Store Manager

Job Title:

Location:

Business:

Job Summary

Store Manager

Key Responsibilities

Store Operations & Sales

• Oversee day-to-day store operations to ensure smooth functioning
• Drive sales targets, productivity, and store profitability
• Monitor KPIs including conversion, ATV, UPT, and footfall

Team Management

• Lead, train, motivate, and manage store staff
• Ensure effective rostering, attendance, and performance management
• Foster a customer-first and performance-driven culture

Customer Experience

• Deliver a consistently high standard of customer service
• Handle customer feedback, escalations, and resolution effectively
• Build repeat business through strong in-store engagement

Inventory & Merchandising

• Manage inventory, stock levels, replenishment, and shrinkage control
• Ensure VM guidelines are followed and stores are visually appealing
• Coordinate with HO on stock planning and store requirements

Reporting & Compliance

• Prepare daily, weekly, and monthly sales and operations reports
• Ensure adherence to company SOPs, processes, and audit requirements
• Maintain store hygiene, safety, and compliance standards

Preferred Candidate Profile

• Prior experience in men’s apparel brands such as

  Raymond

  ,

  Arvind

  ,

  Van Heusen

  ,

  Louis Philippe

  , or

  Allen Solly

  preferred
• Strong leadership, communication, and people management skills
• Sound understanding of retail metrics and inventory management
• Hands-on, proactive, and solution-oriented approach

What We Offer

• Opportunity to grow with a fast-expanding retail brand
• Performance-driven culture with learning and growth opportunities
• Competitive compensation aligned with experience

How to Apply

• Interested candidates may share their CV at

  careers@ackross.com