, and the competitive landscape, is essential. Strong negotiation, communication, and interpersonal skills are necessary, with the ability to build rapport and influence stakeholders at all levels. A results-driven mindset, ability to thrive in a fast-paced environment, and skills in leadership, team development, and analytical thinking are crucial for success in this role. Proficiency in Microsoft Office tools such as Word, PowerPoint, Outlook, and Excel is required. Experience with Salesforce is preferred. A proactive attitude, eagerness to learn, and a collaborative approach to teamwork will be beneficial in this dynamic and challenging environment.,
Posted 4 days ago
9.0 - 13.0 years
0 Lacs
karnataka
On-site
As a Client Servicing Director, you will play a vital role in our agency by leading the strategic direction and execution of advertising campaigns for our clients. Your primary responsibility will be to oversee a portfolio of accounts, ensuring that client objectives are not only met but exceeded. Building and nurturing strong client relationships will be a key focus of this role, along with a deep understanding of advertising principles, market trends, and the ability to lead cross-functional teams to deliver exceptional creative work. Your key responsibilities will include developing and implementing strategic advertising plans that align with client goals, acting as the main point of contact for clients to establish enduring relationships, and leading account teams to ensure timely and budget-compliant project deliveries that meet client expectations. Your role will also involve providing strategic guidance to clients on advertising and marketing initiatives based on your industry knowledge and insights, as well as collaborating with creative, media, and production teams to create innovative campaigns that not only meet but exceed industry standards. Monitoring campaign performance, analyzing data to optimize strategies and achieve key performance indicators (KPIs), and preparing regular performance reports and recommendations for clients and internal stakeholders will also be part of your responsibilities. It will be essential to stay informed about industry trends, the competitive landscape, and best practices to drive continuous improvement and innovation within the agency. To qualify for this position, you should hold a Bachelor's degree in Marketing, Advertising, Communications, or a related field, with a Master's degree being preferred. You must have a proven track record of at least 9 years in a similar role, demonstrating strong leadership skills that inspire and motivate teams towards excellence. Exceptional client relationship management skills, a strategic mindset, excellent communication and presentation abilities, strong analytical skills, and proficiency in Microsoft Office Suite are also required. Familiarity with industry-specific software such as CRM systems and project management tools will be an advantage, as well as the ability to thrive in a fast-paced, deadline-driven environment while effectively managing multiple priorities.,
Posted 4 days ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
This position is based in Bengaluru, India and reports directly to the Snr Director, Treasury in India. Qualifications: - Advanced Degree in Finance, Accounting, Economics, or Business; CTP required/ CPA preferred Experience: - 12+ years of Treasury experience with hands-on experience using a TMS Required Knowledge: - Excellent communication skills for internal and external interactions - Strong analytical, financial, and systems skills, including advanced spreadsheet and modeling skills - Understanding of Financial Markets - Self-motivated with keen attention to detail Primary Responsibilities: - UBO / KYC across bank account portfolio - Manage access requests and troubleshooting for access-related issues - Collaborate with Banking partners for issuing Letters of Credit/banking mandates - Support the development of internal controls and policies to manage risk exposure - Work with Business Units to analyze investor and equity partner requirements for cash diversification and investment - Perform other Treasury-related activities as necessary Cash Management: - Efficiently manage working capital and liquidity to optimize cash flow - Monitor and forecast cash positions to ensure availability of funds for daily operations and strategic initiatives - Implement strategies to enhance cash visibility and liquidity management Relationship Management: - Build and maintain relationships with financial institutions, banks, and relevant external partners - Negotiate terms and conditions for banking services, credit facilities, and other treasury-related agreements - Stay updated on industry best practices and emerging trends in treasury management Compliance and Reporting: - Ensure compliance with financial regulations and reporting requirements - Prepare and present comprehensive treasury reports to senior management, highlighting key performance indicators and risk metrics - Collaborate with auditors for smooth audits of treasury functions Strategic Planning: - Contribute to the company's financial strategy development and execution - Support/Lead the build-out of a centralized Treasury function in India - Help in streamlining initiatives and collaborate with cross-functional teams for strategic decision-making Team Management: - Manage a team of 8-10 Treasury professionals, provide coaching/mentorship, and create a high-performing team - Collaborate with internal and external counterparts, working in US shifts for optimal collaboration,
Posted 4 days ago
1.0 - 6.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
As an Operations Executive/Manager, you will be responsible for communicating with upper management to develop strategic operations goals and developing strategic long-range plans to achieve objectives. You will monitor the operational performance of internal and external service providers, as well as facility conditions and environmental performance, recommending funding levels and spending plans as needed. Creating a conducive workplace setting for productive work and ensuring occupant satisfaction will be part of your role. Additionally, you will oversee construction and renovation projects, handle emails, and respond to approvals and notifications promptly. If you have 1-6 years of experience in a similar role, your salary will be negotiable based on your experience and knowledge. If you possess the required skills and qualifications, please share your updated resume at your earliest convenience. Thank you for considering this opportunity. Best Regards, Reenu Tiwari Contact: +91-7065044020/22 Landline: 0120-4968379 Visit our Facebook Page: @osmgmtservices Website: www.osmgmtservices.com M/S OS Mgmt Consulting Services,
Posted 4 days ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Senior Business Execution Consultant at Wells Fargo, you will be joining the global Talent Acquisition Business Process & Execution (BP&E) team to support the HR Talent Acquisition function with business execution, operations, risk management, and business controls. In this role, you will lead support functions or operations for multiple business groups, contributing to large-scale strategic initiatives while ensuring efficiency, quality, and cost-effectiveness of solutions. Your responsibilities will include research on complex business, operational, and strategic initiatives, making recommendations for support functions, and assisting in the planning and execution of various programs and initiatives such as risk mitigation and customer experience enhancement. Collaboration and consultation with team leaders to develop project plans, policies, and procedures will be key aspects of your role. Required Qualifications: - 4+ years of Business Execution, Implementation, or Strategic Planning experience - Experience in Talent Acquisition Business Operations, Leadership, or equivalent - Experience in oversight or tracking recruitment processes, preferably for Asia or Asia Pacific countries - In-depth experience working within an international recruiting department and knowledge of international recruitment processes and businesses Desired Qualifications: - Experience in supporting recruitment projects and programs - Proficiency in process documentation, process improvement, and process readiness - Ability to analyze incidents and engage with risk, compliance, or audit stakeholders - Working experience in Workday Recruitment module - Knowledge of employment laws/regulations across India and/or Philippines - Some experience in Risk Management, Control Management, or equivalent for a Talent Acquisition function Job Expectations: - Report into the India and Philippines Lead Business Execution Consultant for Talent Acquisition - Participate in various business operations to meet Talent Acquisition goals - Present recommendations for strategic approaches and business performance improvement - Monitor programs, conduct risk management, and provide business consulting - Collaborate with leaders and executive management on risk mitigation strategies - Monitor, measure, evaluate, and report on the impact of decisions and controls - Identify opportunities for process improvement and conduct root cause analysis - Work as part of a global team, occasionally adjusting work patterns for international connection Posting End Date: 17 Apr 2025 Job posting may close early due to volume of applicants. Wells Fargo values diversity and emphasizes building strong customer relationships while maintaining a risk mitigating and compliance-driven culture. Employees are responsible for executing risk programs and adhering to policies and procedures. Candidates applying to job openings in Canada are encouraged from all qualified candidates, and accommodations for applicants with disabilities are available upon request. To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Wells Fargo maintains a drug-free workplace as per its Drug and Alcohol Policy. Third-party recordings during the recruiting and hiring process are prohibited, and candidates are required to represent their own experiences directly.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Are you a motivated individual looking for a challenging new opportunity We are currently seeking a dedicated team player to join our organization. Your responsibilities will include collaborating with colleagues, meeting project deadlines, and contributing to the overall success of the team. If you are ready to work hard and make a difference, we want to hear from you. Apply now and take the next step in your career.,
Posted 4 days ago
18.0 - 22.0 years
0 - 0 Lacs
indore, madhya pradesh
On-site
As a Senior Manager/AGM Finance at our esteemed Manufacturing MNC client, you will play a pivotal role in overseeing a wide range of financial and accounting activities. Your primary responsibilities will include account finalization, statutory compliance, taxation, auditing, and ensuring adherence to all financial regulations. You will be tasked with preparing cash flow forecasts, investment models, and fund flow reports to support strategic decision-making. Collaboration with internal and external auditors will be a key aspect of your role to facilitate smooth financial audits and uphold compliance with sanction terms. You will be responsible for the overall finance activities of the organization, including financial reviews, reporting, and monitoring cash flows to predict future trends. Additionally, you will be instrumental in developing and implementing financial policies and strategies to enhance the company's financial health and drive long-term business growth. To excel in this position, you should possess strong financial planning and strategy skills, along with expertise in managing profitability, strategic planning, and promoting process improvement. Your proficiency in forecasting, corporate finance, budget development, and CAPEX/OPEX management will be essential for success. Extensive experience in ERP FICO/HCM modules, statutory compliance, taxation, auditing, and revenue assurance is highly desirable, as well as a solid understanding of GAAP, financial reporting, and accounting software. The ideal candidate for this role is a Chartered Accountant with at least 15 years of post-qualification experience, preferably holding a Master's degree and Certified Public Accountant certification. A minimum of 15 years of experience in accounting and financial management practices, including senior management roles, is required. Strong analytical skills, proficiency in MS Excel, Word, and PowerPoint, and a detail-oriented approach to work are essential qualities for this position. If you are a seasoned finance professional with a proven track record of driving financial excellence and strategic growth, we invite you to join our dynamic team in Indore, MP (Pithampur Plant) and contribute towards shaping the financial future of our organization. Contact: Sushmita Hardia 8983613369 Job Types: Full-time, Permanent Benefits: - Health insurance - Paid sick time Schedule: - Day shift, Monday to Friday Yearly bonus Education: Master's (Preferred) Work Location: In person,
Posted 4 days ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
The Vice President of Operations plays a crucial role in overseeing and managing the operational functions of the organization to drive efficiency and support overall business objectives. You will be responsible for developing and implementing operational strategies to enhance productivity, directing day-to-day operations to meet business goals, and leading cross-functional teams to ensure cohesive operational processes. Your role will also involve identifying and addressing operational challenges, driving continuous improvement initiatives, and establishing key performance indicators (KPIs) for operational success. Collaboration with executive leadership to align operations with business objectives, ensuring compliance with industry regulations and standards, and optimizing supply chain and logistics processes for maximum efficiency are key aspects of this position. You will manage budgeting, forecasting, and resource allocation for operational activities, implement best practices in inventory management and quality control, and evaluate and mitigate operational risks to safeguard business continuity. Additionally, leading change management initiatives, maintaining relationships with external partners and suppliers, and overseeing the implementation of new technologies to enhance operational capabilities are essential responsibilities. The ideal candidate will have a Bachelor's degree in Business Administration, Operations Management, or a related field, with a preference for a Master's degree. Proven experience in a senior operational leadership role, expertise in developing and executing operational strategies, and a strong understanding of supply chain management, process optimization, and efficiency improvement are required. Exceptional leadership, communication, and decision-making skills, along with proficiency in financial management, budgeting, and resource allocation, are crucial for success in this role. The ability to foster a culture of continuous improvement, collaborate with cross-functional teams and executive leadership, and ensure compliance with industry regulations are also essential qualifications. The Vice President of Operations should possess excellent problem-solving abilities, strategic planning skills, and a track record of optimizing operational processes and achieving cost efficiencies. Proficiency in project management, change management methodologies, and strong business acumen with analytical skills to drive data-informed decisions are key attributes for this position. If you have a passion for resource allocation, continuous improvement, project management, financial management, and operations management, along with skills in strategic planning, decision-making, executive leadership, and change management, we invite you to consider this exciting opportunity.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
Are you ready to drive business growth and make a real impact In this role as a Corporate Relationship Manager in the Supply Chain Finance Division, you will be at the heart of the sales function. Your mission will be to acquire new business and generate revenue by building and nurturing corporate relationships. You will specifically focus on generating leads from mid-size corporates for vendors and distributors to meet their short-term financial needs. As a proactive go-getter, you will seek out and pursue new business opportunities with potential corporate clients. You will become the trusted advisor for corporate clients, addressing their needs and concerns with professional expertise. Taking charge of client accounts, you will ensure all deliverables are met and client satisfaction is top-notch. Crafting and executing plans to strengthen client relationships and achieve ambitious business goals will also be a key part of your responsibilities. To qualify for this role, you should have an MBA in Marketing or Finance with at least 5 years of experience in a bank, NBFC, or fintech. A proven track record and a strong understanding of the corporate sector are essential. Excellent communication, negotiation, and interpersonal skills are also required. Key competencies for success in this role include a genuine passion for understanding and meeting client needs, the talent for forging and maintaining strong, trust-based relationships with clients, outstanding verbal and written communication skills, masterful negotiation skills aiming for win-win outcomes, and sharp analytical skills to identify and resolve client issues swiftly and efficiently. Joining our dynamic supply chain finance team will provide you with opportunities for cross-functional experience, allowing you to collaborate with various departments and enhance your versatility. You will also have the chance to build a robust network of industry contacts, opening doors to new opportunities and career advancements. If you are passionate about building relationships and driving business growth, we invite you to make a difference and be part of our team.,
Posted 4 days ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
As the Vice President of Investment and Fundraising, you will play a crucial role in leading efforts to raise capital and attract investors or donors based on the organization's requirements. Your responsibilities will include developing comprehensive financial strategies, fostering relationships with key stakeholders, and managing large-scale investment portfolios or fundraising campaigns. Collaboration with senior leadership will be essential to drive financial growth and ensure sustainability. In terms of Investment Management, you will be tasked with developing and implementing an investment strategy aligned with the organization's long-term objectives. This will involve managing relationships with potential and existing investors, overseeing the investment portfolio to optimize risk management and returns, as well as conducting due diligence, market analysis, and risk assessments to identify valuable investment opportunities. Additionally, you will be responsible for presenting investment opportunities to the Board of Directors and executive team, along with staying updated on market trends and regulatory changes. Regarding Fundraising Leadership, you will lead the development and execution of major fundraising campaigns, capital raising initiatives, and donor engagement strategies. Cultivating relationships with high-net-worth individuals, foundations, corporate sponsors, and institutional donors will be crucial. You will also oversee the creation of tailored fundraising materials and work with marketing teams to enhance brand awareness and drive donor acquisition. Identifying and securing multi-year funding agreements and partnerships while ensuring compliance with legal and ethical standards will also fall under your purview. Your role will also involve Strategic Planning & Leadership, where you will collaborate with the executive team to develop long-term financial strategies and organizational goals. Providing leadership to fundraising and investment teams, offering regular reports to senior management, and contributing to the organization's growth and sustainability through financial planning and forecasting will be key responsibilities. To be successful in this role, you should possess a Bachelor's degree in Finance, Business Administration, Economics, or a related field, with an MBA or CFA preferred. You should have 8-12 years of experience in fundraising, investment management, venture capital, private equity, or related financial roles, along with a proven track record of successfully raising significant capital. Strong leadership, analytical, communication, and problem-solving skills are essential, as well as experience with CRM and financial management tools. Key competencies required include Relationship Building, Strategic Vision, Leadership, Financial Acumen, and Negotiation Skills. The benefits and compensation package for this full-time position include a competitive salary, performance-based bonuses, comprehensive health benefits, retirement plans, paid time off, professional development opportunities, and more. If you are passionate about driving financial growth, building strategic partnerships, and leading impactful fundraising and investment initiatives, this role offers a dynamic opportunity to make a significant contribution to the organization's mission and success.,
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
The Associate Manager - Customer Success will be responsible for managing CSA Teams in CoE, CSA team performance, prioritizing leadership requirements and activities, and overseeing the Customer Success team in India. You will proactively engage with customers to ensure they realize value from products and solutions, leading to revenue retention and new revenue opportunities. Ideal candidates can identify needs, communicate effectively, and exceed client expectations, combining visionary and analytical skills. Work timings and location: Eastern shift timings, from 5:00 PM to 2:30 AM IST. Work from the office located in Hyderabad. Responsibilities: - Work closely with Customer Success functional leadership to drive prospecting strategies, AT RISK Management, and Renewal Management. - Coach & Mentor teams to perform their duties effectively. - Lead and Manage Customer Success teams, providing guidance & mentorship. - Develop & implement strategic plans for Customer Success aligned with overall business objectives. - Identify process improvements to enhance efficiency. - Act as a strong advocate for customers, addressing their needs & concerns effectively. - Monitor team performance and take corrective actions. - Implement career development and growth opportunities for team members. - Hire Talent as per requirements & groom them for success. Goals: - Retained Revenue. - 95% Case Resolution within 30 days. - Improve First Contact Resolution time. - Adherence & Measurement of internal SLA and Quality Audit. - Maintain attrition below 15%. - Accurate forecast within 5% of the GRR, RRR for each quarter. - Work towards renewals and achieve or exceed the plan of 92.5% GRR and 96% ARR. Requirements: - Bachelor's Degree, preferably in business or a related field. - 10-13 years of industry experience, including 7+ years in Customer Success, Account Management, and Renewals. - Proven experience managing Customer Success teams of approximately 10 members directly. - 5+ years of experience in managerial roles. - Experience working in large-scale organizations with diverse teams and processes. - Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills. - High attention to detail with working knowledge of reporting and analytics solutions. - Strong knowledge and experience in CSA (Customer Success Associate) activities. - High level of agility and ability to manage change effectively. - Demonstrable ability to communicate, present, and influence credibly and effectively at all organizational levels, including executive stakeholders. - Experience improving customer experience, driving increased retention and growth. - Proven track record of managing and leading Customer Success teams with global clients. - Expertise in team building, coaching, and talent development within Customer Success. - Strong leadership and team management skills. - Experience managing large volumes of uncovered or low-touch customers is desirable. - Proficiency with Salesforce: The Customer Company or experience with any CRM tool. - Experience working in a software company, particularly in renewals, retention, or customer success departments. - Hands-on experience in resolution and escalation management. Qualifications: - Bachelor's Degree, preferably in business or a related field. - 10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals. - Proven experience managing Customer Success teams of approximately 10 members directly. - 5+ years of experience in managerial roles. - Experience working in large-scale organizations with diverse teams and processes. - Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills.,
Posted 4 days ago
5.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
Qualcomm India Private Limited, a part of the Human Resources Group, HR Shared Services team, is looking for a dynamic individual to join as a Manager, HR Shared Services. As part of the People Solutions organization, you will be responsible for providing high-quality HR services to employees globally and maximizing the strategic contribution of the HR function at Qualcomm. In this role, you will manage a team of HR Advisors situated across various regions including North America, India, EMEA, and APAC. Reporting to the People Solutions Senior Director, you will play a key role in fostering a culture of collaboration, continuous improvement, and customer-centric service delivery within the HR Shared Services team. Your responsibilities will include people management and leadership, strategic planning and execution, service delivery oversight, stakeholder management, continuous improvement, and process optimization. You will be expected to lead, coach, and develop your team, drive performance excellence, and ensure adherence to service level agreements and key performance indicators. The ideal candidate should possess a Bachelor's degree and at least 5 years of experience in Human Resources or related fields. Preferred qualifications include a Bachelor's or Master's degree in Business, Human Resources, or a related field, along with 10+ years of experience in talent development, organizational development, and performance management. Key competencies required for this role include analytical skills, building trusting relationships, effective communication, creativity, decision-making abilities, organizational skills, mentoring and coaching capabilities, and technical knowledge in HR policies and guidelines. If you are an individual with a disability requiring accommodations during the application process, Qualcomm is committed to providing accessible support. Qualcomm values workplace accessibility and equal opportunities for all individuals. Join Qualcomm in the Invention Age and be a part of a team that is transforming industries and enriching lives through innovative technologies and products. Contact Qualcomm Careers for more information about this exciting opportunity.,
Posted 4 days ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining Amalgam Steel, a company that is experiencing significant growth due to increasing demand for steel products in various sectors. As the Head of Strategic Growth & Development, you will play a key role in driving strategic initiatives, identifying new market opportunities, and leading the company's downstream diversification and innovation efforts. Your responsibilities will include conducting thorough market research to identify trends and competitive dynamics, translating insights into actionable strategies, evaluating new business ideas and opportunities, assessing feasibility, and building financial models to determine viability and ROI. You will also collaborate with cross-functional teams, manage end-to-end projects, engage with clients to negotiate deals, and oversee project execution to ensure alignment with business objectives. In addition, you will be responsible for monitoring performance, providing updates to senior leadership and board members, preparing reports on market trends and financial performance, implementing risk mitigation strategies, and representing the company at industry events. To qualify for this role, you should ideally have an MBA or be a Chartered Accountant with 8-12 years of experience in strategic planning and business development. Prior exposure to M&A, technology tie-ups, or partnerships is advantageous, along with industry experience in steel, forging, auto ancillaries, or heavy engineering sectors. Strong analytical and financial modeling skills are required, as well as the ability to drive innovation and scale value-added product lines. This position may require travel with senior leadership for business development, conferences, and site visits, as well as flexibility to work extended hours to meet project deadlines. The compensation offered is competitive and in line with industry standards. Amalgam Steel is an equal opportunity employer committed to creating an inclusive, diverse, and respectful work environment where every employee is valued and empowered to thrive.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
Our client is a well-established facility management company with a strong presence across India, serving over 500 clients. Headquartered in Mumbai, they deploy more than 21,000 professionals across 5,000 sites nationwide. They are currently looking for a dynamic individual to spearhead their Gujarat business operations from Ahmedabad, reporting directly to the Head of Operations. The role is crucial as it involves P&L responsibilities for the Gujarat region, aiming to deliver operational excellence and meet set targets and budgets for the year 2024 and beyond. Candidates based in Delhi NCR with experience in Facilities, Buildings, or Property Management are encouraged to apply, with a requirement to work from the office. As North India is a key growth area for the business, the successful candidate will play a pivotal role in driving profitability and operational efficiency. Key responsibilities include overseeing daily operations, implementing strategies for productivity and quality enhancement, collaborating with teams for maintenance projects, monitoring KPIs, ensuring regulatory compliance, and fostering strong client and vendor relationships. The ideal candidate should have a background in Hotel Management or Engineering, preferably supplemented with an MBA degree or diploma. Prior experience in business and operations roles within FM companies, particularly in the North region, is highly desirable. Strong skills in customer satisfaction, client relationship management, budgeting, team leadership, and strategic planning are essential for success in this role. In summary, the selected candidate will lead a team of professionals, drive revenue and profit growth, develop operational strategies, and ensure service excellence to meet business targets consistently throughout the year.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
ambala, haryana
On-site
As a Key Account Officer in Edtech B2B Sales, you play a critical role in managing and growing key accounts, fostering lasting relationships, and driving revenue growth within the education technology sector. Your responsibilities include developing and executing strategic plans to achieve sales targets, expanding the company's customer base, and building strong customer relationships with key decision-makers and stakeholders. It is essential to identify and understand the needs and goals of key accounts, actively seek new sales opportunities, and effectively communicate the value proposition through proposals and presentations. Collaborating with cross-functional teams is crucial to ensure the timely and successful delivery of solutions per customers" needs. You must proactively assess, clarify, and validate customer needs, negotiate contracts, and close agreements to maximize profits. Resolving customer concerns and issues to maintain a high level of customer satisfaction is also part of your role. Monitoring and analyzing sales and customer metrics to provide actionable insights, staying up-to-date with industry trends, market activities, and competitors are key aspects of this position. To qualify for this role, you should have a Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in B2B sales within the education technology industry, successful key account management, and achieving sales targets are required. Strong understanding of CRM software, sales performance metrics, exceptional communication, and interpersonal skills are essential. Your negotiation and problem-solving abilities will be put to the test, along with your analytical mindset to interpret sales data and industry trends. Working independently and as part of a team in a fast-paced, dynamic environment, demonstrating resilience, handling rejection and objections effectively, and having thorough knowledge of the educational technology landscape and its competitive environment are critical for success in this role. Key skills for this position include negotiation, B2B sales, industry trends analysis, sales performance metrics, strategic planning, problem-solving, analytical skills, customer relationship management, interpersonal skills, key account management, sales, communication, CRM software, among others.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an advertising professional, you will be responsible for creating and implementing advertising campaigns across various platforms to promote products or services. Your primary goal will be to reach and engage target audiences effectively to drive brand awareness and increase sales. You will work closely with clients to understand their requirements and develop tailored advertising strategies to meet their objectives. In this role, you will collaborate with a team of creative professionals, including copywriters, designers, and media specialists, to develop compelling and impactful advertising materials. You will also monitor and analyze the performance of advertising campaigns, making adjustments as needed to optimize results and achieve desired outcomes. Additionally, you will stay updated on industry trends and best practices to ensure that advertising efforts remain relevant and competitive in the market. Your creativity, strategic thinking, and attention to detail will be essential in delivering successful advertising campaigns that resonate with target audiences and drive business growth.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Hyperpure is a platform that delivers high-quality ingredients to restaurants at wholesale prices. We supply groceries, vegetables, fruits, poultry, seafood, dairy, ingredients, condiments, spices, ready-to-cook items, etc. We are a leading B2B grocery company in the Indian market that specializes in supplying fresh produce and non-perishable goods to restaurants, hotels, and catering businesses. As the individual responsible for end-to-end operations of one large warehouse or a combination of warehouses, you will function as the COO of those warehouses. Your role will involve driving customer experience and profitability through strategic initiatives, overseeing daily operations to ensure seamless business functions, designing processes to enhance quality, boost productivity, and support growth. You will be managing the delivery process to maintain high performance standards and collaborating with internal and external stakeholders to launch new projects. It will be your responsibility to conduct regular training for the warehouse team to foster a high-performance culture, develop operational frameworks to increase process efficiency, and ensure operational excellence and compliance standards with regular audits across warehouses to maintain business continuity. Implementing best practices in logistics, warehousing, and distribution to enhance supply chain efficiency will be a crucial aspect of your role, along with ensuring compliance with company policies, industry regulations, and safety standards. To be successful in this role, you should have at least 3+ years of experience in supply chain/fulfillment center operations/logistics and possess in-depth operational experience in e-commerce or a related industry. You should have spearheaded large ground teams, championing a culture of excellence and high performance, and have the ability to influence and partner with different levels of the organization to achieve results. Excellent communication, analytical, and problem-solving skills are essential for this position.,
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As the Head of Growth for B2B Sales, you will spearhead efforts to expand revenue and broaden the customer base by collaborating closely with sales, marketing, product, and senior management. Your role is ideal for a visionary leader excelling in strategic planning, business development, and sales leadership. You will be responsible for developing and executing a comprehensive growth strategy in collaboration with cross-functional teams, setting growth objectives, and devising clear strategies to achieve them. Identifying target markets, understanding customer needs, and evaluating competitive landscapes will inform your strategic decisions. Leading and managing the B2B Sales Team will involve providing leadership, coaching, and guidance to drive performance and achieve sales targets. Setting clear goals, monitoring progress, and implementing strategies to enhance sales effectiveness and efficiency are key responsibilities. Identifying and pursuing new business opportunities is essential, where you will continuously assess market trends, customer demands, and competitor activities to uncover new growth avenues. Building and nurturing relationships with key clients, partners, and industry stakeholders will be crucial in generating leads and business opportunities. Optimizing sales processes and performance is another key aspect of your role, involving evaluating and refining sales processes to boost efficiency, productivity, and customer satisfaction. Implementing sales tools, methodologies, and metrics to monitor and improve performance will include pipeline management, forecasting, and conversion rates. Collaboration with Product Teams is vital as you work closely to align sales and product development strategies. Ensuring consistent messaging, effective lead generation, and successful campaigns by providing input on target audience segmentation and messaging will be part of your responsibilities. Analyzing sales data and metrics regularly, along with customer feedback and market trends, will help derive insights and make informed decisions. Identifying areas for improvement and implementing corrective actions to optimize performance and revenue growth are essential for success. Staying updated on industry trends and best practices will be crucial, as you keep abreast of industry trends, emerging technologies, and best practices in B2B sales and growth strategies. Leveraging this knowledge to drive innovation, identify competitive advantages, and position the company as a market leader is key. Qualifications and Experience: - Education: Bachelor's degree in business, marketing, or a related field (MBA preferred). - Experience: Minimum of 10 years in B2B sales and business development, focusing on driving revenue growth. - Leadership: Proven track record of motivating and developing high-performing sales teams. - Communication: Excellent communication and interpersonal skills to build strong relationships with clients and internal stakeholders. - Analytical Skills: Ability to interpret data, generate insights, and make data-driven decisions. - Strategic Thinking: Strong problem-solving abilities with a focus on achieving results. - Technical Proficiency: Familiarity with CRM systems, sales analytics tools, and other sales technologies. - Industry Knowledge: In-depth understanding of the B2B sales landscape, market dynamics, and industry trends. - Adaptability: Ability to thrive in a fast-paced and dynamic work environment.,
Posted 4 days ago
1.0 - 5.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a key member of our team, you will be responsible for building and maintaining profitable relationships with key customers. Your role will involve resolving customer complaints quickly and efficiently, ensuring high levels of customer satisfaction. Keeping customers updated on the latest products will be crucial to increasing sales and retention rates. In this position, you will have the opportunity to meet with High Net-worth Individual (HNA) customers to strategically plan and implement initiatives aimed at improving sales. You will also play a vital role in expanding our customer base through upselling and cross-selling techniques. Understanding the unique and individual needs of each customer will be essential in providing personalized solutions and exceeding their expectations. Additionally, familiarity with the competitive landscape will enable you to strategize effectively and stay ahead in the market. We are particularly interested in candidates with a background in NBFC, Insurance & Banking, or the Automobile Industry. This full-time position offers benefits such as cell phone reimbursement, day shift schedules, and performance bonuses. The ideal candidate will possess a Bachelor's degree and at least 1 year of relevant work experience. If you are a proactive and customer-focused professional looking to make a significant impact, we encourage you to apply for this exciting opportunity.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As the Vice President Project, you will be responsible for overseeing and managing various projects within the organization. This is a full-time position based in Gurugram with an annual compensation of $47,010. You will report directly to the CMD and are expected to start on 1st September 2022. Your primary role will involve leading project teams, ensuring project deliverables are met on time and within budget, and collaborating with stakeholders to achieve project objectives. Additionally, you will be required to provide strategic direction, identify risks, and implement mitigation plans to ensure project success. Strong leadership, communication, and project management skills are essential for this role.,
Posted 4 days ago
7.0 - 11.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Senior Product Manager at our eCommerce platform team in Chennai, you will play a crucial role in shaping the consumer buying experience. With over 7 years of experience, you will be leading the product roadmap across various consumer-facing verticals, utilizing your unique background and skill sets. Your responsibilities will include detailed planning and execution of new initiatives, as well as scaling and leading a team as these initiatives gain traction. Collaboration and alignment across multiple internal and external stakeholders will be essential in this role. Your key responsibilities will involve setting and owning the product vision and strategy, deriving roadmaps and release plans from the vision, and collaborating with engineers to translate them into actionable items. You will drive cross-functional collaboration to align with key stakeholders in the product development lifecycle. Operating in a culture of experimentation, learning, and innovation will be vital to solving user needs effectively. You should excel in creating outstanding customer journeys and associated customer experiences by navigating various use cases from ecommerce, supply chain, logistics, direct marketing, and multi-channel partnerships. Working both independently and within a team environment, you will need to achieve customer business objectives, personal and team goals, and complete assignments within established timeframes and specifications. Your ability to develop tasks and work assignments based on sometimes vaguely defined objectives will be crucial. Additionally, you will be required to create timelines and roadmaps for product development, overseeing the development and project management processes. Communication skills are key in this role as you will work directly with the leadership team to communicate and drive product plans, metrics, and roadmaps. To excel in this role, you must possess excellent analytical skills to solve complex problems, have experience in handling data-based and highly analytical problems, and have at least 9 years of professional experience in Product Management, preferably from a product company. An understanding of technology and the ability to talk about it proactively, as well as an entrepreneurial spirit to drive growth and thrive in a dynamic environment, are also essential qualities for success in this position.,
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As a Senior Operations Manager (Revenue Growth Manager) at Faym based in Gurgaon, you will play a pivotal role in orchestrating the affiliate programs and driving operational excellence. With over 5,000 creator stores generating 800 CR GMV annually and achieving a growth rate of 108% month over month, Faym is at the forefront of content commerce in India. Your main responsibilities will include leading and mentoring a team of 20+ professionals, fostering a collaborative and results-oriented environment to cultivate a high-performing team. You will be responsible for identifying, analyzing, and capitalizing on emerging trends and opportunities to optimize affiliate program performance and maximize ROI for clients. Leveraging data analytics, you will make data-driven decisions to drive continuous improvement and uphold the highest standards of operational excellence. To excel in this role, you should have at least 5 years of experience in leading high-performing operations teams within the affiliate marketing industry. Your strategic vision and proficiency in data analysis will be key in developing innovative solutions to complex operational challenges. Strong interpersonal skills are also essential for building and maintaining relationships with internal and external stakeholders. Joining Faym offers you the opportunity to contribute to a dynamic and growing company that is shaping the future of how Indians shop online. You will have opportunities for professional growth and advancement in a supportive and challenging environment, along with ESOPS. If you are ready to redefine operational excellence and drive unparalleled efficiency, this role is the perfect fit for you.,
Posted 4 days ago
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