On-site
Full Time
Are you a dynamic leader with a passion for beauty, customer experience, and operational excellence? Enrich is looking for an experienced Store Manager to join our growing team!
- Supervise and manage daily salon operations, including staff scheduling, inventory management, and customer service.
- Lead, guide, and motivate the salon team to achieve performance goals and uphold service standards.
- Ensure the salon environment is clean, organized, and compliant with all health and safety regulations.
- Develop and execute marketing and promotional strategies to attract new clients and retain existing ones.
- Address customer inquiries, feedback, and complaints with professionalism and promptness.
- Conduct regular staff meetings and training sessions to ensure continuous development and high performance.
- Monitor and analyse salon performance metrics, preparing timely reports for senior management.
- Stay updated on industry trends and introduce new techniques and services to keep the salon competitive.
✔ Strong leadership and communication skills
✔ Experience in retail/salon/store operations preferred
✔ Customer-focused mindset
✔ Ability to manage teams and multitask efficiently
Enrich
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