State Head

Job Description

Key Responsibilities 1. Develop and implement business strategies for achieving revenue targets, increasing market share, and enhancing customer satisfaction. 2. Manage a team of managers, supervisors providing guidance, coaching, and support to achieve operational objectives. 3. Ensure compliance with regulatory guidelines and company policies. 4. Monitor market trends and competitor activities and develop plans to respond accordingly. 5. Build and maintain strong relationships with key stakeholders, including customers, government officials, and other industry leaders. 6. Conduct regular performance reviews and implement improvement plans as needed. 7. Monitor and analyse financial performance data to identify trends and areas for improvement. 8. Participate in the development and execution of marketing and promotional campaigns. 9. Coordinate with other departments to ensure seamless delivery of products and services. 10. Manage risk by implementing appropriate controls and processes. 11. Ensure that all banking & non banking operations are conducted in an ethical and professional manner. Skills Required 1. Leadership: Ability to lead a team of managers, supervisors and motivate them to achieve business objectives. 2. Strategic thinking: Ability to think strategically and develop effective business strategies that drive revenue growth, increase market share, and improve customer satisfaction. 3. Financial acumen: Strong understanding of financial metrics, accounting principles, and financial analysis to make informed business decisions. 4. Communication: Excellent communication skills, including the ability to communicate effectively with customers, stakeholders, and internal teams. 5. Analytical skills: Strong analytical skills to analyze financial and operational data, identify trends, and develop actionable insights. 6. Regulatory compliance: Knowledge of banking regulations and compliance requirements to ensure that all banking operations are conducted in accordance with relevant laws and regulations. 7. Customer focus: Strong customer focus and commitment to providing exceptional customer service to drive customer satisfaction and loyalty. 8. Problem-solving: Ability to identify problems, develop and implement effective solutions, and make decisions quickly in a fast-paced environment. 9. Teamwork: Collaborative approach to working with internal teams and stakeholders to achieve business objectives. 10. Adaptability: Flexibility to adapt to changing business requirements and a dynamic work environment. Technical/Functional Proficiency Required 1. Excellent problem-solving skills 2. Excellent communication skills in English, Hindi and Regional language, professional maturity and business judgment. 3. Data-driven decision making.