Job Description

Responsible to manage end to end Store Operations Accountable to achieve Store Targets- Sales and KPIs Achieve customer satisfaction standards by maximising customer's experience. Manage all phases of store operations to ensure maximum sales and profitability. Focus on key business initiatives, store presentation, marketing execution, inventory control, loss prevention, risk management and daily operational cost control. Mentor & manage store staff Ensure visual displays of the products as per VM guidelines Coordinate with different departments for operations effectiveness. Ability to multitask with demonstrated management skills in coaching, training, recruiting and communication. Providing a clean, fun and safe environment for the employees and customers. Propose and follow up for relevant stocks and replenishments regularly Handling damaged products & returns. Facilitate staff learning and development. Prepare daily, weekly, monthly sales reports Manage to get customer data in the POS Manage cash handling and stock management | Petty Cash management Handle and resolve staff grievances