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4.0 - 9.0 years
4 - 5 Lacs
Alwar
Work from Office
Position Overview The position District Coordinator Bal Mitra Gram is designed to obtain high-quality professional leadership for implementing KSCF s Programmes and related projects. The incumbent is expected to lead its direct action arm and contribute to the development, integration and execution of the KSCF strategy. The position holder will be responsible for guiding and ensuring effective implementation to achieve sustainable positive changes in the lives of children. S/he will also ensure building of effective projects monitoring & evaluation system in order to achieve the overall objectives of the focused initiatives of the KSCF. S/he in this position will be accountable for ensuring effective integration of quality field projects, with selected advocacy interventions/social campaigns, and thereby advancing synergistic, long-term, and sustainable impact in the lives of KSCF s Impact Population. The position holder would also coordinate with key Program forums, networks etc., and ensure KSCF s value-addition in the Program work . Key Responsibility Areas Programme To ensure smooth implementation and coordination of KSCFs Bal Mitra Gram (Child Friendly Village) programme To supervise all project staff in the project locations and provide strategic direction to the team Pay regular visits to the project villages to strengthen community outreach and ensure implementation of project activities To design work plan and activities for project villages in the project area an ensure overall implementation of work plan To contribute in design of all project related surveys in the project area and ensure in their implementation. Participate in any other activities that may be required to fulfil the objectives of the programme Stay informed about larger educational, economic and developmental issues as well as those that relate to the organization s programmes. Documentation To oversee collection of data and preparation of project/ progress reports in accordance with schedule finalized by the central office. To monitor preparation of reports and finalization of reports as per schedule. To oversee process documentation and documentation of best practices Networking and advocacy Develop and strengthen partnerships with the local government, civil society organisations and other stakeholders for implementation of project activities. Take a lead role in advocacy and dissemination activities with the Government during the project period Administration and finance Identify need-based training of the staff in accordance with organizational policy and carry out annual appraisal based on agreed work plan. Conduct weekly/ fortnightly/ monthly meetings with staff, seek and apply inputs from the staff for effective programme implementation. Ensure financial monitoring of the project activities in accordance with the narrative report Ensure implementation of financial and administration policies of the organisation Maintain the Office and all the documents kept there in good and safe condition. Ensure safety security of staff and assets of KSCF Office. Help in identification and recruitment of the project staff, associates and consultant in consultation with the Central Office in Delhi. Leadership Recruit, lead and develop the Programme team in field, including setting performance objectives and performance reviews together with your supervisor. To build internal capabilities, in both people and processes. Additional Duties: The duties and responsibilities as set out above are not exhaustive and you may be required to carry out additional duties within reasonableness of your level of skills and experience, as and when assigned by the supervisor Key Performance Indicators Adherence to timelines for submission of monthly reports and the quality of work delivered. Level of execution Number of community events held Effectiveness of program delivered on ground Quality of Program -How well has the program progressed and if the community is satisfied with the benefits Quality of documentation maintained. Network and Advocacy Initiatives - Promotes the mission of the organization among the local community Stakeholder engagement, and advocacy across the organizations priority areas. Timely submission of Monthly reports. Your performance will be monitored and assessed on both a monthly as well as annually based on the above KRAs and Performance Indicators. Desired Qualifications: 1. Bachelors/Masters in relevant field- BA/MA, BSW/MSW 2. Atleast 4 years of work experience in the field of social work 3. Have experience of handling a team
Posted 1 month ago
5.0 - 10.0 years
10 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
We are looking forward to hire Business Analysis Professionals in the following areas : : Business Analyst Must Have 5 years of relevant experience in business analysis. Experience in requirement gathering and quick grasping skills with good Interpretation and elicitation of requirements. Profound expertise in User story writing. Strong knowledge to breakdown larger requirements in to workable user stories. Possess impressive stakeholder engagement skills. Handle collaboration of cross functional teams. Carry Agile mindset and possess strong foundation of understanding Agile concepts and latest best practices in the industry. Ability to facilitate Agile Ceremonies. Good to Have Working knowledge of ADO. Experience of handling large teams. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 month ago
6.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Description: About the Role The Talent Acquisition (TA) Specialist will support recruitment for 3M s Global Technology Center/ Technology Center of Excellence (TCOE), focusing on hiring for Global IT and Finance functions. The role requires strong experience in recruiting for Global Capability Centers (GCCs) or Shared Services environments, with a proven ability to manage global stakeholder relationships and deliver high-quality talent in a fast-paced, highly matrixed environment. Key Responsibilities Lead end-to-end recruitment for a range of roles within IT (e.g., SAP, IT Infrastructure, Digital, Cybersecurity, Data Analytics) and Finance (e.g., FP&A, Controllership, Treasury, Audit, Tax, GSC) functions. Partner with hiring managers across global geographies, including the U.S., EMEA and APAC, to understand workforce planning and talent needs. Source, screen and assess candidates using a combination of internal tools (Workday) and external platforms (LinkedIn Recruiter). Build and maintain talent pipelines for niche and volume roles in a Global Capability Center /shared services setup. Build internship & apprenticeship pipelines by working with Campuses and third-party partners Collaborate with global TA partners, HRBPs and business leaders to deliver seamless hiring experiences. Ensure compliance with internal recruitment processes, background checks, data accuracy and reporting. Provide insights and market intelligence on talent trends within GCCs/Shared Services, including compensation, skill availability and competitor benchmarking. Track, analyze, and report on key TA metrics such as Time-to-Fill, Offer-to-Join Ratio, Diversity Metrics, etc. Provide guidance to 1-2 contingent resources on day-to-day management of TA operations Required Qualifications & experience Masters degree in Human Resources 6 to 8 years of experience in Talent Acquisition, specifically supporting Global Capability Centers (GCCs) or Global Shared Services hiring. Demonstrated success in hiring across IT and Finance verticals, preferably for global roles. Hands-on experience with ATS platforms (preferably Workday), sourcing tools and talent mapping. Strong stakeholder engagement, with the ability to influence and collaborate across time zones. Excellent communication, interpersonal and organizational skills. Preferred Skills Experience in recruiting for multinational companies with global TA operations. Strong understanding of GCC/ shared services talent markets. Exposure to diversity hiring initiatives and employer branding in the GCC space. Ability to thrive in a dynamic, highvariable -volume recruitment environment.
Posted 1 month ago
2.0 - 4.0 years
1 - 2 Lacs
Jhargram, North24 Pargans
Work from Office
Job Description Designation: Mobilizer Organization: SwitchON Foundation Location: Jhargram and North 24 Parganas (Extensive travel within the states required) Work Experience: Minimum 2 years of relevant experience in community mobilization and skills training Compensation: Upto 22,000/- per month (Fixed) + Additional Variable Pay + Commitment Bonus (based on experience and qualifications) Language Proficiency: Proficiency in Bengali and Hindi; English preferred About SwitchON Foundation Established in 2008, SwitchON Foundation is a pioneering non-profit organization committed to driving sustainable development through innovative solutions in climate-resilient agriculture, clean energy, green livelihoods, and industry decarbonization . With a passionate team of over 175 professionals , we operate across 10 states in India, empowering communities with climate-smart technologies and practices. Recognized as a Great Place to Work , SwitchON Foundation takes pride in its inclusive and diverse workplace , with strong representation of women in leadership roles . Our impact is amplified through a combination of innovative programs, social enterprises , and strategic policy advocacy aimed at creating lasting change. To learn more about our work, please visit: www.switchon.org.in Responsibilities As a Mobilizer, you will play a crucial role in creating awareness among youth and their parents about various courses and career opportunities. Your key responsibilities include: Mobilization Planning and Strategy: Develop and implement mobilization plans and strategies. Coordinate with various departments and stakeholders to ensure resources are in place. Create detailed mobilization plans, timelines, and schedules. Campaign Management: Drive innovative and effective mobilization campaigns. Ensure compliance with organizational policies and regulatory requirements. Budget and Timeline Management: Manage budgets and timelines related to the mobilization process. Stakeholder Communication and Management: Communicate with all stakeholders to inform them about mobilization progress. Address stakeholder concerns and ensure their needs are met. Ensure the number of tie-ups made meets the target. Progress Reporting and Issue Resolution: Regularly update senior management on mobilization progress, highlighting any risks or issues. Address and resolve any challenges that arise during the mobilization phase. Target Achievement: Meet category-wise and trade-wise targets. Achieve the monthly sales target of mobilization within the deadline. Data Management: Maintain and retrieve data for analysis. Ensure timely data/report submission. Knowledge of ERP entry is essential. Student Retention: Work to recover students who have dropped out of programs. Eligibility and Required Competency Education: Graduate degree in social work, development studies, or a related field. Experience: Minimum of 2 years of experience working with communities in NGOs. Prior experience in skills development training, vocational training, entrepreneurship, micro-enterprise development, or similar projects is preferred. Skills: Strong communication and community mobilization skills. Responsible and committed to delivering quality and timely results. Proficiency in Email, Excel, Word, and PowerPoint. Location: Candidates should reside in West Bengal or Jharkhand. Travel: Open to extensive travel within West Bengal and Jharkhand as necessary. Reporting Structure Reports to: Project Manager in Kolkata. Team: This position involves working closely with a diverse and dynamic team. Compensation Annual CTC: Upto 22,000/- per month (Fixed) Additional Benefits: Variable Pay + Commitment Bonus (Compensation will be aligned with experience, qualifications, and current salary) Reimbursement : Official travel, stay, and logistics as per organisational policy Application Process To apply, please complete the application form and upload your updated CV and cover letter via the link - https://forms.gle/NmTGoJeumhFeSKkj8
Posted 1 month ago
7.0 - 10.0 years
5 - 8 Lacs
Kolkata
Work from Office
This role will oversee and manage the legal functions. This position requires a seasoned legal professional with substantial experience in corporate law, compliance, and risk management. Required Candidate profile The ideal Candidate will provide strategic legal guidance, ensure compliance with legal regulations, and manage a team of legal professionals to support the company’s objectives.
Posted 1 month ago
8.0 - 10.0 years
4 - 8 Lacs
Pune, Maharashtra, India
On-site
MAN Truck Bus is looking for a highly qualified, talented and motivated Application Owner for vPDM to join our dynamic team. The vPDM Application Owner will be responsible for the strategic management and operational oversight of our virtual Product Data Management (vPDM) system. The candidate will work closely with cross-functional teams, including engineering, design, and manufacturing, to support and optimize our product development processes. He/ she will have a strong background in application management (steering and implementing) and ideally hands-on experience from a developers and users perspective. In this role, you will be working closely with our MAN and TRATON IT colleagues as well as engineers to ensure meeting specifications, and providing support throughout the development and integration process. Responsibilities: Application Development: Design, develop, and implement vPDM application solutions to meet business needs Solution Architecture: Create architectural solutions for vPDM platforms and assist in implementing them Technical Support: Provide technical support to internal teams and customers, ensuring optimal functionality of vPDM applications Documentation: Detailed documentation of system configurations, application settings, and user guides must be prepared and maintained Integration Management: Manage and execute the integration of new features, tools and technologies into existing systems Data Management: Develop and implement data management practices to ensure data integrity and security Quality Assurance: Execute rigorous testing of applications before rollout, including regression and user-acceptance testing Team Collaboration: Work closely with cross-functional teams and across brands such as IT and Engineering to fulfil project goals Requirements Must Have: Minimum 3 years of experience in application development and implementation Technical Skills: Proficiency in object-oriented programming (OOP) languages (e.g. Python3, Java, C, C++, etc.) Tool Proficiency: Hands-on experience with vPDM tools and software, ideally PTC, Dassault or Siemens environments or similar software and platforms Soft Skills: Excellent communication, team collaboration, and problem-solving skills Analytical Abilities: Strong analytical skills with a good problem-solving attitude Project Management: Familiarity with Agile or Scrum methodologies is advantage Language Proficiency: Fluent in English, further languages like German or Swedish are an asset Project Management skill Budget tracking Project governance Administrative and People Managemen
Posted 1 month ago
5.0 - 10.0 years
8 - 10 Lacs
Mumbai, Bengaluru, MG Road
Work from Office
Experience Required : 7+ Years Employment Type : Full-time/Onsite Job Summary: We are looking for dynamic and experienced Lead Specialists Talent Acquisition to join our team in Bangalore. The ideal candidates will have a proven track record in end-to-end lateral recruitment, excellent communication skills, and strong stakeholder and team management capabilities. Key Responsibilities: Manage the entire recruitment lifecycle for lateral hiring across various business units. Collaborate closely with business leaders and hiring managers to understand hiring needs and define recruitment strategies. Source, screen, and assess candidates through various channels and tools. Ensure a seamless and professional candidate experience throughout the hiring process. Handle stakeholder management and provide timely updates on recruitment progress. Lead and mentor a small team of recruiters, ensuring delivery on hiring targets. Maintain and analyze recruitment data to improve efficiency and process effectiveness. Drive employer branding initiatives and support talent pipelining efforts. Required Skills & Qualifications: 7+ years of experience in lateral recruitment with strong expertise in end-to-end hiring. Excellent communication and interpersonal skills. Proven experience in stakeholder engagement and expectation management. Strong team management skills with the ability to mentor and guide junior recruiters. Experience using ATS platforms, sourcing tools, and recruitment analytics. Ability to work in a fast-paced, dynamic environment with a solutions-driven mindset. Preferred Qualifications: Experience in hiring for IT/Technology/Consulting domains. Prior experience in a large-scale recruitment setup or matrix organization.
Posted 1 month ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
The ITAM Change Management Lead is responsible for overseeing the change management processes within the IT Asset Management domain. You will be tasked with managing changes to IT assets, ensuring alignment with organizational goals, and minimizing risk to business operations. Your role will require a deep understanding of ITAM, change management methodologies, and leadership in driving process improvements. With 12 years of experience, you are expected to bring advanced expertise and a strategic vision to the role. Lead and manage the ITAM change management process, ensuring all changes to IT assets are documented, evaluated, and approved in alignment with company policies. Collaborate with IT, operations, and other departments to ensure smooth implementation of changes, minimizing disruption to business processes. Establish and enforce governance around change management to ensure compliance with internal policies and external regulations. Develop, implement, and continuously improve change management processes within the ITAM framework. Identify and address gaps in the current change management processes to enhance efficiency and effectiveness. Lead initiatives to automate and streamline change management workflows using ITAM tools and platforms. Assess the impact of proposed changes on the IT environment, identifying and mitigating risks associated with asset changes. Develop and maintain a risk assessment framework for evaluating the potential impact of changes to IT assets. Ensure proper risk controls are in place and that all changes are communicated effectively to stakeholders. Act as the primary liaison between ITAM and other departments, ensuring alignment and understanding of change management processes. Facilitate communication between technical teams, business stakeholders, and leadership to ensure successful change implementation. Provide training and guidance to stakeholders on change management best practices and procedures. Develop and deliver regular reports on change management activities, including metrics on change success rates, impact analysis, and areas for improvement. Use data analytics to identify trends, forecast potential issues, and provide actionable insights to leadership. Monitor key performance indicators (KPIs) related to change management and implement corrective actions as needed. Provide leadership and mentoring to a team of change management professionals, fostering a culture of continuous improvement and learning. Lead by example, demonstrating best practices in change management and ITAM processes. Drive the adoption of change management tools and methodologies across the organization. Qualifications: - Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. - 12+ years of experience in IT Asset Management, with a strong focus on change management. - In-depth knowledge of ITAM processes, including software and hardware asset management. - Proven experience in leading change management initiatives in complex IT environments. - Strong understanding of ITIL, COBIT, and other relevant frameworks. - Experience with ITAM tools and platforms (e.g., ServiceNow, Flexera, etc.). - Exceptional communication, leadership, and stakeholder management skills. - Relevant certifications (e.g., ITIL, PMP, Change Management Practitioner) are highly desirable.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
delhi
On-site
AND Academy is a design upskilling venture launched by the Indian Institute of Art and Design (IIAD), in collaboration with Kingston School of Art, London. Offering online and hybrid diploma programs in Graphic Design, UX Design, Motion Graphics, Digital Brand Communication, and Interior Design, AND Academy aims to make learning design accessible, affordable, and industry-relevant. The curriculum is developed by industry experts to create active, interactive, and collaborative learning experiences through live sessions and strategic tech integration. As a Manager/Senior Manager at AND Academy Pvt. Ltd., located in Okhla Phase 1, New Delhi, your role involves enhancing student employability through strategic placement initiatives. With a Bachelor's degree in Business Administration, Human Resources, Education, or a related field, along with at least 7 years of experience in campus placements or career services, you will play a crucial role in developing and implementing placement strategies to support graduates and working professionals in their design careers. Your responsibilities include developing and executing a comprehensive placement strategy, building strong relationships with industry partners, alumni, and stakeholders, and analyzing trends to align placement services with industry standards. Additionally, you will lead, mentor, and manage the placements team, oversee data management and reporting, plan and execute placement drives and events, and act as a senior point of contact for students, providing strategic guidance and support for their career aspirations. To excel in this role, you must possess leadership qualities, be proactive, dynamic, and capable of strategic planning and execution. Proficiency in advanced data management tools and software, excellent organizational and communication skills, and the ability to work collaboratively in a team environment are essential. The working hours are from 9:00 a.m to 6:00 p.m (Monday to Friday) and 10:00 a.m to 5:00 p.m on Saturdays with 2 Saturdays off. The remuneration is negotiable and commensurate with skills and qualifications.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
The purpose of the job is to act as a UX/UI Designer at vidaXL and take responsibility for designing the best possible user experience. This involves conducting UX research, creating concepts, developing high-fidelity mockups, and validating ideas through methods like A/B testing. Your core tasks will include conducting both quantitative and qualitative user research to define design requirements for internal teams, identifying user pain points and areas for product improvement, staying updated on industry and UX trends, collaborating with other designers to ensure design consistency, modifying designs based on evolving customer preferences, working closely with cross-functional teams to develop user-centric products, presenting strategic proposals to stakeholders, contributing to the development and maintenance of a design system, creating wireframes and interactive prototypes, and developing high-quality user interface designs that align with the brand and offer an exceptional user experience. To qualify for this role, you should have a Bachelor or Master degree in Interaction Design, Human Computer Interaction, or related fields, along with 6-10 years of experience as a UX/UI Designer or similar role. A portfolio showcasing relevant projects is required. Additionally, you should have a good understanding of Design Thinking and other common methodologies, proficiency in screen design tools such as Figma, Adobe XD, or similar software, and a strong grasp of user-centered design principles and usability best practices. Knowledge of accessibility standards (WCAG) and responsive design principles is necessary, and familiarity with HTML, CSS, and front-end development is beneficial. Previous experience in eCommerce or related fields is preferred, and the ability to adapt in a fast-paced environment is essential. Effective communication skills, fluency in spoken and written English, and availability for 40 hours per week in Hyderabad, India are also required.,
Posted 1 month ago
5.0 - 10.0 years
0 - 0 Lacs
jaipur, rajasthan
On-site
The Centre for Energy, Environment and People is a Jaipur-based research and policy advocacy initiative focused on driving critical research and fostering democratic coalitions for low carbon transition and climate justice. Our mission is to prioritize communities, workers, and the environment in reimagining energy systems. We conduct intersectional research, drive collective action, and partner with institutions, citizens, and communities to build equitable and inclusive energy systems. Our thematic priorities include electricity governance, low carbon pathways, and just energy transition. Location: Jaipur, Rajasthan (remote work is not an option) Preferred Qualifications: - Academic training in Economics, Law, Public Policy, or any other relevant field - Experience in strategy-building and execution of initiatives for research and advocacy in electricity governance, energy transition, labour rights, or environment protection Work Experience: 5 - 10 years of relevant work experience Job Functions: - Guide programs to advance the organisation's mission - Develop conceptual research strategy, guide project teams, and undertake necessary tasks - Facilitate network building with relevant stakeholders across bureaucracy, academia, peers, civil society organizations, and industry - Foster coalitions to facilitate inclusive dialogues and collective action - Conduct policy research and policy analysis - Manage data collection, management, and analysis - Handle documentation, research, and publications - Represent the organization on appropriate platforms Core Competencies: - Sound understanding of the Indian Constitution, the Rule of Law, and mechanics of Governance - Reasoning and analytical ability, including working with relevant databases - Excellent writing, editing, and publishing skills to articulate multi-dimensional narratives effectively - Ability to foster consistent meaningful engagement with key stakeholders - High level of maturity and strong interpersonal skills - Understanding of the energy sector and climate change paradigms - Leadership skills to support cross-functional teams Remuneration: 12 - 18 LPA, based on experience and competencies.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
thane, maharashtra
On-site
As a Project Manager at Lemon Yellow LLP, you will play a pivotal role in our rapidly growing company by overseeing the planning, execution, and delivery of projects. Your ability to thrive in a fast-paced environment will allow you to make a real impact on our upward trajectory. Your responsibilities will include developing comprehensive project plans that define scope, resources, budget, and timelines. It is crucial to maintain a process-driven approach to ensure project deliverables are completed on time and within budget. Proactively identifying and mitigating potential risks is essential to safeguard project success. Additionally, you will be tasked with fostering a collaborative and motivating environment for your team, conducting regular meetings, addressing challenges, and celebrating achievements. Building strong relationships with internal and external stakeholders is key to successful project management. You will be responsible for communicating project updates, milestones, and risks clearly and effectively. Managing project budgets effectively and implementing cost-control measures are crucial aspects of the role. Regular reviews will be conducted to ensure project deliverables meet the highest quality standards and exceed client expectations. Proficiency in project management tools like ClickUp, Jira, or Zoho is a plus for this position. In return, Lemon Yellow LLP offers you the opportunity to work on a variety of products and services, allowing you to apply your project management skills to the best of your ability. You will also have the chance to be an essential part of inspiring growth both internally and externally. Your role as the face of Lemon Yellow for clients involves making decisions that benefit not only the business but also the agency and the team. At Lemon Yellow LLP, we prioritize fun and fulfillment in our carefully curated culture. Your welfare, including personal, professional, mental, and physical well-being, becomes our responsibility. From Fitness Thursdays to Learning Saturdays, we strive to make you laugh and learn. If you excel at making projects reach their destination regardless of obstacles, Lemon Yellow LLP welcomes you to join our user-centered UI/UX design agency based out of Thane, Maharashtra. With international operations, experienced mentorship, and a passionate team, our aim is to design digital happiness.,
Posted 1 month ago
8.0 - 13.0 years
12 - 14 Lacs
Chennai, Tamil Nadu, India
On-site
Hiresquad Resources is looking for an experienced Transactional Quality Manager for a Domestic Banking Process . If you are currently a Manager Quality or a tenured Deputy Manager on paper within a BPO's domestic banking process, with over 8 years of overall experience, you'll be instrumental in leading quality initiatives and driving continuous improvement. Role & Responsibilities As the primary point of contact between QA teams, Operations, and clients, your responsibilities will include, but are not limited to, the following: Lead, manage, motivate, and mentor a team of Quality Analysts. Drive consistency to ensure strong quality performance and alignment across all programs. Deliver process as well as agent-level insights to continuously improve and deliver outstanding customer experience across the program. Work alongside Operations and the hiring team to provide onboarding, coaching, remediation, training, and development for Quality Analysts and QA Leads. Implement and drive the QA process and structure. Identify possible issues and trends and provide actionable insights while communicating them to relevant stakeholders. Implement initiatives and projects to counteract any possible trends and drive business KPIs. Aggregate audit findings and analyze gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience, and drive higher efficiency. Analyze quality and performance trends to provide recommendations for program improvement. Responsible for the delivery of vendor quality metrics at management reviews. Qualifications Experience: Overall 8+ years of experience in the BPO sector. Current Role: Must be currently working as a Manager Quality or a tenured Deputy Manager on papers in a BPO in a Domestic Banking process . Location: Must be a local candidate for Chennai. Skills & Knowledge Communication: Excellent communication and interpersonal skills. MS Office: Excellent MS Office skills (presentation and Excel). FMEA: Should have good knowledge of FMEA (Failure Mode and Effects Analysis) identification and mitigation of vulnerabilities. Quality & Analytical Tools: Excellent knowledge of Quality and Analytical tools. Qualitative Concepts: Should be well versed with Qualitative concepts. Process Improvement: Should have worked on process improvement projects driving Customer Experience, Process Improvements, and Profitability. Interested candidates can mail their CV to [HIDDEN TEXT] or call at 8467054123.
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Cybersecurity Pre-Sales lead, you will play a crucial role in driving the pre-sales function for cybersecurity solutions. Your primary focus will be on collaborating with sales, technical teams, and customers to design and deliver tailored cybersecurity solutions that align with customer needs and support business growth by showcasing our company's cybersecurity expertise. Your responsibilities will include leading the pre-sales team to deliver high-quality technical solutions for cybersecurity opportunities, collaborating with sales teams to identify customer requirements, and serving as the technical authority and advisor during customer engagements. Additionally, you will design and architect cybersecurity solutions based on customer requirements, industry standards, and best practices, and prepare detailed proposals, presentations, and technical documentation for RFPs/RFIs. You will also develop and present proof-of-concept (PoC) demonstrations and pilot projects to showcase the effectiveness of our solutions. Furthermore, you will act as a trusted advisor to clients, articulating the technical and business benefits of our cybersecurity solutions, and conduct workshops, webinars, and technical sessions to educate customers and internal teams. Building relationships with key stakeholders, including C-level executives, will be essential to drive strategic discussions and ensure successful engagements. Staying updated on emerging cybersecurity trends, threats, and technologies, as well as analyzing competitors and market dynamics, will be crucial for refining our offerings and strategies. Representing the organization at industry events, conferences, and forums will also be part of your role. Collaboration and team management are key aspects of this position, requiring you to coordinate with product, engineering, and delivery teams to ensure seamless solution deployment. Mentoring and guiding the pre-sales team to foster a culture of technical excellence and innovation will be essential for driving success in this role. To qualify for this position, you should hold a Bachelor's or Master's degree in Computer Science, Information Technology, Cybersecurity, or a related field. You should have at least 8 years of experience in cybersecurity, including a minimum of 5 years in a pre-sales leadership role, with a proven track record in designing and delivering complex cybersecurity solutions. Preferred certifications for this role include CISSP, CISM, CEH, CCSP, or equivalent certifications, as well as vendor-specific certifications such as Palo Alto, Cisco, Fortinet, AWS, or Azure Security. If you are passionate about cybersecurity, possess strong leadership skills, and have a knack for designing tailored solutions to meet customer needs, we invite you to join our team and make a significant impact in the field of cybersecurity.,
Posted 1 month ago
3.0 - 15.0 years
0 Lacs
pune, maharashtra
On-site
As a Scrum Master at our client's company, you will play a crucial role in facilitating and ensuring the effective application of Scrum principles and practices within the product development teams. Your primary focus will be on guiding the teams to achieve high levels of performance, quality, and reliability while adhering to the agile methodology. You will work closely with Product Owners, Product Directors, and the Chief Product Officer (CPO) to align the team's work with the overall product vision, strategy, and business objectives. Your responsibilities will include removing impediments, fostering an environment of continuous improvement, and ensuring the team meets sprint commitments and goals. You will be expected to have expertise in Agile and Scrum, facilitation of ceremonies, conflict resolution, servant leadership, and coaching teams. Additionally, experience in project management, stakeholder engagement, risk management, data-driven decision-making, and technical understanding will be beneficial. Key requirements for this role include facilitating Scrum ceremonies effectively, coaching the team in Agile best practices, encouraging continuous improvement, collaborating with the Product Owner on sprint goals, monitoring progress against sprint goals, identifying and resolving blockers, fostering collaboration within the team, ensuring quality standards are met, optimizing team velocity, and aligning the team's work with the broader product vision. To be successful in this role, you should have a Bachelor's degree in computer science, Information Technology, Business, or a related field, along with at least 3 years of experience as a Scrum Master or in a similar role within an Agile environment. Strong understanding of Scrum, Agile, and Lean principles, excellent facilitation, coaching, and conflict resolution skills, organizational skills, attention to detail, and the ability to work collaboratively with cross-functional teams and stakeholders are essential. Certifications such as Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or similar Agile certifications are preferred. Familiarity with Agile project management tools like JIRA, Trello, or equivalent will be advantageous. If you are looking to contribute to a dynamic team in a fast-paced environment and drive growth and success for the clients, this role might be the perfect fit for you.,
Posted 1 month ago
10.0 - 15.0 years
0 Lacs
hyderabad, telangana
On-site
Job Title: Chief Operating Officer (COO) Healthcare Department: Executive Leadership Reports To: Chief Executive Officer (CEO) Location: Hyderabad city Employment Type: Full-Time Job Overview The Chief Operating Officer (COO) for a healthcare organization is responsible for overseeing the day-to-day operations of the facility or healthcare system. This senior executive role ensures that the organization runs efficiently, maintains high standards of patient care, and meets financial and operational goals. The COO will work closely with the CEO, clinical leadership, and other departments to develop and implement strategies that enhance patient outcomes, operational performance, and overall organizational growth. Key Responsibilities Operational Leadership: Oversee the operational management of healthcare services, ensuring that all departments are functioning efficiently and effectively. Develop and implement operational strategies that align with the organization's mission, vision, and goals. Ensure optimal patient care delivery by managing clinical and non-clinical services, including inpatient, outpatient, and emergency services. Collaborate with clinical leadership to ensure the integration of patient care with organizational operations. Strategic Planning And Execution Partner with the CEO and executive team to formulate and implement long-term strategic plans for the organizations growth and improvement. Drive initiatives that enhance operational effectiveness, reduce costs, and improve the patient experience. Monitor healthcare trends, regulatory changes, and emerging technologies to position the organization for success in a rapidly evolving healthcare landscape. Financial Management Oversee the development and execution of annual budgets, ensuring financial sustainability while maintaining high-quality patient care. Monitor financial performance, identify areas for improvement, and recommend corrective actions. Ensure that operational initiatives are financially viable, cost-effective, and aligned with the organizations financial goals. Quality Improvement And Compliance Establish and maintain performance metrics to monitor the effectiveness and efficiency of healthcare delivery. Implement and oversee quality improvement initiatives to enhance patient safety, care outcomes, and satisfaction. Ensure compliance with healthcare regulations, accreditation standards, and quality guidelines. Manage risk management and patient safety initiatives, working to mitigate potential operational risks. Leadership And Team Management Lead and manage senior operational leaders and department heads, ensuring alignment with organizational goals and performance expectations. Foster a culture of collaboration, accountability, and excellence across all teams. Oversee staff development, including training, recruitment, retention, and performance management. Provide leadership during crises, ensuring the organization adapts to changing circumstances, such as public health emergencies or financial challenges. Patient Experience And Satisfaction Monitor patient satisfaction levels and work closely with clinical teams to enhance patient experience. Ensure that patient-centered care is consistently prioritized, creating a positive environment for patients, families, and staff. Collaborate with the marketing and public relations teams to promote the organizations services and community engagement. Collaboration And Stakeholder Engagement Cultivate strong relationships with internal stakeholders, including physicians, nurses, administrators, and support staff, to promote a unified organizational approach to patient care. Represent the organization in interactions with external stakeholders, such as regulatory bodies, insurance providers, and community organizations. Work with physician leaders and clinical departments to ensure smooth integration of services and maintain strong relationships with medical staff. Qualifications Education: Bachelors degree in healthcare administration, business administration, or a related field (required). Masters degree in healthcare administration (MHA), business administration (MBA), or a related field (preferred). Experience At least 10-15 years of progressive leadership experience in healthcare operations, with a proven track record of success in a senior management role. Strong background in managing large, complex healthcare facilities or systems, including hospitals, outpatient services, and healthcare networks. In-depth knowledge of healthcare regulations, compliance, quality improvement, and patient safety standards. Skills Strong operational and strategic leadership skills, with the ability to develop and execute large-scale organizational strategies. Financial acumen, with experience managing budgets, financial performance, and cost-reduction initiatives. Expertise in healthcare industry standards, trends, and best practices. Excellent communication, negotiation, and interpersonal skills for dealing with a diverse range of stakeholders. Ability to lead change, implement innovation, and drive improvement in healthcare delivery systems. Skills: financial management,team management,patient experience,strategic planning,compliance,operations,communication,stakeholder engagement,negotiation,operational leadership,organization,quality improvement,management,healthcare,
Posted 1 month ago
8.0 - 13.0 years
12 - 14 Lacs
Kolkata, West Bengal, India
On-site
Hiresquad Resources is seeking a highly skilled and experienced Operations Manager for an International Voice Process in Kolkata. We're looking for a seasoned leader who is currently serving as a Manager or Tenured Deputy Manager in an International BPO, with a proven track record of managing large teams (80+ FTEs, including Team Leaders and Assistant Managers) and excelling in operational matrices. We encourage diversity candidates and those willing to relocate to apply! Key Roles and Responsibilities Service Level Management: Analyze and maintain all Client Service Level Agreements (SLAs), implementing effective improvement plans as needed to ensure consistent performance. Team Leadership & Development: Select, train, develop, and manage the performance of direct reports (Team Leaders/Assistant Managers) and their respective teams. This includes planning and assigning work in accordance with organizational policies and legal requirements. Operational Reporting & Review: Manage and review critical operational reports, such as Attendance adherence, PFP (Pay for Performance), Client Scorecards, and various Metrics Management reports. Client Relationship Management: Create and maximize strong relationships with client partners, ensuring alignment and satisfaction. Policy & Performance Guidance: Provide strong leadership and guidance to direct reports to ensure consistent administration of company policies and standards. Define and implement any corrective actions necessary to meet operational performance targets. Coaching & Feedback: Conduct regular one-on-ones with direct reports to review individual and team performance, offering ongoing developmental coaching. Employee Engagement: Foster a positive work environment through proactive employee engagement initiatives. Resolve employee relations issues professionally and in a timely manner. Cross-Functional Collaboration: Participate in cross-functional meetings to review information from operational support functions (Training, HR, Quality, WFM, TA) and partner to define action plans that resolve issues and drive continuous improvement. Strategic Operations: Implement best practices and strive to over-deliver for clients, drive consistent performance, evaluate staffing needs with input from Business Development and the Client, and make adjustments to meet changing requirements. Business Reviews: Attend business reviews with the client to represent operational performance and insights. Team Management: Effectively handle and manage a team comprising Team Leaders. Key Skills and Knowledge BPO Experience: client-facing work experience in a BPO environment. Technical Familiarity: Knowledge of Internet Services, MS Office, and basic computer troubleshooting. Flexibility: Willingness to work in any shift and on weekends as required by a 24x7 international operation. Goal Orientation: Ability to establish a clear course of action for self and others to accomplish specific goals. Coaching & Development: Demonstrated ability to coach and develop action plans that maximize performance and provide effective feedback. Process Improvement: Proven ability to analyze and improve work processes; capable of establishing a course of action for self and others to achieve specific goals. Resilience: Works well under pressure and follows through on tasks to completion while maintaining a professional demeanor. Communication: Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates. Organizational Skills: Demonstrated ability to organize and prioritize projects in a fast-paced, deadline-oriented business environment. Mentorship: Demonstrated ability to mentor, coach, and provide direction to team members. Adaptability: Willingness to work a flexible schedule to meet business needs. Operational Metrics: Strong understanding and proven track record with operational matrices like SLA, CSAT, Attrition, Shrinkage, and NPS . Educational Qualification Graduation (any discipline). Interested candidates can mail their CV to [HIDDEN TEXT] or call at 8467054123.
Posted 1 month ago
8.0 - 13.0 years
10 - 14 Lacs
Kolkata, West Bengal, India
On-site
Hiresquad Resources is looking for a highly analytical and experienced Transactional Quality Manager for an International Voice Process (US Process) based in Kolkata. If you're currently a Manager on papers in Quality within an International BPO and possess over 8 years of overall experience, you'll be instrumental in driving continuous improvement and managing quality KPIs for our client. Role & Responsibilities Drive Continuous Improvement: Utilize an analytical mindset to drive continuous improvement for key Critical-to-Quality (CTQ) metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction), and FCR (First Contact Resolution). Manage Quality & Client KPIs: Manage Call Quality and client-related KPIs with analytical quantification, establishing clear correlations. Evaluate Interventions: Evaluate the effectiveness of Transaction Quality (TQ) interventions. Strengthen Quality Framework: Strengthen Quality management processes and frameworks to enhance overall quality delivery. Process Control & Compliance: Drive Process control and Compliance, in addition to managing audit requirements. Knowledge Consistency: Ensure knowledge consistency across teams through calibration sessions, quizzes, D-Sat scrubbing, and other methods. Stakeholder Communication: Interact and streamline channels of communication with other functions and clients. Floor Support & Training: Provide quality floor support, deliver feedback, conduct refreshers, and implement corrective training. Cross-Functional Support: Support cross-process and cross-location teams as needed. Audit Support: Support the Quality and Compliance teams in performing audits and follow-ups based on observations highlighted. Preferred Candidate Profile Education: Graduate in any discipline. Certification: Green Belt Trained and Certified (mandatory). Technical Knowledge: Good knowledge about computers and proficient in MS Office. Communication: Excellent communication skills, both verbal and written. People Management: Good people management skills, with a high level of maturity in handling clients, stakeholders, peers, etc. Analytical & Quantitative Skills: Strong analytical and quantitative abilities; adept at data handling and data interpretation. Problem Solving: Process-oriented with strong planning, decision-making, and prioritization skills. Ability to meet deadlines and work under pressure in an unstructured environment. Industry Tools: Good working knowledge of T&TQ (Training & Transaction Quality) systems, tools, and technologies . Innovation: Ability to generate and implement out-of-the-box ideas and process improvement initiatives within the process. FMEA Experience: Experience in designing the FMEA (Failure Mode and Effects Analysis) framework in the existing organization or in the past. Adaptability: Flexible to work in a 24x7 environment, including night shifts and weekends, based on scope. Detail Orientation: Detail-oriented with strong organizational and presentation skills. Interested candidates can mail their CV to [HIDDEN TEXT] or call at 8467054123.
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a Business Analyst, you will be responsible for analyzing the business needs of clients, recommending solutions, and evaluating those solutions independently. You will perform Business Analysis tasks autonomously and provide guidance to junior BAs. Your role will involve using analytical skills and judgment to identify, prioritize, structure, and solve complex problems. You will work closely with customers to understand and define enterprise goals and objectives, contribute significantly to sprint planning and estimation, and act as the face of the team to the customer, serving as a subject matter expert for all business and strategic needs. Your responsibilities will include understanding and using Business Analysis (BA) knowledge areas appropriately to address business problems, analyzing business needs and solutions, devising strategies, facilitating stakeholder collaboration effectively, validating and verifying information to identify solution options, aligning designed and delivered solutions with stakeholder needs, and implementing effective requirement creation and management practices. You will champion requirements elicitation using proven techniques and tools, define solution approaches, identify business improvement opportunities, allocate requirements across solution components, and develop design options to achieve the desired future state. You will also define software quality attributes, external interfaces, constraints, and other non-functional requirements. Furthermore, you will develop training materials and tips for stakeholders to enhance their efficiency in using business analysis tools, work with large or multiple teams spanning functions, locations, and time zones, coordinate roles, responsibilities, and interdependencies of all team members, develop a network of Subject Matter Experts (SMEs), and drive transformational programs for the organization or customers" enterprise. Your performance will be measured based on business value addition, communication effectiveness, customer feedback, proficiency in business analysis processes and tools, creation of reusable artifacts/methodologies for organizational use, and the number of trainings undertaken/given. Key Outputs Expected from You: - Proactively identify business problems, constraints, and dependencies that lead to tangible benefits - Champion written and verbal communication with stakeholders and negotiate various options versus value delivered - Develop and drive adoption of tools, templates, and processes for aligning requirements and design - Use metrics and strategic analysis to recommend appropriate solutions to business problems - Establish processes as required by engagements and ensure team adherence - Maintain documentation of project artifacts to the best standards and communicate them effectively - Conduct necessary trainings and workshops within the project team and organization - Assist in identifying new business opportunities and recommending solutions proactively Your Skills Should Include: - Analytical, organizational, and problem-solving skills - Behavioral characteristics like ethics, personal accountability, trustworthiness, organization, and adaptability - Business knowledge encompassing industry trends, market forces, key processes, customer segments, and regulations - Communication skills with the ability to adapt styles and techniques to various audiences - Interaction skills to relate, cooperate, and communicate with different stakeholders - Proficiency in tools and technology supporting communication and collaboration - Advanced knowledge of various BA techniques and expertise in selecting the right techniques for tasks - Expertise in various BA knowledge areas recommended by professional organizations - Strategist skills to develop and drive adoption of tools, templates, and processes - Stakeholder engagement strategies for organizational transformation - Business analysis information management and performance improvement techniques In addition to the above, you will be required to have experience as a Business Analyst in the Retail Point of Sale (PoS) domain, create and own product roadmaps, identify technical capabilities needed for interfacing with external systems, conduct research for functional, non-functional, and regulatory requirements, and create detailed business requirements for sprints. You will also participate in various Agile ceremonies, product training, release planning, and collaborate with stakeholders to deliver value-added products to customers. Your ability to handle multiple projects, juggle tasks, and apply project management concepts, especially Agile/SCRUM methodologies, will be crucial for success in this role.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
About Us : - We are India's leading political consulting organization dedicated to provide high quality professional support for political campaigns. We strongly believe that the nation will best benefit from an enlightened political leadership in the form of Prime Minister Narendra Modi and are proud to have previously contributed in a similar capacity in the momentous election campaign of 2014, 2019, 2024 and various subsequent state elections. - Our work includes envisioning and executing innovative electioneering campaigns, facilitating capacity building of grassroots cadre and shaping governance. We add professional aspects to the strengths of the scores of grassroots workers supporting the Prime Minister and ensure optimal electoral results not as an end in itself but to add to the Prime Minister's vision for a developed India. Our work leverages on-ground activities, data analytics, research and new age media as a force multiplier for the Prime Minister's messages and actions. - We comprise a diverse group of dedicated individuals including former management consultants, lawyers, engineers, political theorists, public policy professionals and other varied sectors from premier institutes and corporates with the unified objective of meaningfully contributing to the polity of the nation. About The Role: - Associates/ Senior Associates are part of project teams in the campaigns and work with the Organization team and client team members to develop political and campaign strategy for the client (political party). They plan and manage end-to-end execution of campaign strategies, coordinate with campaign teams, and manage stakeholder engagements. - During campaigns, teams interact closely with political leaders and organizers at the constituency, district, state and national level. While this is an interesting proposition and comes with enormous exposure, it also raises expectations on maintenance of confidentiality, display of exemplary client management skills and most importantly, on performance. Teams provide insights to the internal stakeholders into the progress and effectiveness of the campaigns thorough continuous reporting and analysis. The job often requires evening and weekend work as well as extensive travel. Position Requirements: - The position would involve work in Gujarat and selected individuals will be expected to travel across the state and interact with multiple stakeholders. - The role requires intelligent, passionate, and self-driven professionals with a clear understanding of working in the consulting industry. The candidate should possess excellent problem solving, team leadership, client leadership, thought leadership and communications skills and should be able to thrive in a fast-paced, demanding work environment. In addition to this, the candidate would also be required to: 1. Contribute ideas and strategies towards the roll-out of campaign initiatives 2. Possess the ability to project-manage campaign initiatives end-to-end 3. Undertake research and present findings towards formulating on-ground initiatives 4. Possess high-quality problem solving, analytical skills and the ability to propose practical solutions for issues 5. Have a strong bias for action and ability to deal with ambiguity Desired Qualification and Experience: 1. Minimum degree from a Tier 1 academic institution 2. Political consulting or similar experience is an added advantage 3. Willingness to work, stay and travel in Gujarat 4. Language proficiency in Gujarati is must 5. Context and understanding of Gujarat's culture, geography, and political landscape will be a plus Note : Candidates Native / Bilingual Proficiency in speaking Gujrati are preferred. P.S. This is a contractual role till April 2027,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
The Senior Manager - Operations at IHX is responsible for leading and managing the end-to-end human operations involved in healthcare claim processing. This role ensures that all aspects of claim processing are executed with the highest level of quality, efficiency, and compliance with stringent service level agreements (SLAs). The role involves maintaining operational excellence and delivering exceptional service to IHX customers. This position also involves managing large teams of agents across multiple locations, optimizing processes, and maintaining strong relationships with vendors and internal stakeholders. Operational Management: Lead and manage all aspects of human processes involved in health insurance claims processing, ensuring efficient delivery and adherence to SLAs for turnaround time (TAT) and quality. Oversee hiring, training, quality control processes, ensuring compliance with industry standards and customer expectations. Develop and implement strategies for continuous improvement, operational excellence, and process optimization. Coordinate with cross-functional teams, including tech, finance, and customer service, to ensure seamless operational workflows and effective issue resolution. Vendor Management: Manage relationships with external vendors, ensuring alignment with organizational goals and efficient service delivery. Manage and optimise work distribution among vendors to meet delivery and volume commitments. Conduct regular performance reviews with vendors, addressing challenges, and implementing solutions to enhance collaboration. Negotiate and manage contracts and service agreements with vendors, ensuring cost-effective and high-quality service delivery. Team Leadership: Lead a large, diverse team across multiple locations, providing guidance, coaching, and support to ensure high performance and engagement. Oversee workforce planning, including recruitment, training, and development, to build a skilled and adaptable team. Implement performance management processes to drive accountability, recognition, and continuous improvement within the team. Manage headcount alignment according to demand, ensuring resource efficiency and skill alignment across teams. Stakeholder Engagement: Act as the primary point of contact for senior leadership and key stakeholders regarding operational performance and strategic initiatives. Collaborate with internal teams, including sales and product management, to align operational capabilities with business objectives. Engage with internal and external stakeholders to understand their requirements, address concerns, and ensure satisfaction with service delivery. Candidate Requirement: Bachelors degree in business administration, Operations Management, or a related field. 8+ years of experience in operations management, with a proven track record of leading large teams and driving operational excellence. Strong analytical skills, with the ability to interpret data and make informed decisions. Data analytics with proficiency in Excel. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Ability to speak multiple languages can be a plus. Strong understanding of digital operations, including queue management and technical issue resolution. Ability to manage multiple priorities and deliver under tight deadlines. Proficiency in MS Office suite; familiarity with CRM and operational management software is a plus.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a Category & Catalogue Manager at our growing team based out of Gurgaon, you will be responsible for leading the end-to-end catalogue content creation process. This includes developing detailed product attributes, supporting pricing workstreams, managing photoshoots, and collaborating closely with internal catalogue and marketing teams. Your role will involve continuously enhancing catalogue elements such as images, descriptions, and categorization based on customer insights to improve conversion rates. You will also develop and execute strategies to effectively showcase products, ensuring accurate feature and price information across all platforms using in-house tools. Additionally, you will be tasked with validating all catalogue tasks thoroughly before they go live to maintain high accuracy and relevance. Presenting performance metrics related to catalogue quality will also be a key aspect of your role. In terms of customer experience and navigation, you will own the customer journey within the category. Your focus will be on enhancing product discoverability, simplifying navigation, and facilitating decision-making for customers. By identifying key decision-making parameters and ensuring that the catalogue meets these standards for clarity and detail, you will contribute to an improved customer experience. Collaboration with stakeholders to ensure seamless execution and alignment with category goals will also be part of your responsibilities. Driving organic traffic and optimizing conversions will be another crucial aspect of your role. Working in partnership with the Marketing team, you will target relevant audiences to boost conversions within the category. Leveraging platform capabilities, you will design and implement plans to enhance category visibility and engagement. By optimizing product callouts, visuals, and promotional offers, you will strive to improve customer interaction with the catalogue. In terms of technical and cross-functional collaboration, you will proactively troubleshoot and resolve catalogue issues, liaising with central teams as necessary. Providing training and guidance to colleagues to maintain high standards across the category team will also be expected from you. To be successful in this role, you should have 2-3 years of experience in category/catalogue management, preferably within e-commerce or retail. Strong organizational skills, attention to detail, and an excellent understanding of product presentation, photography, and content creation are essential. You should also be able to interpret customer insights and translate them into actionable catalogue strategies. Experience with MS Excel, familiarity with analytics tools, and traffic-driving tactics is required. Strong problem-solving skills and experience with cross-functional collaboration will also be advantageous for this position.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
The main responsibilities of this role include: Maintenance: - Ensuring that maintenance strategies are aligned with and support the business plan. - Evaluating business performance metrics and executing plans and activities to close identified performance gaps. - Maintaining accurate master data to support the maintenance strategy. - Developing and implementing maintenance strategies to preserve asset integrity and achieve statutory compliance. - Initiating engineering notifications to modify or procure plant and equipment in alignment with the business plan. - Driving defect and waste elimination activities on-site. - Investigating maintenance-related events and initiating action to prevent reoccurrence. - Managing the portfolio of Maintenance function improvement initiatives. - Collaborating with other functions and sub-functions to align activities. - Creating the local training curriculum and applying the training governance framework for functionally-owned training. Reliability: - Demonstrating expertise in reliability techniques and skills to develop new reliability models. - Studying layout, installation, schematics, equipment (drawings, CAD models, technical documents) and interfacing with cross-functional teams to understand their functionality and determine failure modes. - Searching for and identifying correct failure data for components from various sources such as field data, historical references, and databases. - Working with cross-functional teams to conduct Failure Mode Effect Analysis (FMEA). - Using appropriate reliability assessment tools (RBD, Event Tree Analysis, Fault Tree Analysis, etc.) to predict product or system reliability. - Providing expert inputs for reliability demonstration tests and monitoring and analyzing the test results. - Reviewing results and reports of reliability analyses carried out by other members of the team. - Analyzing field failure data to update FMECA and RAM to track reliability growth. Functional skills: - Translating the business plan, including its objectives, value drivers, key initiatives, and significance for the Maintenance A&I sub-function, into an actionable plan. - Demonstrating knowledge and application of the Risk Management Process for managing the effectiveness of Critical Controls. - Understanding asset integrity principles and how they are applied within the Maintenance function. - Assessing the impact of maintenance efforts on overall site performance. - Demonstrating how the Maintenance function interacts with other parts of the organization to deliver value. - Understanding the Work Management Process and Master Data, and demonstrating their application. - Applying the Management of Change process effectively. - Understanding the Corporate Alignment Planning process and its implications for maintenance budgets. - Demonstrating the ability to systematically identify and eliminate waste from Maintenance Processes. - Demonstrating knowledge of and promoting proactive defect elimination process and principles, embedding them into existing maintenance practices, systems, and documentation. - Quantifying and communicating the broader benefits of implementing proactive defect elimination within the operation. - Using benchmarking processes and results to identify opportunities for improvement. - Analyzing downtime, performance, condition, and cost data and transforming it into actionable steps. - Proficiently using data analysis tools and systems (e.g., 1SAP, delay account systems) to gather data for analysis. - Framing analysis outcomes to meet communication requirements for various audiences. - Setting and using leading key performance indicators to drive improvement in the Maintenance function. - Using routine work observations to drive compliance with defined standards and address performance deviations. - Setting targets for measuring Maintenance function performance and prioritizing improvement initiatives based on performance results. - Building compelling business cases aligned with the business objectives to gain support and resources. - Identifying and engaging with stakeholders to secure endorsement for the implementation of maintenance strategies and improvements. - Understanding the maintenance strategy development process and its impact on equipment performance and review triggers. - Evaluating that Operations input, precision maintenance requirements, spares, materials, and supporting documentation are considered in strategy development. Reliability skills: - Having experience working on failure modes of mechanical, electrical, and hydraulic systems. - Having a thorough understanding of reliability assessment tools and techniques. - Experience in calculating the reliability metrics like MTBF, MTBR, or MTTR, etc. - Ability to train, mentor, and control new joiners to the team. - Knowledge of commercial reliability assessment software packages (like Reliasoft, Weibull++, Minitab, etc.) would be beneficial. - Reliability/Domain-specific Reliability courses are preferred. - Desirable certification: Certified Maintenance & Reliability Professional (CMRP).,
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
As a seasoned Marketing professional, you will be responsible for developing and implementing comprehensive marketing strategies that are in line with the company's business objectives. Your role will involve overseeing brand management to ensure consistent messaging and identity across all platforms. You will lead digital marketing initiatives, including SEO/SEM, email, social media, and display advertising campaigns. Conducting market research and analysis to identify trends, customer needs, and competitive positioning will be a key part of your responsibilities. Collaborating with product management to develop new products, managing the product lifecycle, and enhancing customer experience through effective CRM strategies will also be crucial aspects of your role. You will be in charge of managing the marketing budget efficiently to achieve maximum ROI. Furthermore, your role will include leading and inspiring a team of marketing professionals, fostering a culture of creativity and collaboration. In addition to internal team leadership, you will work closely with other departments such as sales and product development to align marketing strategies with overall company objectives. Managing external communications, including media relations, crisis communication, and public relations efforts, will also fall under your purview. Monitoring and reporting on the effectiveness of marketing campaigns using data analytics to optimize strategies will be vital for success. To excel in this role, you are required to have a Bachelor's degree in Marketing, Business Administration, or a related field (MBA preferred) along with 10+ years of marketing experience, including at least 5 years in a leadership role. A proven track record of successful marketing strategies, strong knowledge of digital marketing tools, excellent leadership, communication, and interpersonal skills are essential. An analytical mindset, experience in managing a marketing budget, familiarity with current marketing trends, and technologies are also expected. Desired skills for this role include strategic thinking, problem-solving abilities, adaptability to a fast-paced environment, strong project management skills, creativity in developing marketing campaigns, and experience in B2B/B2C marketing based on industry requirements.,
Posted 1 month ago
6.0 - 11.0 years
16 - 30 Lacs
Bengaluru
Hybrid
We are seeking a Business Consultant / Analyst with deep expertise in the automotive domain, specifically in Sales or Aftersales. The ideal candidate will have 6-10 years of experience in consulting or analysis within Automotive OEMs, suppliers, industrial or process manufacturing. You will lead functional architecture, drive process re-engineering, and support Agile delivery through workshops, backlog management, and stakeholder collaboration. Key Skills Automotive domain expertise (Sales / Aftersales) Agile methodologies & tools (JIRA, Confluence, Visio) Business analysis & process documentation Industry frameworks (APQC, SCOR) Strong communication & stakeholder engagement Global exposure & design-thinking familiarity
Posted 1 month ago
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