Job Description

Role Description: Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities - To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc.) - Attend briefing before start of shift and debriefing at the end of shift - Check the menu and note special instructions from the supervisor at the beginning of the day - To do all mis end place’ correctly before the service time to ensure agreed standards of service - Provide food and beverage services in a proper manner - Speak in a empathetic tone and communicate all information to his supervisor - Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site - Maintain a clean and neat work environment - Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) - Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down - Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: - Previous food handling experience in a corporate environment - Excellent grooming and personal presentation - Good communicator, friendly and receptive to client’s needs - Customer service orientation - Punctuality and accurate time keeping - Ability to work unsupervised and show initiative - Ability to work as part of a team