Storage Administrator

Role Overview

The Storage Administrator at the L3 level is responsible for managing, maintaining, and optimizing storage infrastructure in a multi-vendor environment. This role requires advanced expertise in storage technologies, operational efficiency, and problem resolution to ensure high availability, performance, and cost-effectiveness.

Key Responsibilities

1. Storage Administration

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• Define storage pools, data characteristics, and volume selection.
• Optimize space utilization across hard disk drives and tiered storage configurations.
• Perform storage administration services, including problem management resolution and engineering services.
• Provide Level 1, Level 2, and Level 3 support for storage-related issues

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1. Storage Provisioning

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• Add or remove servers from the Storage Area Network (SAN).
• Allocate and reallocate disk volumes to servers as required.
• Configure and expand storage networks and disk resources

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1. Performance and Capacity Management

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• Monitor storage infrastructure resource utilization and reconfigure as necessary to meet business requirements.
• Identify and resolve storage-related performance issues in collaboration with system administrators.
• Provide recommendations for storage environment expansion as needed

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1. Patch Management

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• Review firmware and connectivity patches published by vendors.
• Assess the risk of installing patches and manage them through the change management process

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1. Vendor Management

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• Collaborate with storage vendors such as EMC, IBM, HP, HDS, and NetApp for issue resolution and infrastructure optimization.
• Coordinate with vendors for storage infrastructure issues and ensure timely resolution

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1. Disaster Recovery (DR) Support

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• Implement and manage disaster recovery solutions for storage environments.
• Ensure data recoverability and business continuity through robust DR strategies

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Required Skills and Qualifications

• Technical Expertise

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• Advanced knowledge of SAN, NAS, DAS, and tiered storage configurations.
• Experience with multi-vendor storage technologies (e.g., EMC, NetApp, HP).
• Proficiency in storage provisioning, performance optimization, and capacity planning.
• Familiarity with backup solutions and disaster recovery strategies.

• Certifications

  (Preferred):
• Dell EMC VNX Solution Expert.
• NetBackup Certified.
• ITIL Foundation Certification.

• Soft Skills

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• Strong analytical and diagnostic abilities.
• Effective communication and collaboration skills.
• Ability to work in a fast-paced, 24x7 production environment.

Additional Responsibilities

• Monitor the storage infrastructure using vendor-provided tools.
• Perform audits and ensure compliance with organizational policies.
• Maintain documentation for audits, capacity planning, and change management processes.