Step into a Global Role: International Voice & Chat Process Openings.

Job Description

Job Opening : Global BPO Customer Support Representative Eligibility Criteria: Graduates or Undergraduates with at least 1 year of experience in an International BPO. Freshers are welcome to apply. Experienced candidates may be eligible for a salary increase of up to 30% , depending on skills and market standards. Key Responsibilities: Provide exceptional customer service through voice, email, and chat support. Manage inbound and outbound communications across multiple channels. Maintain a friendly, positive attitude and ensure customer satisfaction during each interaction. Efficiently resolve customer issues , delivering quick and effective solutions . Meet key performance metrics , such as response time, resolution rates , and customer satisfaction . Shifts & Work Schedule: Rotational shifts with flexibility. Rotational weekly offs (5 working days and 2 days off). perks & Benefits: Complimentary two-way cab service for easy commuting. Monthly performance-based incentives . Comprehensive insurance coverage for your peace of mind. Additional allowances to boost your earning potential. How to Apply: Send your resume via WhatsApp to HR Sunil at 7030942444 . Or, email your resume to sunil.k@spes.in . Share this opportunity with your friends and colleagues we are hiring!