Industry & Sector:
Organized retail / Consumer goods brick-and-mortar store operations with omnichannel fulfillment. This role sits in frontline retail management, driving store-level profitability, customer experience, and operational excellence across an on-site retail outlet.
Primary, best-performing title (for job portals):
Retail Store Manager
About The Opportunity
We are seeking a hands-on Retail Store Manager to lead a high-traffic store in India. You will own daily store operations, build high-performing teams, and deliver consistent sales growth while upholding merchandising standards, loss prevention, and customer delight. This on-site role is ideal for an ambitious retail operator who thrives on measurable results and servant leadership.Role & Responsibilities
- Drive store sales and KPI performanceset targets, track daily/weekly results, and execute action plans to hit revenue and conversion goals.
- Lead store operations including cash management, POS reconciliation, opening/closing procedures, and compliance with retail SOPs.
- Manage inventory control: oversee receiving, stock replenishment, cycle counts, and shrinkage-reduction programs.
- Execute visual merchandising and local merchandising plans to maximize product visibility and seasonal promotions.
- Coach, schedule, and develop store staffconduct regular performance reviews, deliver training, and maintain staffing levels for peak periods.
- Own store-level P&L and cost controlsoptimize labour, margins, and vendor coordination to improve profitability.
Skills & Qualifications
Must-Have
- Proven retail store management experience with responsibility for sales targets and daily store metrics (KPI-driven).
- Strong knowledge of inventory control, stock audits, and shrinkage prevention.
- Hands-on experience with Point-of-Sale (POS) systems and cash reconciliation procedures.
- Track record of managing store P&L, labour scheduling, and margin optimisation.
- Demonstrable skills in visual merchandising and execution of promotional campaigns.
- Customer-focused with experience resolving escalations and improving in-store NPS or CSAT metrics.
Preferred
- Experience with retail ERP or merchandising platforms (e.g., Microsoft Dynamics, SAP Retail, or similar).
- Exposure to omnichannel operations (click & collect, ship-from-store) and local store marketing.
- Retail management certification or diploma.
Benefits & Culture Highlights
- Competitive salary with performance-linked incentives and store-level bonus programs.
- Clear career pathopportunities to progress to Area/Cluster Manager roles plus structured leadership training.
- Employee discounts, supportive frontline culture, and focus on operational excellence and customer-first values.
Apply if you are a results-oriented retail manager who thrives in a fast-paced, customer-centric environment and wants to own P&L, team development, and the in-store customer journey. Strong operational discipline and a passion for retail excellence will make you successful in this role.
Skills: inventory management,kpis,team management,operations,visual merchandising,p&l management,loss prevention
