Steward/waiter

Job SummaryThe Steward/Waiter is responsible for providing excellent customer service by taking orders, serving food and beverages, maintaining cleanliness and hygiene standards, and ensuring guest satisfaction throughout their dining experience. Key ResponsibilitiesGuest ServiceGreet guests warmly and escort them to their tables. Present menus and provide detailed information when asked (e.g., about food portions, ingredients, or allergens). Take accurate food and beverage orders and enter them into the system. Serve food and drinks promptly and professionally. Ensure guest satisfaction by checking on them regularly and addressing any requests or concerns. Clear tables and ensure proper table settings for the next guests. Operational DutiesSet up dining areas, including arranging tables, chairs, cutlery, glassware, and linens. Assist in the preparation and serving of meals when required. Maintain cleanliness of service stations, side stands, and the dining area. Assist with buffet setup and replenishment (if applicable). Handle billing and payment processes accurately. Hygiene & SafetyAdhere to all food safety, hygiene, and sanitation standards. Follow all company policies and procedures to ensure a safe working environment. Ensure proper handling of equipment and tools. TeamworkCoordinate with kitchen staff to ensure timely and accurate service delivery. Support fellow team members during busy operations. Attend training sessions and team meetings as required.